Perfect thank youKevin L.
Customer Reviews for Cass Trailer Sales
(U-Haul Neighborhood Dealer)
College Park, MD 20740
(On Route 1 at intersection with Greenbelt Road south of I-95)
Servicios en esta ubicación:
- Mon–Wed9 a. m. - 1 p. m.
- Viernes9 a. m. - 1 p. m.
- 5/29/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The truck reeked of cigarettes and the tire pressure light came on immediately.Elise R.
El cliente no dejó un comentario.Troy P.
I have been coming to this same location for years and the owner Charlie is very efficient, professional and kind, no lines or waiting like renting from other locations, Highly, highly recommend this location!Derek F.
Everything was very Good. The attendant was on time. professional and prepared with the information that was required. Bill was prepared. Keys were ready. All was set.Dave F.
El cliente no dejó un comentario.Khadijah P.
I had some difficulty getting the key from the lock box, I didn't know once you enter the passcode you have to turn the small silver lever all the way to the right, then pull lock open.Betty O.
El cliente no dejó un comentario.Katrina J.
El cliente no dejó un comentario.Rhina O.
Everything worked out great!Deshon M.
The Owner was outside at the Truck waiting for me to arrive. Very helpful getting me on my way with the online Apps, would highly recommend. AAA+++William E.
El cliente no dejó un comentario.MARK K.
The customer service was excellent.Jeremiah W.
Great location for Greenbelt and efficient service.Betty O.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.Terry W.
El cliente no dejó un comentario.LaVerne B.
El cliente no dejó un comentario.Turner P.
El cliente no dejó un comentario.Einstein N.
El cliente no dejó un comentario.Jamal H.
El cliente no dejó un comentario.Qiuhua Z.
El cliente no dejó un comentario.Khayan L.
El cliente no dejó un comentario.Angela W.
More lightingIlma M.
El cliente no dejó un comentario.Nadahla J.
El cliente no dejó un comentario.Edgar C.
El cliente no dejó un comentario.Abel B.
Nothing that I could notice.Michael R.
Mobile check-in didn't work, we were lucky someone was there, and even so it was complicated and cumbersome.Eugene H.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.Arinjoy D.
Behavior of this branch is rude. They overcharged me and did not answer my emails. I went to their office 3 times and when they see a costumer, they enter the building, lock the door, and pretend that no one is here. I never suggest my friends to use their services.Samrad B.
El cliente no dejó un comentario.Ericka H.
El cliente no dejó un comentario.Roger C.
El cliente no dejó un comentario.craig H.
El cliente no dejó un comentario.Seth L.
El cliente no dejó un comentario.Dylan R.
El cliente no dejó un comentario.Joshua H.
El cliente no dejó un comentario.Jenneh B.
Truck was parked in a way that made it difficult to pull out.Sage L.
El cliente no dejó un comentario.Kimberley N.
El cliente no dejó un comentario.Olivia A.
The only thing that I did like is sumite my driver's license the day before and when I went to pickup up the rental I had to submit another copy this slows the proces. Other than that I love the convince of itMohamed B.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.Mohsen Z.
Even though the place was not inviting it was convenient so thanks for allow me to use U-HaulShelia Q.
El cliente no dejó un comentario.Thomas W.
It was very difficult getting in contact with your representative and when I called your customer service the lady was rude. If you're going to have this type of setup I would advise better customer support and a more diligent on site assistants.Wilfred D.
El cliente no dejó un comentario.MOHAMMAD YOUSAF A.
I would like to recognize Mr. Charlie for being so kind and professional assisting me with the rental truck on Monday, January 17, 2022.bibidi A.
Charlie was great. ThanksMICHAEL R.
The lot could have been a little more well lit. I'm not sure what you consider clean but the cupholders inside the cab and on the outside was visible dirt. Also it took very long to even get the truck once we arrived at the lot and that really ate into our moving time.Toni M.
El cliente no dejó un comentario.Christopher B.
Be sure the gas cup is not so tight that it's harder to openChristopher A.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.Jill T.
El cliente no dejó un comentario.DEXTER LEON A.
App malfunctioned and I couldn't complete the dropoff.Timothy C.
El cliente no dejó un comentario.Jodi D.
El cliente no dejó un comentario.JULIO C.
