Customer service here was excellent as well as friendly. Highly recommended.
Marvin R.
Customer Reviews for Carquest Auto Parts
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Confusion over mileage. I had to call the &00 # and wait for 25 minutes
Larry B.The tow dolly had to have the lights fixed before I could pick it up. The guys at the store were great! They got it fixed. It's expensive for U haul to maintain the equipment, and even more expensive to replace it! Every once in a while you get the equipment that needs the junkyard. But usually I haul has good equipment. I rented from their competitor in the yellow trucks and I'll never do it again. I haul keeps up their equipment better than most competitors!
JOE T.Location was quick and easy to pull the truck in. With a lot of room, and prompt of receipt return. Gracias.
Ty T.They were very kind and polite. They helped make sure I had everything I needed to move and made sure it went well.
Michael E.No comment
LINDA L.All good!!!!
Moses C.Nothing.The guys were helpful and friendly and informed about the equipment!
JOE T.Nothing. I was treated with great respect, courtesy, and great customer service. I was greeted with great friendliness and made to feel at home. The process was the most user-friendly and effective service process I have experienced in a long time. I just told them who I was and they had the number of the equipment and the whole process lasted about 30 seconds from start to finish. They made my return simple while treating me with great respect and politeness. They exceeded all expectations I had about what service should be like.
MORGAN P.I was unable to get either a 10 or 15ft truck…I took the 20 ft for the price of ten ft…everything went well…and car quest was terrific
CAROLINE U.There were less expensive vehicles available The websites tend to obfuscate the local locations and the home website sent me to borger not pampa for a pick up that I had to cancel. I will not trust web reservations again in the future.. What you reserve is not what you get then that is a waste of time. I left town late and missed my appointment in Amarillo. I will find alternatives in the future.
James B.Returning the truck was a very quick and simple process at this location.
Jeremy F.Check in was timeless and professional staff.
JIM C.Terrific gentleman
Dana T.Gracias
Steve D.Have needed moving supplies, boxes, dollies, etc... on hand m
Luke C.Great people
Daniel G.Trash from the previous user was still in the cab. I don't fault the location, I think those items may have been under the seat and just missed. The Uhaul app is the 'worst' part of the experience. It asks for photos to be sent, but they won't send.
Eric A.This location was very friendly and helpful.
Stephanie S.They couldn't do enough for us. Daniel was excellent
Mandy W.Excellent. Daniel is a wonderful person. He is kind and extremely knowledgeable. A real (rare) person.
Gary W.I didn't get his name but he was awesome
Johnnah B.Nothing it was fast and friendly service as well.
Dustin B.Very knowledgeable and helpful. Will use this location again.
Stacy S.All good very good customer service
Glenn C.Best uHaul team in the area! Great customer service. Fast. Easy. Simply the best!
JAMES MAC S.We dropped off during non-business hours.
ANDREW B.This location is absolutely the best I have used them for my last 2 moves and will be using them again when I am able to move again
Angelia S.Very nice staff.
PETER M.Try to get rid of the 4 inches of snow next time.
Bruce J.Friendly service. Backed in and getting my contract and Jacob was already outside to check me in. Great location in Pampa
John R.Truck was in good shape but could have been cleaned a little bit.
Joseph M.Very easy process. Picking up the trailer was a smooth transaction. Helped me hook it up and made sure everything was road safe. Would definitely rent again.
Ronald L.Very nice gentlemen helped at completion of job. ¡Gracias!
Judy S.I requested an appliance dolly but they did not have one, so probably just need to maintain more moving supplies in stock. Otherwise extremely pleased!
Eileen B.Just continue providing the excellent customer service you are currently providing.
GINA M.Make sure the equipment is clean. There was over a gallon of dirt in the trailer. When I called Carquest on Monday they said they would submit a credit. I checked my CC statement and nothing has been applied. Assuming it will take a couple days.
Martha R.Very friendly nice
CLAY M.I was very impressed with the people at this location They were very friendly and really worked to make sure I got what I needed. I have been around uhaul before the 9nly thing I would say is to make the computer system more user friendly for customers and the distributors. Thank you for the service.
Jeromie J.The whole app thing was a horrible experience! It's a piss poor way to do business. Corporate‘s just went in a bigger profit so they cut out the personal touch. Having to do your job for you I should get paid for using that app. Customer service was a joke I was on hold for 26 minutes! It's not about giving people jobs anymore it's about lining millionaires pockets I would rather do business with an individual then an app!
Christine R.You get a 100 ?? from me! The back end of the trailer leaked in the rain and ruined a few things. Nothing expensive but I forgot to share it when I dropped it off. It was a terrible inconvenience but ya'll more than compensated me for it (Without even knowing about it). with your generous understanding and adjustments in my favor. By extending my time on a daily need basis for nearly a week.. If we all keep forgetting to mention it you can't repair it. You guys are the kindest most understanding people during a hard time with this Coronavirus. I got stuck in between locations. You actually became my support system. The drop off and pick up people were just as kind and generous. At least at all my locations. Bless your business and team! ¡Gracias!
Debra C.Same as above
Brian C.