Customer Reviews for Carters Country Corner
(U-Haul Neighborhood Dealer)

213 reviews

1503 NC Hwy 32 S   Hobbsville, NC 27946

(252) 506-0145

Office Hours

  • Mon-Sun: 9 am–7 pm

Services at this Location:

Contact Us

(252) 506-0145

1503 NC Hwy 32 S
Hobbsville, NC 27946

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David Davis 
Rating:
5.0

Customer did not leave a comment.

Louis Shrader 
Rating:
4.0

Customer did not leave a comment.

Garry Blow 
Rating:
3.0

Customer did not leave a comment.

Gerry Riddick 
Rating:
2.0

This is a country location that doubles as a store. Extremely nice person met me at the door and we talked for a few minutes. I did have to drive 25 minutes out of the way to get here but it was a nice drive and it looks like he serves his community with pride

David Moyer 
Rating:
3.0

No issues with the service or location. I do have vehicle concerns.

Richard Larrea 
Rating:
4.0

Trailer leaks in rain things got wet while in the trailer I rented

SAMUEL ROACH 
Rating:
2.0

Lower prices and not charge for return make sure country uhaul stations have employees at work

jonathan kee 
Rating:
5.0

Customer did not leave a comment.

LARRY RICHARD BENSLEY 
Rating:
5.0

Customer did not leave a comment.

ferma ward 
Rating:
4.0

Customer did not leave a comment.

Wilbur Brooks 
Rating:
4.0

Easy to work with and equipment needed was available

Patrick Deveney 
Rating:
3.0

Customer did not leave a comment.

Kent Loomis 
Rating:
5.0

Milton was very friendly and went the extra mile for me and my family. I really appreciate his willingness to help me with the trailer.

Eli Kendrick 
Rating:
5.0

Customer did not leave a comment.

Laura Michel 
Rating:
4.0

Customer did not leave a comment.

Odessa Gordan 
Rating:
5.0

Mr. Carter was very welcoming and made the drop off very easy. Nothing needed for this location to make it better!

JAMES KEMTER 
Rating:
5.0

Thanks a bunch for everything! Will definitely be coming back for more business when I need!

Ryan Bishop 
Rating:
3.0

Dealer was very nice.

James Murray 
Rating:
5.0

Customer did not leave a comment.

John Michalik 
Rating:
4.0

Good place to drop off the vehicle.

Richard Wardlow 
Rating:
5.0

I had a very good experience with this rental. The attendant was courteous and helpful. Thank you

mark wethington 
Rating:
5.0

Customer did not leave a comment.

David Dickens 
Rating:
5.0

Customer did not leave a comment.

blaise martin 
Rating:
4.0

The check engine light came on 2 miles after picking up the truck, the steering was also loose. Also there was a smaller box truck on the yard close in size to the 10 ft I had requested but the only thing that came up was 20 ft at this location as an alternate vehicle. I don't know if the point is to get more money but it should show all the vehicles on the yard so that you can make the best decision. I do love that it is a 24 hour rental where you can order and pickup through your phone. Unfortunately if it is your first time you might want to run through the process before getting there and having to stand outside waiting for it to connect for someone to authorize your approval. No fun standing in the dark doing the process. All in all I would use this service again beside it was a God send since it was the only available on a Saturday after 4pm.

Brandi Robbins 
Rating:
4.0

The owner fixed the tow chains added missing chains and the trailer needed two new tires, two will not pass state inspection, but I had to tow that day! I oiled the strap ratchets being they were so rusty they wouldn't work properly.

mitchell doughte 
Rating:
4.0

Customer did not leave a comment.

Wood Steve 
Rating:
5.0

What is the equipment that I wanted but was substituted an upgrade equipment is hard to find

milton carter 
Rating:
3.0

Customer did not leave a comment.

dave rooney 
Rating:
5.0

Customer did not leave a comment.

james adkins 
Rating:
5.0

Customer did not leave a comment.

Tony Artis Artis 
Rating:
5.0

Customer did not leave a comment.

Mark Rickert 
Rating:
2.0

The location was extremely shabby with very little indoor lighting. A very rural setting that was very rundown.

james dunson 
Rating:
4.0

Customer did not leave a comment.

Dave Smedley 
Rating:
5.0

Local location was amazing, corporate office not so much.

