Customer Reviews for Cary Moving Trucks & Supplies Inc
(U-Haul Neighborhood Dealer)

2,368 reviews

524 Old Apex Rd   Cary, NC 27511
(Off of Highhouse Road)

(919) 460-3887

Office Hours

  • Monday - Thursday:
    8 am - 1 pm / 2 pm - 6 pm
  • Friday:
    8 am - 12 pm / 2 pm - 6:30 pm
  • Saturday:
    7 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    8 am–1:30 pm

Services at this Location:

Contact Us

(919) 460-3887

524 Old Apex Rd
Cary, NC 27511
(Off of Highhouse Road)

Services at this Location:

Office Hours

  • Monday - Thursday:
    8 am - 1 pm / 2 pm - 6 pm
  • Friday:
    8 am - 12 pm / 2 pm - 6:30 pm
  • Saturday:
    7 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    8 am–1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matthew Lewis 
Rating:
3.0

Customer did not leave a comment.

COURTNEY DIXON 
Rating:
4.0

Customer did not leave a comment.

Robert Clark 
Rating:
3.0

Very small lot. Hard to park trailer back in. Inside trailer was pretty dirty

Bryson Adcocm 
Rating:
5.0

Though it was closed when I get there to rent it he still allowed me to rent a truck!!

BALA GURRAM 
Rating:
5.0

Very helpful, easy experience.

Brian Leonard 
Rating:
5.0

Excellent moving company! always in-time and reliable! We worked often together in the past and I would always recommend this company!

Rebecca Ogorzolka 
Rating:
5.0

Customer did not leave a comment.

Leroy Chatmon 
Rating:
5.0

Excellent service. Very easy to rent and return.

Gyan Sharma 
Rating:
3.0

it was an auto carrier, he explained how to hook up the car and chains.

Brett Ferguson 
Rating:
5.0

Customer did not leave a comment.

David Marnalse 
Rating:
3.0

Customer did not leave a comment.

Andrew Bridge 
Rating:
5.0

Customer did not leave a comment.

Karen Pendergraft 
Rating:
5.0

Customer did not leave a comment.

Adnan SARABI 
Rating:
5.0

Customer did not leave a comment.

Teddy Clemons 
Rating:
5.0

Excellent service! Super fast. Very professional customer service.

svedana shehu 
Rating:
5.0

We have rented from this location multiple times. The service has always been friendly, the vehicles clean, and the process easy. We highly recommend.

Cheryl Merims 
Rating:
5.0

Customer did not leave a comment.

dennis stansbery 
Rating:
3.0

The sears had dog hair all over them. I am allergic to animal hair and it really bothered me. It wasn’t a little. It was a lot.

Kathryn Mayes 
Rating:
5.0

Nothing

David Vickers 
Rating:
5.0

Customer did not leave a comment.

Mike Forgione 
Rating:
5.0

Very easy, good service, good truck. Very happy with the rental process and the truck

carl monaco 
Rating:
5.0

Customer did not leave a comment.

Christopher Booty 
Rating:
4.0

Customer did not leave a comment.

Allegra Torres 
Rating:
5.0

He's great, I've been renting from this branch since 2010

SHIVA RAGHUNANAN 
Rating:
5.0

Very helpful as he connected the trailer for me.

Michael Dwork 
Rating:
5.0

Keep it up your great hospitality.

shawil tessema 
Rating:
5.0

Customer did not leave a comment.

Maria Coady 
Rating:
5.0

Customer did not leave a comment.

Evan Jones 
Rating:
5.0

Customer did not leave a comment.

JAVIER HUERTAS 
Rating:
4.0

Was good. Easy pickup and staff was friendly.

TODD MOYERS 
Rating:
5.0

Best service very professional and accommodating

KHURRAM KHAN 
Rating:
5.0

Customer did not leave a comment.

Jayesh Soni 
Rating:
5.0

It was quick and easy transaction. Team was helpful and recommend that I won't need too many blankets... Which saved me a lot of money. Thank You

Pravesh Kumar 
Rating:
5.0

Easy pick up and return Thank you

iwona zaborowska 
Rating:
3.0

Customer did not leave a comment.

