Customer Reviews for Cascade Bark & Landscape Supply
(U-Haul Neighborhood Dealer)

392 reviews

50880 S Hwy 97   La Pine, OR 97739

(541) 876-1850

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(541) 876-1850

50880 S Hwy 97
La Pine, OR 97739

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Paul Brick 
Rating:
4.0

Customer did not leave a comment.

Steven Gustafson 
Rating:
5.0

Customer did not leave a comment.

Ron Clark 
Rating:
5.0

I have done multiple drop offs at this location. They are ALWAYS on their game, friendly and compassionate. Drop off/check in is always fast. LOVE these folks.

Kristin Cruz 
Rating:
1.0

They charged me $169 days after drop off when no other charges should have occured. They also lied about the drop off time. They made me return equipment at 10 am.. when we returned the equipment they rushed me through cleaning out the cab.

Lauren Epperson 
Rating:
5.0

The truck was dirty at pick up. It required a trip to the car wash prior to moving my friends apartment. Additionally the truck was in need of servicing, as it struggled changing gears, causing sudden drops to the RPMs. Otherwise the location is convenient, and online pickup was simple and easy.

NATHANAEL JOHNSON 
Rating:
5.0

All went well. I’ll be back.

matt bulber 
Rating:
5.0

Very easy pickup location Maybe the best ever

Darrell Duncan 
Rating:
5.0

The truck got excellent gas mileage

Robert Taxelius 
Rating:
5.0

It would be great if you could have Bluetooth in the car so your phone could connect for hands free driving otherwise everything was fabulous. People are nice and easy for one way drop off.

Christina Ferreria 
Rating:
5.0

Great service along with a wonderful, friendly, competent attitude! Thank you very much!

Tye Trimpey 
Rating:
5.0

Nothing!!! Perfect and professional service! 👍😜

Michael d. Arbegast 
Rating:
3.0

When I got there my reservation was cancelled and the trailer was given to someone else. They made it right and called the other people and rescheduled.

Douglas Pfeifer 
Rating:
4.0

Customer did not leave a comment.

Christopher Blumenthal 
Rating:
5.0

Perfect transaction, will return.

Barry rasmussen 
Rating:
5.0

Nothing to improve.... Just a beautiful sight for sore eyes 👀

Tyron Nicholson 
Rating:
5.0

Fast, friendly and easy to work with!!

Lindsay Nelson 
Rating:
5.0

Customer did not leave a comment.

Kyle Graham 
Rating:
5.0

Emily and her crew at the la pine u-haul shop are very kind, professional and go the extra mile. She's got my business for u-haul needs in future.

Erik Conn 
Rating:
5.0

Customer did not leave a comment.

Scott Herren 
Rating:
5.0

They saw me pull into the parking lot and was out the door before I got there. Fast and easy turn in

Tim Jackson 
Rating:
4.0

Customer did not leave a comment.

Marnell Guevara 
Rating:
5.0

They were very helpful. I changed the truck from a 15' to a 20' and they made that super easy.

Jeff Little 
Rating:
5.0

No complaints.

Justin Avery 
Rating:
5.0

Everyone was really help and made the great

JAMES BEAL 
Rating:
5.0

We continue to be impressed by each of the dealers and dispatchers we’ve worked with. We have been provided with clean vehicles and kind consideration. They’ve been very accommodating to our schedules.

JUDITH Abbott 
Rating:
5.0

Customer did not leave a comment.

Sheila Merrill 
Rating:
5.0

I really appreciated working with them to reserve and use the trailer. They were very helpful and things went very well.

James Stone 
Rating:
4.0

Customer did not leave a comment.

Laurie Gilmore 
Rating:
3.0

Reimburse customer for returning with more gas then had and fixing there milage issue from miss calculating from pick up sight.

chris slater 
Rating:
5.0

Customer did not leave a comment.

Marnell Guevara 
Rating:
5.0

Staff was very helpful and easy to work with.

Bruce Farman 
Rating:
3.0

Customer did not leave a comment.

Cody Berger 
Rating:
5.0

Customer did not leave a comment.

steve lyublanovits 
Rating:
5.0

Customer did not leave a comment.

Tavis Kilian 
Rating:
5.0

The customer service representative was extremely helpful and very knowledgeable!

Spencer Williams 
Rating:
5.0

Easy return process & very friendly

Kenneth E Deuser 
Rating:
4.0

Customer did not leave a comment.

Robert Carnes 
Rating:
5.0

They were very flexible and worked with our unplanned delays very successfully. I appreciate the personal service and support along with the friendly, helpful attitude.

Jim Stone 
Rating:
5.0

I found the company business owners are very pleasant, easy to deal with, helpful with hookup. I plan on using them again in the near future would not go anywhere else

RICK KENNADAY 
Rating:
5.0

Customer did not leave a comment.

Rex Smith 
Rating:
5.0

Customer did not leave a comment.

Richard AND Rh Kiersey 
Rating:
4.0

Customer did not leave a comment.

Vivian Taylor 
Rating:
5.0

Customer did not leave a comment.

JEREMY POHLE 
Rating:
4.0

Prices way too high!!

Crystal Breazile 
Rating:
2.0

The location advertises it is open on Saturdays. It was not open. There is no security for the equipment . what keeps someone from driving off with the trailer I just dropped off and you charging me for it? Bullshit for a third time.

Scott Marshall 
Rating:
4.0

Staff is awesome!

GARY WIEDEMAN 
Rating:
5.0

Customer did not leave a comment.