Vincenzo Lima 
Rating:
5.0

The guy who runs the place, Milton it's a really cool guy. He goes above and beyond to make sure everything's right

teven franz 
Rating:
4.0

None at this time.

Paula Puliafico 
Rating:
4.0

Easy checkout, very friendly people

VAUGHN RANSOM 
Rating:
1.0

When I placed my order, I ordered a king and queen mattress protector in my order. From everything I can see, when my pick up location was changed to here from the downtown Norfolk location (which added 1.5 hours one way from my initial pickup location, totalling a 3 hour round trip to pick up my truck) the Carter's U-Haul intentionally dropped the mattress protectors off my contract. They then charged me separately at 3x the rate for what the U-Haul website charges.

Wesley Wolfram 
Rating:
4.0

I made the drop off late. So it was dark and I couldn't see the drop box.

Richard Wardlow Jr 
Rating:
1.0

Have vehicles and trailers that work properly. The guy took the fuse for the truck horn and made it for the trailer break lights. I had to drive from Virginia to Florida with no horn and no night time running lights on the trailer. On top of that, the trucks breaks was going out and the ABS light came on as I was driving down the highway and not pushing on the breaks.

Jack Bortz 
Rating:
5.0

Easy transaction Business owner very knowledgeable and helpful went out of his way throughout the entire process at the front end and end to make sure everything was a successful experience

George Koch 
Rating:
5.0

Everything was as I expected it to be .

lisa evans 
Rating:
5.0

Customer did not leave a comment.

Cleophus Savage 
Rating:
1.0

More organization.

Shelby Scott 
Rating:
2.0

1. We had made a reservation at a local location and U-Haul changed it WITHOUT OUR PERMISSION 2. It was an hour away from us so we had to drive TWO ADDITIONAL HOURS 3. We found out the morning of so otw we changed it to a 20’ since that location showed it had one 4. Once at this new location we were informed it was not a location with a 20’ 5. On top of this they changed the reservation in their system AGAIN TO ANOTHER PLACE 6. We were had to use our mileage for that extra driving 7. We at no time we’re apologized to or offered a discount 8. We will be needing another truck on Thursday the 26th and I certainly hope we are offered either a free rental or HUGE DISCOUNT. 9. The check engine light was on so that was concerning! 10. The location had smoking inside premises so stunk!

TIMOTHY PAYNE 
Rating:
5.0

Have more trucks available to rent

milton carter 
Rating:
3.0

Very helpful staff.

KEITHRANDALL KOONTZ 
Rating:
4.0

Truck ran well and got great gas mileage.

mary scott 
Rating:
4.0

Customer did not leave a comment.

DUANELARUE BURLEIGH 
Rating:
5.0

Nothing to improve, Milton and his son were very Friendly and gave us Great and Professional Service!

Lisa Delosangeles 
Rating:
5.0

Given the time of year it is, you take what you can, especially when you live in a military town. Reserve early!!!!!!! I actually got a better rate when all was said done!

GERALDOBRIEN SOUCHERAY 
Rating:
1.0

I should not have had to pass a UHaul location to get to the one assigned. The drop off location was a joke. It was nothing more than a junk store with a UHaul sign out front.

FRANKLIN EDWARDS 
Rating:
5.0

The gentleman that works there will go above and beyond the Call of Duty to make sure that his customers are well taken care of

milton carter 
Rating:
4.0

Returned truck to a location in proximity of my home.

JAMIE GODFREY 
Rating:
5.0

No improvement needed!

Shelia Allen 
Rating:
4.0

Orginally when I reserved the truck all was fine, until I found out the reservation had been canceled for what reason I never found out unless it had to do with the location I was to pick up at was closed down and wouldn't be open f ou r another month. Then I was told to pick up the truck from one location an hour from my house the pick up the 6x12 trailer at another location and th had was choice #1 choice #2 was I could go elsewhere some a rental truck that was told to me by one of your customer service reps. But then a light from a gentleman from Hobbsville went above and beyond to get both truck and trailer at the same location 10 minutes from our house. He was kind and patient we had delays in our closing fire our house and sometimes when people move its stressful but when you can get a little understanding from a person that doesn't know you it helps...it really helps. So my opinion is your call center people need to be more empathetic this is real life moves and sometimes when people are nice it goes along ways especially when its expected from a large company that's been in business as long as Uhaul.

Laura Bradshaw 
Rating:
5.0

Carters country corner was excellent to deal with and extremely helpful !

