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Paul Brick
Customer Reviews for Cascade Bark & Landscape Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have done multiple drop offs at this location. They are ALWAYS on their game, friendly and compassionate. Drop off/check in is always fast. LOVE these folks.
Kristin CruzThey charged me $169 days after drop off when no other charges should have occured. They also lied about the drop off time. They made me return equipment at 10 am.. when we returned the equipment they rushed me through cleaning out the cab.
Lauren EppersonThe truck was dirty at pick up. It required a trip to the car wash prior to moving my friends apartment. Additionally the truck was in need of servicing, as it struggled changing gears, causing sudden drops to the RPMs. Otherwise the location is convenient, and online pickup was simple and easy.
NATHANAEL JOHNSONAll went well. I’ll be back.
matt bulberVery easy pickup location Maybe the best ever
Darrell DuncanThe truck got excellent gas mileage
Robert TaxeliusIt would be great if you could have Bluetooth in the car so your phone could connect for hands free driving otherwise everything was fabulous. People are nice and easy for one way drop off.
Christina FerreriaGreat service along with a wonderful, friendly, competent attitude! Thank you very much!
Tye TrimpeyNothing!!! Perfect and professional service! 👍😜
Michael d. ArbegastWhen I got there my reservation was cancelled and the trailer was given to someone else. They made it right and called the other people and rescheduled.
Douglas PfeiferPerfect transaction, will return.
Barry rasmussenNothing to improve.... Just a beautiful sight for sore eyes 👀
Tyron NicholsonFast, friendly and easy to work with!!
Lindsay NelsonEmily and her crew at the la pine u-haul shop are very kind, professional and go the extra mile. She's got my business for u-haul needs in future.
Erik ConnThey saw me pull into the parking lot and was out the door before I got there. Fast and easy turn in
Tim JacksonThey were very helpful. I changed the truck from a 15' to a 20' and they made that super easy.
Jeff LittleNo complaints.
Justin AveryEveryone was really help and made the great
JAMES BEALWe continue to be impressed by each of the dealers and dispatchers we’ve worked with. We have been provided with clean vehicles and kind consideration. They’ve been very accommodating to our schedules.
JUDITH AbbottI really appreciated working with them to reserve and use the trailer. They were very helpful and things went very well.
James StoneReimburse customer for returning with more gas then had and fixing there milage issue from miss calculating from pick up sight.
chris slaterStaff was very helpful and easy to work with.
Bruce FarmanThe customer service representative was extremely helpful and very knowledgeable!
Spencer WilliamsEasy return process & very friendly
Kenneth E DeuserThey were very flexible and worked with our unplanned delays very successfully. I appreciate the personal service and support along with the friendly, helpful attitude.
Jim StoneI found the company business owners are very pleasant, easy to deal with, helpful with hookup. I plan on using them again in the near future would not go anywhere else
RICK KENNADAYPrices way too high!!
Crystal BreazileThe location advertises it is open on Saturdays. It was not open. There is no security for the equipment . what keeps someone from driving off with the trailer I just dropped off and you charging me for it? Bullshit for a third time.
Scott MarshallStaff is awesome!
GARY WIEDEMANGREAT CUSTOMER SERVICE!
GARY WIEDEMANCassandra made the whole rental process as smooth as possible and accommodated my needs, she is awesome!
Fatima MetzgerGreat customer service, very helpful.
brad heathCustomer service is 100%
GARY WIEDEMANI have had to use this place twice for U-Haul return/drop offs. They are always spot on at taking care of the customer and checking you out/u-haul in quickly. Its a no fuss place. The one saving grace of moving. The people are always friendly and helpful. I will use this location in the future when we move my mother up to our town, because it's been a constant positive experience. I recommend this location highly.
Kristin CruzThe whole team was absolutely on point with amazing customer service! Ended up needing the truck for an extra day, so the team went and got another truck for the next reservation. Never got one complaint or issue with them. I will ONLY use this location to get a U-Haul rig!
Andrew CapelliThe location was closed.
Teresa SmithThank you! Everything was quick and easy. The customer service was awesome!
Garrett DatrioProfessional and very nice people at the location in LaPine where I rented my truck.
Eric BorkEveryone was amazingly friendly and so helpful!! Would definitely recommend this location for U-Haul again!!!!
Cindy KirsherDid a great job. No improvement needed. Will rent again soon
Rich RobinsonTerrific help! I’ll be back! Thanks!
Michael PartridgeEmilie and staff handled my rental with alacrity and fairness. Thank you.
Larry McGlocklinMy fiance was the one who dropped off the U-Haul, he said the staff there were very friendly and it was a very quick and painless process to drop off and go over the U-Haul and to make payment
Kristin Cruzthey were quick and polite... so much so i barely talked with them.. made super simple
george ploverGreat staff, good value!
GARY WIEDEMANThe woman that works this front desk is absolutely amazing! I would and will recommend this place now and as long as they have her there! This woman deserves a raise and praise!
Rachelle MerklingLady was very nice.
Frank COOKNo one was there when I dropped the trailer off at 4:30 pm
jennifer jacobyWhen we picked up the u haul we were told it had a full tank of gas but when we took possession of it My husband Saw that it 3 quarters of a tank we called back and was told to take a picture of it and send it to them and they would make the adjustments when we returned it with over 3 quarters of a tank and they changed me 25 dollars because it wasn't full so no adjustments were made poor
Kimberly RichmondEmilie was incredibly helpful and knowledgeable. She vastly improved our uhaul experience.
julie coxOwner/manager was very pleasant and easy to deal with, both on the pickup and return. I'd be happy to do business here again and can recommend this location to anyone.
GERALD ALBERTExcellent customer service!
kendall frickeyVery helpful and willing to take care of it all!! Great folks!!
DANIEL PLATZThe right hand light didn’t work. Tail or turn. This should have been checked and repaired prior to rental v
william pierceIt might be nice to sell padlocks at your store for customers. Thank you.
Tanya Damoude