Peter VanTiem 
Rating:
3.0

A lot of equipment in a small parking area.

Amha Hailu 
Rating:
5.0

Customer did not leave a comment.

Douglas Pearson 
Rating:
5.0

Everything was great!

Eric Crosson 
Rating:
5.0

The move was pain free. Thank you

Barbara Freeman 
Rating:
5.0

I was happy at how much more efficient the process was than I expected, I was able to get in and out quickly.

John Hanken 
Rating:
5.0

Customer did not leave a comment.

matthew stanko 
Rating:
5.0

Customer did not leave a comment.

Kevin Webster 
Rating:
4.0

Customer did not leave a comment.

Bob Miller 
Rating:
5.0

I do not own a car, so I rent the small vans all the time. The manager of this place (Old Apex Road, Cary) is terrific and always takes care of me. So..."what can we do to improve"? Nothing! It ain't broke...place is good to go!

ALEXANDER KINNAN 
Rating:
5.0

The owner is fast and efficient and friendly. I recommend this location with flying colors. I have used them multiple times and I get great service every time.

PAMELA Duchardt 
Rating:
5.0

The customer service at this location was excellent! Very friendly, helpful and made my truck rental process very quick and easy.

gabriel newton 
Rating:
3.0

Customer did not leave a comment.

Audrey Jones 
Rating:
5.0

Customer did not leave a comment.

Don Goldstein 
Rating:
5.0

Customer did not leave a comment.

Atul Mehendale 
Rating:
5.0

Customer did not leave a comment.

Nicholas Kapur 
Rating:
5.0

Customer did not leave a comment.

David Hatcher 
Rating:
5.0

Nothing, the merchant was extremely kind and helpful!

Wanda Teel 
Rating:
5.0

EXCELLENT

Maqsood Ahmed 
Rating:
4.0

The checkout process using a mobile device still required help from the office, and there was a minor issue getting my wife’s phone to pick up the call to verify her as the second point of contact. So I don’t know that this mobile-phone-based process was truly streamlined or saved any time. Still, it was nice to be able to document the condition of the truck with photos, and overall it was fairly smooth on both ends (pickup and return).

Tom Scattergood 
Rating:
5.0

Customer did not leave a comment.

william Schmitt 
Rating:
2.0

Customer did not leave a comment.

Brad Rawlings 
Rating:
5.0

Customer did not leave a comment.

Lynda Robinson 
Rating:
5.0

Very kind staff. Super impressive

Gabriel Andersen 
Rating:
1.0

Drove the van completely perfectly but got charged for “hitting a pole” and breaking the right side mirror. The crack that was there was from before i picked it up but i got charged for the damage. Do not rent with this location!!

John Molinari 
Rating:
4.0

Customer did not leave a comment.

Lisa Earley 
Rating:
5.0

Terrific place to rent a vehicle, van, truck, whatever. And nice people too!

ALEXANDER KINNAN 
Rating:
5.0

Great full on for the owner. I always come here to get great service and was happy to see owner take a vacation and have coverage. Great team effort Uhaul

monica chandler 
Rating:
5.0

It was a tight spot but these folks were the friendliest and most interactive! I loved their helpfulness and will recommend them to everyone! Took good care of me!

Burdette Rekow 
Rating:
5.0

Customer did not leave a comment.

Luis Gracia 
Rating:
5.0

Kind of an out-of-the way location, but the gentleman running it is top notch and will try to get you on your way ASAP. I would definitely recommend to anyone looking for a rental truck or equipment in the West Raleigh, NC, area.

Mark Moretto 
Rating:
5.0

Customer did not leave a comment.

Donald McCoy 
Rating:
5.0

The rental drop-off location closed at 3 PM (weekday) however, there was a attendant in the lot who was very helpful and who checked me out. It was reassuring to have a person document that the gasoline tank was sufficiently full.

Louis Antignano 
Rating:
5.0

We have used this particular location 5 times. Always a good experience.