Perry bracy 
Rating:
2.0

You can't list this as 24hour return No to poor cell service. I got to enter the photo verification in the app and lost a already week signal. No WiFi found. I called the help number after leaving to a location with a better signal, 12 minutes. I got someone who gave us another number for help.

John Lafever 
Rating:
5.0

Customer did not leave a comment.

RONNIE WINBORNE 
Rating:
3.0

Very rural. The gentleman unhooked the equipment and removed it for me. Was very friendly and welcoming.

STEPHANIELOUISE SMITH 
Rating:
5.0

Customer did not leave a comment.

james gholson 
Rating:
5.0

Customer did not leave a comment.

David Lucey 
Rating:
5.0

Customer did not leave a comment.

Steve Hickey 
Rating:
4.0

Customer did not leave a comment.

Natasha Gibson 
Rating:
5.0

Customer did not leave a comment.

QUIANA TILGHMAN 
Rating:
5.0

Customer did not leave a comment.

dwight sloat 
Rating:
4.0

So nice to find and have open on A Sunday for a emergent rent

john phelps 
Rating:
3.0

Customer did not leave a comment.

kathy rutland 
Rating:
5.0

Customer did not leave a comment.

kari crawford 
Rating:
4.0

Customer did not leave a comment.

pearl cato 
Rating:
3.0

Customer did not leave a comment.

David Magnus 
Rating:
5.0

A very pleasant experience I don't think there’s any way to improve on this car trailer rental.

Phillip Eure 
Rating:
5.0

Customer did not leave a comment.

Gail Grimstead 
Rating:
5.0

This was not my preferred pickup location. The equipment I needed was not at my preferred location and I was redirected to Hobbsville. It was a little out of my way to get the equipment. The man that helped me was pleasant.

John Henderson 
Rating:
3.0

They're over priced for the use of several hrs.

karen harris 
Rating:
4.0

Customer did not leave a comment.

John Barnes 
Rating:
5.0

Be open 24 hours !!

veronica jordan 
Rating:
5.0

This place was awesome

susan johnston 
Rating:
4.0

No problems.

Earl Rountree 
Rating:
5.0

Customer did not leave a comment.

Charnna and Kenn Fiers 
Rating:
3.0

Make sure the road tires are in tune with traction!!!

annie walker 
Rating:
5.0

Norman was wonderful! He called to confirm when we were coming, ready to go when we got there. He was very helpful and kind.

Michael Bauch 
Rating:
5.0

Include a Dollie with larger trucks.

leroy white 
Rating:
5.0

Gentlemen working at this location are very professional and kind.

Kevin Thorpe 
Rating:
5.0

Customer did not leave a comment.

Lee Morings 
Rating:
5.0

Customer did not leave a comment.

Michael Pascoe 
Rating:
5.0

Absolutely nothing!

earnest carila 
Rating:
5.0

Customer did not leave a comment.

WILL RIDDICK 
Rating:
4.0

When I placed my order for a 10' U-Haul i was to pick it up in Hertford, NC. The Hertford dealer did not have the truck and located it in Hobbsville, NC: 30 miles away. We had to drive an additional 60 miles to obtain the truck and do it in record time since closing time was rapidly approaching. Carter Corners did send me voice mails, which I missed, and did stay open until we arrived. I wish U-Haul had so advised me when U-Haul knew the truck would not be in Hertford but rather Hobbsville. Carter Corners personnel did add free mileage to our contract in light of the extra distance we had not planned upon. Kudoos to them.

Stephen Hard 
Rating:
5.0

Customer did not leave a comment.

tyler schwarm 
Rating:
5.0

Customer did not leave a comment.

Richard Ivey 
Rating:
5.0

Customer did not leave a comment.

Derrick Roberts 
Rating:
4.0

Customer did not leave a comment.

Joe Bailer 
Rating:
5.0

Customer did not leave a comment.

Stephanie Luby 
Rating:
5.0

Customer did not leave a comment.

mary fronz 
Rating:
5.0

Customer did not leave a comment.

Lakesha Beamon 
Rating:
5.0

Customer did not leave a comment.

cameron goodman 
Rating:
5.0

VERY KNOWLEDGEABLE HELPFUL PEOPLE THERE

milton carter 
Rating:
5.0

Customer did not leave a comment.

WILL RIDDICK 
No reviews have been submitted for this location.

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