El cliente no dejó un comentario.MOREEN M.
give some info to the people who are dropping off the vehicle we had rented.MICHAEL S.
El cliente no dejó un comentario.Yoshihiro S.
The U-Haul mobile app has bugs. After trying to upload an odometer image several times, I had to give up and ask the manager to finish the return of the truck. I'm giving ,5 stars because the location is convenient and the manager was great. But U-Haul needs better software testing and development practices. Also, on my phone, you sometimes can't see the field whole typing... Come on guys. Get it togetherDavid J.
El cliente no dejó un comentario.DANIEL H.
Truck is old with no shock and poor to drive for a long distance movementAbiodun O.
The location and truck were fine. It was the online rental experience that was unacceptable. Took 1.5 hours to get the truck off the lot. TerribleRACHELLE K.
See my previous comments about my pick up location. I will never rent from UHAUL and I hope nobody ever does. Worst experience of my life!!!!!Curt R.
The car I drove (with the Arizona registration) is a death trap 瘝! You need to work on the suspensions, the steeering wheel (very weak and could cause a catastrophe). Also, your customer service line must be active at all times.Divine A.
I have a 7am reservation and there's a delayed pick up of 8:45 am. My later schedule was consequently affected.Bo-Yuan H.
El cliente no dejó un comentario.Mavis C.
El cliente no dejó un comentario.VALERIEANN P.
Nothing, This location was outstandingkevin E.
DO NOT, I repeatâ€¦. DO NOT schedule your system maintenance during the middle of the day! People get exhausted with the moving process already and then when they want to return the vehicle, they find out that the website is down because of a stupid system maintenance during the day! Please fix this!!Keshav S.
El cliente no dejó un comentario.Rashida B.
The cargo van is excellent. However the app is not working when returning the van. It took me around one hour, and finally I turned to the uhaul.com website to get everything done.Mingwei Z.
Get rid of online processing. It was a nightmare and the only way I was able to get through it was because the owner/manager showed up on site. I tried to call UHaul directly when I ran into problems, and I was on hold indefinitely until the owner/manager showed up. The online check-in and check-out is absolutely awful. I would not recommend this to anyone, and rather, will tell people to rent from anyone but UHaul. Really terrible experience, but the owner/manager was so nice and very helpful. If he did not show up, I don't know what we would have done.Stacie P.
I would recommend having at least one person on the location even though the online process was smooth, having a person (even in a closed office) would increase reliability.Somesh B.
19.95, huh? Really? What about the 25$ for a CDW fee? What the fuck is CDW? Why not include that in the ad, you fucking roaches? I ended paying over 3 times as much as advertised with all those shit hidden fees. I mean Jesus, I didnt even scratch anything. AND that doesn't include the damage protection fee or whatever. So I could've paid an extra 50$-whatever on top of this exorbitant price. You guys suck.Selim B.
El cliente no dejó un comentario.Tierra C.
El cliente no dejó un comentario.Nahid A.
El cliente no dejó un comentario.Luis E C.
Thanks a millionANGELA C.
There are two buildings at the cass trailer sales location, and I was confused as to which office building was where the key pickup box was. Perhaps additional descriptions about the correct building in addition to the aerial map view of the building would be helpful for future customers.Gloria K.
location is a lot with a closed officealessandra M.
The pickup and dropoff procedures are a bit time consuming, but effective to avoid a bad rental.Joseph P.
Thank-you for a facilitating a great moving day!Lori W.
El cliente no dejó un comentario.Samuel V.
3rd party renter was awesome! I had to return my truck early for a refund and he stated he had never done one before but proactively called uhaul to figure out how to do it. Definitely going back here in a couple weeks!darryl M.
El cliente no dejó un comentario.Aaron G.
Have a person on site.Alana B.
Explain better the people less pick up processVictor P.
El cliente no dejó un comentario.Andrea G.
El cliente no dejó un comentario.Julia B.
Your check in process was quite tedious! It was my first time renting only by cell phone!Michael C.
El cliente no dejó un comentario.Shana D.
I was overcharged $20 because the self return was having some technical issues and not working, plus the truck wasn't clean very dustyIsaac J.
This is a great location convenient and centrally located and I was able to pick up 24/7 with the truck share optionCharles C.
Tell the cx how to secure the truck and the accessories left in at the drop offALAIN K.
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