El cliente no dejó un comentario.KELVIN R.
Customer Reviews for Caroline Supermarket
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Charles S.
Needed a last minute emergency rental and they came through for me.CHARLESALBERT F.
It's close and there was no problem with the product but the customer service was less than pleasant.Leah C.
This was my first time using on line check in. Future rentals will be better for me.Everette M.
The supermarket was clean, but I wouldn't say inviting, I don't think that's anything to do with uhaul.Anna M.
I was inconvenienced because I was unable to pick up reservation at my scheduled time which put me behind by almost an hour. I reserved a time that was outside normal business hours because I was going to do it online but when I arrived at the location, my online reservation said I needed to wait until the store opened. This was unacceptable. I waited 30 minutes for the store to open only to find the attendant was unable to assist my with my reservation and I had to wait for the manager to arrive. The attendant called the manager and she was able to complete the reservation over the phone using her phone. It should not have come to this. Please make sure your systems are synced properly so potential clients are able to keep their respective reservation time slots.Christopher B.
El cliente no dejó un comentario.Marina W.
El cliente no dejó un comentario.David P.
Other than no dollie available. It was greatMary L.
The staff at this location is fine. However, there were serious problems with the tablet. It took forever to get through the check-in process and several refreshes to see information from the check in to populate in the tablet. This reservation was supposed to make my life easier, but instead wasted over 90 minutes of my time. I also had to drive with one of the backlights not working properly and with a missing metal gate lock. We used one of our heavy duty bungee cords to secure the other side of the gate. This was a very frustrating experience.Kristin L.
Went out of her way to check me in as the computer system was not showing me returning at this location even though it was shown in my paperworkMarina W.
All was OKKenneth B.
El cliente no dejó un comentario.VIRGINIAELLEN M.
Worst customer experience I have ever had!!!!! Mary told me that there would be someone to hook the car dolly to the truck and put the car on the dolly. That was a lie!!! we had to call Don (from Richmond Uhaul 45 miles away) on numerous occasions to figure out how to do this on our own. 3 hrs. later, we are done. 3 frigging hrs.!!!!!!Michael B.
El cliente no dejó un comentario.Alice P.
The Lady that does the U-Haul rental is not professional and is quite rude. None of the computers in this establishment works. Would not recommendPandora D.
El cliente no dejó un comentario.Chris Y.
Very nice people.. NothingRICHARDV W.
El cliente no dejó un comentario.Brandon S.
El cliente no dejó un comentario.Gilbert B.
Everything was geat! Lady was very knowledgeable I was in and out in less than 10 minutes. She even printed me a receipt.CYNTHIAVERONICA S.