Great customer service! Awesome vehicle definitely would recommend and use them again!Christina S.
Customer Reviews for Cast Global Shipping
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jonathan K.
El cliente no dejó un comentario.Tipasa S.
I would recommend location only because my vehicle was not a good oneTeresa F.
Very easy transaction. Friendly representative on premises.Robert S.
Very professional. Explained the total costs.ROBERT D.
Everything was good and Paul was friendly and helpful. The only surprise was there was $20 fee charged for the after hour drop off. I dropped it off at 7pm and the office closed at 6pm. Had I known that, I would have arranged for one hour earlier. There was no mention of it during the booking nor pick up.Katherine P.
El cliente no dejó un comentario.DianeWeissberg W.
Very easy to deal with. Friendly and helpful in my rental. Would recommend.Hugo M.
El cliente no dejó un comentario.Chris O.
El cliente no dejó un comentario.Seheuk Y.
El cliente no dejó un comentario.Homero N.
Nothing everything was great even the nice guy working there, very helpful, respectful and thoughtful.MICHAELRENZY G.
Paul (owner) was very kind, professional and enjoyable. He runs a very efficient operation and ensured we had a successful and easy renting experience.JAMES A.
Didn't get a receipt and was overcharged almost the same amount afterwardsMARINA T.
Just amazing store and the service first class!!! I will use again!MELANIE M.
El cliente no dejó un comentario.Jason R.
The gas gauge was not synced with the capacity of the tank. That caused a problem when filling it before returning.it.RICHARD W.
Great customer service and clean vehicles! Strongly recommend-MICHAEL S.
El cliente no dejó un comentario.GARY W.
El cliente no dejó un comentario.PAUL D.
El cliente no dejó un comentario.CARY T.
The owner Paul was very friendly and explained instructions well. Would highly recommend renting from this location in Lake Forest!Michael L.
El cliente no dejó un comentario.Mary R.
El cliente no dejó un comentario.Vivek M.
El cliente no dejó un comentario.Lea L.
Do not give faulty equipment to customers and do not bullshit with customersFRANK M.
I highly recommend this location. The store Manager is very helpful and goes beyond to help customers. If I need uhaul again this location is my first choice for sure.MONA K.
It was a fast process to finished at the location. Very friendly management and the van was clean and ready when I got there.JACQUELINNE G.
I got charged for insurance without telling me . I called store for several times to see whats going on !! Nobody answer my callAMIRPASHA M.
El cliente no dejó un comentario.TODD A.
The person that assisted me was very friendly and helpful.Steven M.
Very helpful customer service. I always go this location when I need to rent U-Haul equipment.Lauren M.
El cliente no dejó un comentario.MICHAEL S.
Very easy to rent and excellent customer service.Paula C.
El cliente no dejó un comentario.Charles R.
I found it rather cumbersome to use the app check in and check out procedure. I eso cially didn't like having to take photos of the truck, odometer, etc. I'm sure someone can verify that without me having to take photos.THOMAS A.
The man at the front desk was very nice and made my rental easier. Graciasluis P.
It is over a week that I have returned the Van and still waiting for $10. overcharged refund. Is it Uhaul requirement to take a photo of Renters?Michael H.
El cliente no dejó un comentario.Houman N.
Provide small pick up trucks instead of Van for quick moveMichael H.
El cliente no dejó un comentario.Romeo D.
Wonderful experience. The van was great. The guy in the store is very nice. It all went very well. Not bad money for a few hours with a cargo van. Those Ford Transits with the EcoBoost V6 are quite zippy, too!Tyler R.
The attendee at the location of the pick up was very friendly, helpful and informative.JOHNPAUL L.
El cliente no dejó un comentario.RYAN C.
El cliente no dejó un comentario.Corey S.
El cliente no dejó un comentario.Shu C.
El cliente no dejó un comentario.Peter N.
Nothing, great experience.Jennifer F.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.Brittany H.
Great helpful and friendly manager, easy access next to freeway off Lake Forest and 405/5,,,,,near gas station for easy refill. Rented a van $19.95 (plus miles and gas) way cheaper than hiring movers for a quick moving job to consignment store :)Davida M.
Owner is great person and easy to transact with - will use next time 100%Robert N.
Great experienceMichael S.
Paul is very friendly and it's a pleasure to do business with himVINCENT L.
El cliente no dejó un comentario.Zaher K.
We used less miles than the guesstimate so hopefully it will be a couple bucks cheaper than quoted ??JAMES MICHAEL C.
Great service, super easy and smooth. Thanks!Guido A.
Nothing. Keep up the good workFrederick S.
Amazing customer service!!Rachael B.
El cliente no dejó un comentario.Jeaneve G.
Robert was very friendly and professional! Really appreciated his phone call reminders too.Wayne B.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.Nadine C.
I love the Aspan location in Lake Forest. They're always super nice & accommodating. Always a quick smooth transaction.Rita N.
Awesome, thank you!Oleksiy Z.
El cliente no dejó un comentario.Susan H.
Van was very nice and I received excellent customer service from Rob @ Goin postal.Amber W.
He was very nice and this was an easy move. ThanksCindy V.
nothing - it went really smoothCasey L.
Very easy to work with. A great experience.Miral K.
Friendly service, quick process, good rental rate.Juan A.
El cliente no dejó un comentario.Hen Shih L.
got NAILED on extra miles - rip off and very disappointing - will not be using uhaul againmatt H.
El cliente no dejó un comentario.Kang L.
OMG, I'm so bad with names, but the gentleman that helped me with my rental was very professional, courteous and superb. He made my experience flawless. If you need a rental, this is the place to go to! I will definitely come back here in the future.Frederick S.
Great customer service! Will definitely use them again!Rick K.
El cliente no dejó un comentario.Milind S.
Paul the manager always provided us with excellent service, I recommend his location to a friend and family and other companies for using Uhaul for moving needs.Dan L.
El cliente no dejó un comentario.matt H.
Pleasant customer service, great van!Anna M.
Very nice and helpful employeetracy T.
Paul was excellent. Great customer service. In and out within 5 minutes!David Y.
Excellent service! Courteous and comprehensive communication throughout the process. Significantly better than another U-Haul outlet previously used. Will definitely recommend and use again.james H.
El cliente no dejó un comentario.Vladimir S.
Wow!! super kindness!!!Sukmin C.
El cliente no dejó un comentario.Lala M.
Very friendly service.Joseph B.
Rob is very helpful. Thank you again.Jonathan P.
Good value, excellent serviceJustin F.
El cliente no dejó un comentario.Ali S.
El cliente no dejó un comentario.Dave S.
El cliente no dejó un comentario.Ken C.
El cliente no dejó un comentario.Jung H.
Excellent location, very fast service. Much easier than going to a larger Uhaul loacation.Nick S.
El cliente no dejó un comentario.Eric S.
Excellent service overall. Awesome customer service and availability of equipment.Dan L.