El cliente no dejó un comentario.William B.
Customer Reviews for Carolina Travel Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I am giving U-Haul a one star, I went to pick my truck up on Saturday at master empire in Anderson South Carolina we are nobody showed up for work. I was moving out of state and on a time frame. I just recently rented a truck a month before also and had great service. The bottom line is I spent over $2000 in the past month and a half with U-Haul and had the worst experience this past weekend March 17,When I could not get my truck because the dealer did not show up for work. I will never rent from U-Haul again! Beware folks go to another service U-Haul is now too big to care about their customers very pissed off and do not recommend themDawn V.
Have an actual process in place. Some signage with contact info/procedures. I called a random person I was given a number for by the gas station sraff, relayed exactly the issues of the previous damage, sent pics with proof of rusted parts etc. I left the gas fauge at the exact level I received it. Now I'm being charged $21 for extra fuel and received notice i will be billed for the existing damage. The online/ mobile process is lacking.BRANDON T.
Called ahead to assure U-haul personnel would be present. Said they would be there until 10PM. Dropped off truck at 4 PM. U-haul rep was not present. Clerk at truck stop helped us check truck in. Told us to take picture of fuel & mileage and took keys. She would send picture to Uhaul rep. Picture clearly shows 1/4 tank fuel which was same as pick up. One hour later received email receipt showing I was charged $65.72 for fuel. U-haul clerk never looked at the truck and misread the photo of the fuel gage. Called U-haul rep and he said there is nothing he can do. Said to Call U-haul.Russell E.
Easy to work with!Danny D.
El cliente no dejó un comentario.Carol C.
Nothing to change, easy to park and friendly staff. A+++DAVID S.
El cliente no dejó un comentario.Neil M.
El cliente no dejó un comentario.Scott P.
El cliente no dejó un comentario.John I.
El cliente no dejó un comentario.Zack H.
Not helpful at allNICOLE W.