Jay Hamre 
Rating:
5.0

Customer did not leave a comment.

KEVAN HESTER 
Rating:
5.0

Overall rental experience was smooth

natarajan sathyamoorthy 
Rating:
5.0

Customer did not leave a comment.

Robert Schule 
Rating:
5.0

Zaid is super helpful and accommodating. There is no other Uhaul location we'll ever rent from and believe me there are others close by but they were rude and absolutely unaware of Uhaul practices.

Amy Ruble 
Rating:
4.0

The manager was absolutely great, very quick same day rental, $2 to buy used ratchet strap from used equipment bargain bin in lobby, used his phone for the id photo when the app failed on my phone, etc. The van was very clean and had a full tank, several Little Trees air fresheners hung around, and a black rolled pad was subtly and conveniently attached under passenger seat to protect ankles from a sharp metal seat adjust rail near the floor on that side. Everything is easy about driving this automatic moving van with side mirror turn signal lights, blind spot mirrors, etc. There wasn't an owner's manual, but there was a quick start guide that answered my question about the parking brake. The rear view is obstructed by the way the door is built and by the obstructing perforated metal wall between the cab and back storage area, so you have to drive this vehicle by your side mirrors. The backup camera is great. Two small items on this vehicle: no windshield fluid, and usb port not working on dash. (Just bring a cigarette lighter adaptor for usb access if you want to keep your phone charged.) Would recommend to everyone except the few who are mobility challenged (gravel lot with a steep on hill and uneven grade into office).

Ann Barta 
Rating:
5.0

Zaid was available every time I contacted or stopped by in advance of my trip, as I remembered this or that, or added items the movers requested. All my requests were met! He was beyond helpful!

PATIENCE STEVENS 
Rating:
2.0

Operator was out to “lunch” with handwritten note on door.

VINCENT BAKLE 
Rating:
5.0

Great and easy service. Good equipment.

gary knutson 
Rating:
5.0

Customer did not leave a comment.

IGOR KANEL 
Rating:
5.0

5 minutes from arrival to leaving. Can't get any better

DONALD WHITE 
Rating:
4.0

Customer did not leave a comment.

dabholkar vinit 
Rating:
5.0

Customer did not leave a comment.

CAMERON BUMGARNER 
Rating:
5.0

Customer did not leave a comment.

Latisha Woodard 
Rating:
5.0

Customer did not leave a comment.

Kate Cafarella 
Rating:
5.0

Very friendly, helpful

Eddie Rodriguez 
Rating:
5.0

Customer did not leave a comment.

David Gloer 
Rating:
3.0

Customer did not leave a comment.

kayan ng 
Rating:
2.0

Customer did not leave a comment.

Jen Bruns 
Rating:
5.0

Customer did not leave a comment.

Rolando Vasquez 
Rating:
5.0

Keep up the excellent work

Smitha Ragannagari 
Rating:
5.0

Nothing I noticed. The man who runs this office does a marvelous job.

Brian Battle 
Rating:
3.0

Customer did not leave a comment.

Craig Hall 
Rating:
3.0

Customer did not leave a comment.

YOAV FINKELSHTIN 
Rating:
5.0

Customer did not leave a comment.

Robert Madden 
Rating:
4.0

There was appreciable free play in the steering wheel (+/- 10 degrees from center.) Although this was a distraction that I could compensate for, a less experienced driver might not understand what was going on and over correct possibly inducing a loss of control.

stanley mchenry 
Rating:
5.0

Customer did not leave a comment.

Robert Propes 
Rating:
5.0

Customer did not leave a comment.

gulzar ahmed 
Rating:
5.0

Customer did not leave a comment.

William Pannell 
Rating:
5.0

Super awesome, quick, responsive service. We walked in and took the car with formalities within 5mins and got proper updates also. Recommended for all UHaul customers. Other UHaul stores should learn from this store on how to treat customers and do business

Manthan Dholakia 
Rating:
4.0

Good service.

Binh Truong 
Rating:
3.0

Customer did not leave a comment.

jamya leak 
No reviews have been submitted for this location.

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