When I made my reservation I was not told that there would be nobody at the facility. I was very disappointed... Luckily George helped over the phone and was able to help me and my family make good use of our time .VINCENT L.
Customer Reviews for CARS88 Com
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location was fineTINANICOLE M.
El cliente no dejó un comentario.Ehab A.
El cliente no dejó un comentario.Sherry T.
Very easy and friendly contact person. Thanks!!Cherry M.
Not sure why the location needed to call a reference in order to rent a vehicle? I rented many cars and service vehicles and NEVER need to call a contact to verify who I was.KARL M.
El cliente no dejó un comentario.VICTOR S.
El cliente no dejó un comentario.Wayne W.
The truck was not really good.jongoh K.
El cliente no dejó un comentario.David B.
We set a reservation in Westminster CA already paid for and when we got there, there was no truck for us. 4 other people in the store at the same time had the same issue where there was no truck for their reservation. The staff was not accommodating they either didn't know what they were doing or didn't care. One lady who was helping us was wearing her sunglasses, no mask, and couldn't put a sentence together she also walked away in the middle of helping us and just never came back, started talking to other customers instead. We talked to 4 different salesmen and none of them helped whatsoever. We got sent to La habra which was over 30 miles out of our way and the gentleman there was trying his best to resolve our issue but had no idea we were coming to get the truck and said he had a reservation for that truck already. Overall no communication, rude unaccommodating staff, and poor store planning I will not use uhaul again and I will tell people to stay clear of using uhauls.ANTHONY MICHAEL L.