El cliente no dejó un comentario.Tonya O.
Customer Reviews for Carros R US
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staff were very friendly and helpful. It gave off a â€œmom and popâ€ feel but that's exactly what I needed that day since I was already overwhelmed.tresha H.
Overcharged by $54 agent is disputing this claim. The agent refused to contact me until I called you directly as of this moment there is still discrepancies not being addressedValerie B.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.ADONIS V.
El cliente no dejó un comentario.Donald A.
El cliente no dejó un comentario.Adrian J.
The process was very smooth considering we were doing an "In the Middle of the Night" move. We were able to check in online and obtain keys via a lockbox...all under just a few hours notice.David L.
El cliente no dejó un comentario.Dora G.
El cliente no dejó un comentario.Katrina S.
Didn't have correct dolly. Starting mileage was not correct. Starting fuel level was not correct. Moving sheets were dirty. Customer service reps were all very nice and helpful. I was not overcharged for the above issues.Brendon D.
El cliente no dejó un comentario.Mackenzie K.
Quick and easy serviceSCHUNN H.
Staff was very helpful at drop off.RYAN G.
El cliente no dejó un comentario.Joshua R.
Excellent customer service, very helpful and went above and beyond to accommodate me!Jonathan T.
El cliente no dejó un comentario.JUAN R.
Was charged 3.5 gallons of gas. This is while I had done the same as well. So this extra charge was a surprise.SEYED JALAL K.
El cliente no dejó un comentario.GERALDO O.
Add insurance to my reservation without telling me. Because credit card information was asked at the time of reservation, so Uhaul basically can charge customer any hidden fees as they wanted. I end up paying more than $50 as I was told at the time of reservation on line.SHU L.
There is room for improvement with the facility's lighting. It was hard for me to park the U-Haul at night.DINESH R.
El cliente no dejó un comentario.JAMELL C.
The truck was clean but the maintenance on that vehicle is another thing. Main issue was the misfiring and constantly dying out at a stop sign and the feeling of being stranded during a 1100 mile trip Second issue was breaking it will pull to the left. Third issue was the tires were all choppy which means very uncomfortable ride (constant vibration). The fourth issue was when it actually died and I was 100 miles away from my designation trying to call roadside assistance was a pain you call the one 800 number they tell you to use the online process but out in the middle of a cornfield was a little bit hard for data services so after an hour A figuring that out and then waited another 30 minutes I tried to start my U-Haul truck it turned on and I went balls to the walls to get to my destination and when I was about 10 minutes away that's when the roadside assistance called me back which is a bit of BS.ALEXIS T.
El cliente no dejó un comentario.ARTHUR R.
El cliente no dejó un comentario.Bradley Z.
El cliente no dejó un comentario.Ross T.
Dissappear I intend as truck was not available when reservation was for. Had to drive 30 min to another location. Delayed over an hour. Truck and equipment were great, over 950 miles with no issues.Quentin M.
It was at a house we had to stand on the porch for an hour. Never got to go inside. Would not ever use this location if I had a choice.Dana F.
Super friendly; very easy to return the vehicleGarrett W.
El cliente no dejó un comentario.MARRY B.
Great customer service, they guy there is very helpful with setting up the trucks and trailers. The customer service was great . Lots of times this job requires doing multiple things at once, they carried there own. My truck was clean and did the job . The pick up area was clean . I love the fact that this is a 3 way business, car lot, uhual and salon next door, it looks professional and I find it very unique . Thank you for your great service, Until next time .Vera H.
El cliente no dejó un comentario.ADRIANA C.
They were not open yet and still helped me outARNULFO H.
They were closed . It was a car lot. The location was convenient.PATRICIA F.
El cliente no dejó un comentario.Christina B.
The storage area was filthy. Gas tank was only 3/4 full. I had to take the time to clean it myself.RAFAEL R.
So- the place that rented me a u-haul was a hair salon and a mechanic shop and a used car sales place. It was real sketchy but it was the only 1 of 4 people I called in the area that answered their phone when they were open. The truck was fine- did the job. U haul did their part- it was just the vendor. Not professional in any way shape or forms. I was sketched out by giving them any banking information.TYLER S.
El cliente no dejó un comentario.Suzette L.
El cliente no dejó un comentario.henry C.