Customer Reviews for Castors Auto & Truck Repair
(Distribuidor de U-Haul del vecindario)

124 comentarios

883 Jarvis Rd   Sicklerville, NJ 08081
(S Of Rt 706)

(856) 783-5429

Location Hours

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado

Services at this Location:

Contáctanos

(856) 783-5429

883 Jarvis Rd
Sicklerville, NJ 08081
(S Of Rt 706)

Services at this Location:

Location Hours

  • Lun.- vie.: 8 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
4.0

I really appreciated Joe's friendliness.

Donald J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shari B. 
Clasificación:
5.0

Great friendly service. Top notch operation. Will return as needed.

Robert H. 
Clasificación:
3.0

Take the time to provide review after hours/weekend drop off procedure including the need to sign into uhaul.com and take pictures of int/ext, etc. It is not enough to say just leave key in the lock box especially when I was overcharged without knowing it (because several details on my contract were incorrect including total number of hours/days, insurance, etc.).

SONDRA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John Z. 
Clasificación:
5.0

Nothing with the physical site but to pick it up wasn't easy as I picked it up within the hour on the app it wasn't allowing me to go any further but did say my express check in was complete. Than to try to contact customer service was a joke after 40 min hold I had to re rent the truck do everything all over and than proceed with everything after being behind because of the issue. Plus couldn't chat with no one online wasn't allowing me to as well I sent an email at which days someone will get back to me in 3 days. So won't be using mobile pick up anymore.

ANGELA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne H. 
Clasificación:
5.0

Excellent customer service.

James L. 
Clasificación:
5.0

I always like renting from U-Haul. Tommy

TOMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marshall M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R. 
Clasificación:
1.0

Ensure the truck is on the property before the customer shows up instead of having them waiting for an hour. Make sure the previous renter, who returned the truck late, at least has the decency to sweep the truck clean and fill the tank with gas. 3/4 of a tank of gas and a $20 bill to fill it myself after I already waited for an hour past my promised time is disrespectful and unprofessional. Also never received the "U-Haul Promise" $50 refund for a late truck that was dirty with 3/4 tank of gas.

Cathryn A. 
Clasificación:
3.0

El cliente no dejó un comentario.

tanasha C. 
Clasificación:
5.0

Castors Auto & Truck Repair Customer Service Rep, could not have been more helpful in serving my needs. She not only represented her employer well but was a great advocate of U-Haul.

andy C. 
Clasificación:
5.0

I have nothing to say derogatory about this location staff was very helpful and knowledgeable about everything, I use to be a uhaul dealer less than a month ago after a few years of service, so I know the process of renting and customer service and they exceeded my expectations. I highly recommend this place

tanzie L. 
Clasificación:
5.0

Organized, Super Nice People, had absolutely no problems whatsoever. A Pleasant Experience

Joseph K. 
Clasificación:
5.0

Want to thank Ron for checking my alternator, it averted disaster on a long trip.

J.P. A. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY B. 
Clasificación:
5.0

Have representative there extended hours.

Joyce L. 
Clasificación:
4.0

Make it easier to do online , I had to call UHaul to get the code to lockbox But otherwise easy overall

Cynthia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LELA C. 
Clasificación:
4.0

My only disappointment was that I was delayed picking the truck up by three hours. That resulted in my movers being on the clock with nothing to do. But overall, it was still a positive experience.

Charlene Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lynn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie B. 
Clasificación:
5.0

Friendly and professional

Janet F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic D. 
Clasificación:
4.0

Keep up the good work.

Stewart H. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill C. 
Clasificación:
2.0

I made my reservation for glassboro pickup. Uhaul changed the pickup to sicklerville and never informed me of the change in pickup location. It was a great inconvenience to me because we went to glassboro first to pickup truck and then we had to drive all the way to sicklerville when glassboro had the truck we needed and wouldn't give it to us.

Ronald O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
5.0

Super friendly gentleman and his perfect customer service made this an extremely easy process

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica R. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill C. 
Clasificación:
2.0

One tire on the trailer was very worn and I requested it be replaced to handle an over 500 mile trip. The straps to secure the tires to the dolly were worn and damaged and had to be replaced. The trailer was not ready because of this and I had to return much later to pick up trailer.

peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN I. 
Clasificación:
4.0

I was impressed with the mannerism and experience of John, who did pick up the U Haul. Both he and his supervisor worked with me to eliviate any additional charges. I would certainly do business with U Haul, if needed, in the future.