WILLIAM DUCHENE 
Rating:
5.0

Customer did not leave a comment.

denise ricketts 
Rating:
5.0

GREAT CUSTOMER SERVICE!

GARY WIEDEMAN 
Rating:
5.0

Customer did not leave a comment.

Craig Dalton 
Rating:
5.0

Cassandra made the whole rental process as smooth as possible and accommodated my needs, she is awesome!

Fatima Metzger 
Rating:
5.0

Customer did not leave a comment.

Dennis DeVillers 
Rating:
5.0

Great customer service, very helpful.

brad heath 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Dibler 
Rating:
5.0

Customer service is 100%

GARY WIEDEMAN 
Rating:
5.0

I have had to use this place twice for U-Haul return/drop offs. They are always spot on at taking care of the customer and checking you out/u-haul in quickly. Its a no fuss place. The one saving grace of moving. The people are always friendly and helpful. I will use this location in the future when we move my mother up to our town, because it's been a constant positive experience. I recommend this location highly.

Kristin Cruz 
Rating:
5.0

Customer did not leave a comment.

Donne Horne 
Rating:
5.0

The whole team was absolutely on point with amazing customer service! Ended up needing the truck for an extra day, so the team went and got another truck for the next reservation. Never got one complaint or issue with them. I will ONLY use this location to get a U-Haul rig!

Andrew Capelli 
Rating:
3.0

Customer did not leave a comment.

judy devore 
Rating:
3.0

The location was closed.

Teresa Smith 
Rating:
5.0

Thank you! Everything was quick and easy. The customer service was awesome!

Garrett Datrio 
Rating:
5.0

Customer did not leave a comment.

greg gass 
Rating:
5.0

Customer did not leave a comment.

Todd Newman 
Rating:
5.0

Professional and very nice people at the location in LaPine where I rented my truck.

Eric Bork 
Rating:
5.0

Everyone was amazingly friendly and so helpful!! Would definitely recommend this location for U-Haul again!!!!

Cindy Kirsher 
Rating:
5.0

Customer did not leave a comment.

MAX DALE BEERY 
Rating:
5.0

Customer did not leave a comment.

Stephanie Robinson 
Rating:
5.0

Did a great job. No improvement needed. Will rent again soon

Rich Robinson 
Rating:
4.0

Customer did not leave a comment.

Tamara Luckey 
Rating:
5.0

Customer did not leave a comment.

Alyssa Sheldon 
Rating:
4.0

Customer did not leave a comment.

CRAIG HARRIS 
Rating:
5.0

Terrific help! I’ll be back! Thanks!

Michael Partridge 
Rating:
5.0

Emilie and staff handled my rental with alacrity and fairness. Thank you.

Larry McGlocklin 
Rating:
5.0

Customer did not leave a comment.

Robert Myer 
Rating:
5.0

Customer did not leave a comment.

Adam Malik 
Rating:
5.0

My fiance was the one who dropped off the U-Haul, he said the staff there were very friendly and it was a very quick and painless process to drop off and go over the U-Haul and to make payment

Kristin Cruz 
Rating:
4.0

they were quick and polite... so much so i barely talked with them.. made super simple

george plover 
Rating:
5.0

Customer did not leave a comment.

Marca Hagenstad 
Rating:
5.0

Customer did not leave a comment.

Tom Cole 
Rating:
5.0

Customer did not leave a comment.

Karen Nelson 
Rating:
5.0

Customer did not leave a comment.

Louis Zettel 
Rating:
5.0

Customer did not leave a comment.

Denean Richards 
Rating:
5.0

Customer did not leave a comment.

Makaila Cravenho 
Rating:
4.0

Customer did not leave a comment.

Janice Ward 
Rating:
5.0

Customer did not leave a comment.

ISAAC WALKER 
Rating:
5.0

Great staff, good value!

GARY WIEDEMAN 
Rating:
5.0

The woman that works this front desk is absolutely amazing! I would and will recommend this place now and as long as they have her there! This woman deserves a raise and praise!

Rachelle Merkling 
Rating:
3.0

Lady was very nice.

Frank COOK 
Rating:
3.0

No one was there when I dropped the trailer off at 4:30 pm

jennifer jacoby 
Rating:
3.0

When we picked up the u haul we were told it had a full tank of gas but when we took possession of it My husband Saw that it 3 quarters of a tank we called back and was told to take a picture of it and send it to them and they would make the adjustments when we returned it with over 3 quarters of a tank and they changed me 25 dollars because it wasn't full so no adjustments were made poor

Kimberly Richmond 
Rating:
5.0

Emilie was incredibly helpful and knowledgeable. She vastly improved our uhaul experience.

julie cox 
Rating:
5.0

Owner/manager was very pleasant and easy to deal with, both on the pickup and return. I'd be happy to do business here again and can recommend this location to anyone.

GERALD ALBERT 
Rating:
5.0

Excellent customer service!

kendall frickey 
Rating:
5.0

Customer did not leave a comment.

robert teal 
Rating:
3.0

Customer did not leave a comment.

Angela Shinn 
Rating:
5.0

Very helpful and willing to take care of it all!! Great folks!!

DANIEL PLATZ 
Rating:
3.0

The right hand light didn’t work. Tail or turn. This should have been checked and repaired prior to rental v

william pierce 
Rating:
4.0

Customer did not leave a comment.

alan rombach 
Rating:
4.0

It might be nice to sell padlocks at your store for customers. Thank you.

Tanya Damoude 
No reviews have been submitted for this location.

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