The owner/manager here was very helpful and knowledgeable.bonnie W.
Customer Reviews for Cass Holt Mini Mart LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Amalie K.
El cliente no dejó un comentario.Larry Dale H.
El cliente no dejó un comentario.GARY F.
El cliente no dejó un comentario.MICHAELL R.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.Marla G.
Nothing needs to change. It was a very easy process and the owner was very niceANTHONY C.
The owner at Cass was exceptionally helpful and just plain likable.Michael P.
Charged me $25 for a cleaning fee for not folding the blankets. What a rip off. I never was told and I never agreed to fold the blankets. Obviously a scam. Looks like its Budget from now on.Theodore L.
El cliente no dejó un comentario.LUIS L.
Customer service fella apologized to me many times for waiting, however he was busy renting a truck to another Customer. Nice fella he was.joseph N.
Customer service was excellent!Timothy F.
The truck was not there at the agreed pickup time. The previous customer was late returning it, and a phone call was made to get the truck there (should have been made once the truck was late originally). The truck was there 25 minutes later, and after taking custody of the truck, I discovered food and trash under the seats. The back was clean, as were the padded blankets. The renting agent was courteous and helpful getting me out quickly.Greg Z.
The owner of Cass Holt Mini Mart / Uhaul is the BEST. Friendly and a perfect representation of the truck rental business!!! Awesome experienceKevin J.
The only complaint, location failed to put ordered doily in the truck and I picked it up before hours.Douglas C.
El cliente no dejó un comentario.WAYNE M.
El cliente no dejó un comentario.WILSON C.
El cliente no dejó un comentario.EMMETT B.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.JAMES M.
Great customer service and very informative.EMILY E.
El cliente no dejó un comentario.Jeffery G.
El cliente no dejó un comentario.Sal R.
El cliente no dejó un comentario.Kaitlyn Y.
Last minute need for a trailer- I usually reserve ahead of time. Location was very accomodating and helpful. Was lucky they had a trailer! Thank you for having great equipment to use!ROB H.
Very friendly, professional site. Fast and Easy check out. Very convenient location.Antonio A.
El cliente no dejó un comentario.Darrin B.
Although I held the reservation with a debit card, I provided a credit card number in person the day of the rental and asked that it be used. I just looked at my bank account, and I've been charged a fee because the wrong account was charged. I would like to speak to a customer service representative. Also, I would have preferred to check out on the mobile app but didn't have a wireless signal at the location. Please contact me via email so we can arrange a chat.Ersula R.
The guy is so friendlyhuabin L.
El cliente no dejó un comentario.Julie T.
This location needs anything great personal service the person on charge give us an outstanding excellent service and help me to install the trailer on the hitch no other locations have done or give such great service. Kiddos to this placeXavier G.
El cliente no dejó un comentario.KAREN M.
El cliente no dejó un comentario.Richard T.
Very good customer serviceRichard B.
Easy checkout and checkin process. Great customer service!greg S.
The store owner was amazing. Friendly and helpful. I highly recommend him and will go there again.Michael R.
El cliente no dejó un comentario.DELMA K.
El cliente no dejó un comentario.Scott M.
Everything was as advertised very very positive experienceWayne L.
Got there just as they were closing, never said anything about that, just willing to help me return the trailer. I really appreciated their courtesy and grace at the end of a busy day when I am sure they were eager to go home.Douglas C.
Modi was most helpful and answered all questions pleasantly. I would gladly offer my business again. Thank you so much!Tiffany P.
The customer service was A+! I felt really comfortable renting a truck and everything was explained to me about the rental and I would recommend this location to anyone looking to rent a truck or trailer. This location was the only one locally that took time to explain the rates over the phone and that is the reason I drove out of my way to rent from this location.Scott S.
While the drop-off location was very clean and the service was excellent, it was out of the way. There were three other locations much closer to my home but none would except the utility trailer. Not sure why.John S.
El cliente no dejó un comentario.Barbara B.
The pick up process needs to be faster and more efficient. There was too much additional and redundant information required on pick up. U-Haul should have gathered every piece of info from me prior to my arrival at pick up so I didn't have to waste so much time at the facility.Keith V.
Excellent customer service and very friendly.len C.
Originally I had chose a Fuquay-Varina location but I was routed to drop my trucks off at this location in holly springs and it turns out that this place is closing soon/closed. There was no key drop box at all and I had to drop the keys off at a nearby location after speaking with customer service and the area manager informing him (joe) where the keys were dropped off at. Very disappointed!!Colin M.