Comentarios de los clientes para Carstars

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Carstars

Clasificación general:

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Joan J.
Clasificación:

El cliente no dejó un comentario.

Harley S.
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The interior of the van I used was dirty. I had to wipe the dash, steering wheel, door panels and center console myself. Normally an empty soda can and popsicle stick in the door wouldn't bother me but with Covid19 I thought it should be brought up. It was clear the van had not been cleaned between customers.

Judith L.
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A "regional" person took the reservation verbally quoted a lower per mile charge. However, the local person wasn't aware of that. we were upgraded to a larger truck because it had a ramp. Even tho we only needed to move 2 pieces. When the reservation was made no ramp was available. A bit of mis-communication?

PETER FROST V.
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El cliente no dejó un comentario.

Peter V.
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Thanks to Jennifer for making our move easier. She went out of her way to help us. I have rented from here twice and it has been great.

JANE ESTELLE M.
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The workers were very nice and helpful

EDWARD PAUL G.
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I had wanted a 20' truck and made arrangements for one with a local outlet. I received a text to call district hub that directed me elsewhere because "That dealer doesn't have a 20' available on that day. You have to go to another location: They only have a 15' available also". That was confusing and was made more so by the fact that when I called back the original contact he had TWO 20' trucks available for that day....Confusing and not what I wanted and needed that extra room. But, everything else was okay and service at dealer I ended up using was great.

Laurie L.
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El cliente no dejó un comentario.

Robert J.
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We've rented a lot of trucks an trailers over the years and the folks at this office excelled in their help and assistance. I haven't used them before but will be again several times over the next few weeks. Thanks to everyone at U-haul we couldn't do a lot without you!

Bill B.
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El cliente no dejó un comentario.

Wendy W.
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The people that helped us out where amazing and friendly

Joyce S.
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El cliente no dejó un comentario.

Ralph D.
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El cliente no dejó un comentario.

James W.
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I was led to believe that the charges would be much lower. Figured adding the gas I bought it was well over$300 for the 3 days and I thought it was going to be about $150. I know that I left more fuel than I started with

Alan G.
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Through no fault of the vendor, their internet was down. Two days later when we picked up the truck it was still down. This is not acceptable.

RONALD W.
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Polite staff upon pickup and return. Truck was ready and I was out the door in minutes. Honestly, I rented online and everything was 100% perfect. Thank you.

Timothy K.
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Clean the ins8de of wind sheild

Sara O.
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El cliente no dejó un comentario.

Steven I.
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The people at that site who are involved with U-Haul could not have been any nicer. They commended me for checking in on-line and the wait time for my truck was virtually non-existent. I look forward to renting from them again and telling all I know about their outstanding service.

Jacob B.
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This was a very positive experience, I believe it was the owner that helped me at Car Stars and she was very friendly, helpful and accommodating. 4-Stars is in reference to U-Haul website not listing pertinent information about rental return timeframe restrictions, CarStars experience was 5-Stars??

VALERIE H.
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Returning truck system was awful. Kept trying to get me to rent a new vehicle. So frustrating. Not everyone is computer savvy nor does everyone have a smart phone. I will not rent another truck if I have to use that system to return the vehicle.

Kathe R.
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El cliente no dejó un comentario.

Mark A.
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I swept the truck out and put air one tire. Maybe a discount for a Veteran?

LARRY PAUL F.
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Very nice people in the office.

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