Comentarios del cliente para Carroll Fuel Forest Drive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Carroll Fuel Forest Drive

Grado total:

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John H. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

El cliente no dejó un comentario.

Kevin D. en

Grado:

I had trouble picking up the van by just using my smart phone. However, the attendant was present and proved to be very helpful.

Katy W. en

Grado:

Don’t ask the attendant anything - just do it all on your phone: and DON’t pre-pay for supplies - they don’t have any!

Gary D. en

Grado:

I found the service representative on the return of the vehicle to be rude. We were told that the vehicle was 1liter short on the gas. The cost of gas at this shop was 2.39 per gallon he told us to put in more than didn't return the proper change. I think Uhaul at a gas station is poor. I WIL NOT Be Back.

Ronald J. en

Grado:

Received confirmation of rental of a cargo van in Annapolis one way to Springfield location. Was denied the type of vehicle That was confirmed saying “cargo vans have to be returned to same location.” Given a box truck instead. Loaded the box truck and it wouldn’t start. Called haul and was given multiple etas for assistance. THREE HOURS AFTER I CALLED ASSISTANCE arrived. He said he had been notified 30 minutes before. Jumped the truck, drove to destination, and unloaded. Truck wouldn’t start again. DIDN’T BOTHER WITH INCOMPETENT UHAUL EMERGENCY SERVICE. Jumped it myself and dropped it off. Was told the confirmation of a one way cargo van rental must be a “glitch” in the online system “glitch” persists. I was able to make another one way reservation online. Fix the damn “glitch!”

Dane J. en

Grado:

El cliente no dejó un comentario.

Neal W. en

Grado:

El cliente no dejó un comentario.

Calder T. en

Grado:

El cliente no dejó un comentario.

Rachel G. en

Grado:

Just be honest and upfront with the customers as they return the equipment. I Knew I had to pay for the unit and cost mileage what I did not know was about environmental fee????? and tax on top of it. all of that should be told when you book your rental.

Robert P. en

Grado:

El cliente no dejó un comentario.

Dan G. en

Grado:

Not focused on rentals

Oscar L. en

Grado:

El cliente no dejó un comentario.

Steven S. en

Grado:

The contract emailed to me after I rented had two errors. It showed the wrong gas gauge level (over half shown, but the truck;s tank was near empty), and it listed the wrong pickup location--many states away.

cynthia F. en

Grado:

The check-in process was surprisingly easy! As I was refilling the truck's gas tank, the guy proactively noticed the truck and checked it in, so I didn't even have to re-park the truck- whew! The location is a somewhat difficult to access, as I had to make a U-turn to reach it. But the site is open and tidy, it allows you to easily refuel the truck before dropoff, and it even has an excellent taco truck for lunch.

Maria P. en

Grado:

El cliente no dejó un comentario.

Haley A. en

Grado:

Missing my moving supplies— the guy working there said he didn’t have any, so we’d just have to do without them; he said he’d update my order but I haven’t seen any updates correcting it yet. I also did the full online check in and then he still made me wait 15 minutes while filling out paperwork for my order (including needing my drivers license again)... and then he still tried to give me the wrong keys.

Roger W. en

Grado:

Truck was dirty outside, windshield needed cleaning inside and out.

Richard S. en

Grado:

Just a gas station

christi R. en

Grado:

El cliente no dejó un comentario.

cherie S. en

Grado:

El cliente no dejó un comentario.

Fred A. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Matt W. en

Grado:

24/7 truck share is a crappy service.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

Ricardo F. en

Grado:

El cliente no dejó un comentario.

Ross G. en

Grado:

El cliente no dejó un comentario.

Rayne F. en

Grado:

The location was in severe disrepair and the attendant was unorganized. Also, the attendants insisted we return with cash to pay for fuel. When I stated that I would fuel the vehicle before returning, she directly insisted they had to fuel the vehicle and it required cash. I ignored their instructions and refueled the vehicle myself. When I told the attendant upon return that I had refueled the vehicle, it became a bit agitated.

Dawn W. en

Grado:

The truck could have used having the windows washed before pick up. Inside it was fairly clean, though a bit worn/old. I was surprised there were no USB ports for a mobile device; the majority of people rely on their phone for maps/directions.

Candise L. en

Grado:

Habib was very courteous and made sure that my needs were well met.

Richard H. en

Grado:

El cliente no dejó un comentario.

Terry K. en

Grado:

El cliente no dejó un comentario.

William M. en

Grado:

Move the key drop off box to a more visible location! I misunderstood the attendant as I asked him what I should do if I bring the van back after he closes and He said “leave the keys in the van” at least that is what I heard. So I locked the keys in the van , so no one would steal it. However the next day I was called by the attendant, stating he could not get into the Van. I called a locksmith, it cost me $120.00 I then realized he meant to say leave the keys in the box! The box is behind a dumpster and hard to see.