David R. 
Clasificación:
5.0

The owner went above and beyond since there were so many issues with my rental from the previous pick up location. He was very patient and professional. Stand up guy.

Gabriel G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
3.0

Make sure your company doesn't charge my bank account twice. Having issues trying to get refunded.

Derrick K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis E. 
Clasificación:
2.0

Tried to tell me that I returned the rental to the wrong location and I had to pay an additional fee. Said the rental location was on my paperwork. Had to show him it was not and I was not paying any additional fees.

Russell C. 
Clasificación:
2.0

The owner/manager stated he didn't have an appliance dolly on site, but also didn't know how to remove it from my reservation. He ended up canceling/deleting my entire reservation and started over from the beginning. I was there much longer than anticipated because he wasn't knowledgeable of the system, and often complained that "since they changed the system, I've had nothing but difficulty. I knew the older system, it was much easier."

DARREN C. 
Clasificación:
5.0

Great Operator. Could Not Do Enough For Me. A Asset To Your Company.

James H. 
Clasificación:
5.0

Fantastic experience. Joe was very friendly and helpful.

Tara O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ted A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Evie N. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEMETRIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer O. 
Clasificación:
5.0

Absolutely nothing...

Bradley W. 
Clasificación:
5.0

Dropped off after hours and they had a key drop with supplies to make it easy.

BRUCE D. 
Clasificación:
5.0

The associates at Castor's went above and beyond their duties by helping me with a few blown fuses in my truck... In the rain. You don't find service like I've experienced at Castor's anymore, and I'm glad I did. A+ class act.

Nicholas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CLARISSA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kacharel K. 
Clasificación:
4.0

I reserved a 20 foot truck and car carrier. When I got to the location they had neither!!! They said that making the reservation doesn't guarantee the availability???? Why the hell should anyone trust your reservation? We eventually found a location about 30 miles away. That caused us to lose an additional 3 hours we had slated for moving. I am checking out alternative rental resources.

Shaun K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank H. 
Clasificación:
5.0

professional, courteous and prompt service.

ELNESE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYTIS K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR S. 
Clasificación:
5.0

Very well taken care of.

TOMMY B. 
Clasificación:
1.0

This location had a hard time processing my order. The truck was awful and pulled to the right. The front end was so out of alignment that the top of the steering wheel had to be pointed to the right so I can hold the truck on the road. I also couldn't take the truck over 45 because it was having a hard time shifting

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL R. 
Clasificación:
5.0

The guys at castors were great very friendly and very helpful they went above and beyond,, what a great experience

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY B. 
Clasificación:
5.0

Thank you, great service at a great price. i will need another truck in a month and will definitely use you again

PAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

KEVIN H. 
Clasificación:
2.0

went to pick up trailer at Stow-a-way, the place I wanted , trailer was not there, had to go out of my way and drive across town to get trailer, Castors auto said they called me that morning, I did not get a call,

Charles M. 
Clasificación:
4.0

I dropped off the vehicle during hours this facility was closed.

JOHN M. 
Clasificación:
3.0

I had good service at this location but this was my second location which I have to drive 1 hour to and which cost me $200 extra because of reservation problem.

BELEW K. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

VERY FRIENDLY STAFF.

Bruno C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD F. 
Clasificación:
5.0

No improvements needed. Equipment was ready for pickup when promised. Easy pickup & drop off.

MARK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
3.0

El cliente no dejó un comentario.

GINA V. 
Clasificación:
1.0

Take the time to explain the rental agreement, review the condition of the truck, be courteous to all customers and don't call customers bugging them during their move to get the truck back to line up another rental. This didn't seem right to my wife and I. Supply customers with moving supplies if needed as you state you have on the phone. We were told you had moving belts by your very office when we made the reservation and yeah, you don't. What a poor customer experience you gave us. I would never recommend going to your place to anyone. The only thing I would tell them is to get the philadelphia phillies schedule magnet you have. Please stick to Auto Repair. The uhaul business is not for you.

CHRIS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN H. 
Clasificación:
2.0

El cliente no dejó un comentario.

SHARI C. 
No se han enviado comentarios para esta ubicación.

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