Customer Reviews for Carolina Exports
(U-Haul Neighborhood Dealer)

290 comentarios

214 Fort Mill Hwy   Indian Land, SC 29707

(803) 650-3254

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 4 p. m.
  • Jue.: cerrado
  • Vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 650-3254

214 Fort Mill Hwy
Indian Land, SC 29707

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 10 a. m. - 4 p. m.
  • Jue.: cerrado
  • Vie.: 10 a. m. - 4 p. m.
  • Sáb.: 10 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayton P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Denys M. 
Clasificación:
5.0

Employee was very helpful in spite of having several customers at once, and was attentive to all of my equipment questions. Check-in process was smooth via U-Haul app, and equipment condition photos matched up to current condition of trailer.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE G. 
Clasificación:
1.0

I returned truck at 2:34 PM one day early place was closed. Got recite on email for $20 when I called regarding charge was told they closed at 2:00. Charged for processing after hours. Debated the charge to no satisfaction. This upsets me and I'll let all know.

Robert S. 
Clasificación:
4.0

Info people that they are going to need ground guide to park around the trees and over roots

ANTONIO B. 
Clasificación:
3.0

Dropped off after hours

Michael D. 
Clasificación:
5.0

The entire transaction went very smoothly. the pick up and drop off were quick and efficient . The owner operator communicated via text and I would recommend .

Terry V. 
Clasificación:
4.0

Verify driver and license before picking up. I waited for 20 min while my info was getting verified.

Kyle G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marcel K. 
Clasificación:
2.0

There is the note said there is no dolly to rent But the receipt still charged me. No one contact me

weihong Y. 
Clasificación:
5.0

Everything was great about the rental, they have alot of roots throughout the front yard, but other than that everything was a smooth process!

Robert A. 
Clasificación:
1.0

El cliente no dejó un comentario.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
5.0

After hours return parking was a bit tricky but not impossible in the dark.

Richard D. 
Clasificación:
2.0

El cliente no dejó un comentario.

dale F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett C. 
Clasificación:
4.0

The person who handled my rental could have been more customer friendly. He was never rude or disrespectful but he did act like he wished he was somewhere else.

Phil P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harry Y. 
Clasificación:
3.0

The check in process without an individual there was a burden. The address is incorrect on the website. Wrong key given.

Adam W. 
Clasificación:
2.0

Person working acted as if he could not be bothered and was annoyed. Did not explain anything and just said to read your email. Would have been nice if he greeted customers, explained a little about the pick up/return process, etc. Door was closed/locked during operating hours. Really should seek an employee who wants to work and not act as if he is being bothered by doing his job.

Michelle F. 
Clasificación:
2.0

Have someone present. Remove soiled bandaid. Have parking brake in proper order. Provide DRY furniture blankets.

Susan N. 
Clasificación:
3.0

El cliente no dejó un comentario.

David E. 
Clasificación:
4.0

El cliente no dejó un comentario.

john S. 
Clasificación:
1.0

Horn didn't work, tailgate wouldn't come down. I was charged for after hours but there was nobody there when I returned the truck. He was on the phone with someone for his boat service when I arrived, and they told him he had to pickup before 6pm, so I'm sure that's where he was. He didn't say more than three words to me when picking up since he was on the call for his boat. Also charged me $10 for the insurance which I didn't opt into online and never said I wanted. Really horrible experience from top to bottom. Will never go to this location again, and will steer everyone clear from it as well. Go do a site visit for yourself and see how atrocious this place is.

Barry E. 
Clasificación:
1.0

Drop of truck the night before Leftn3 messages next couple days can't reach anyone It's say to text. It's not a text numbe Got ripped off charged $20!for after hours return What a racket they got going there

Robert S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
1.0

The employee doesn't understand that he is offering a service. Horrible attitude and mean spirit. He's unhappy. He has a good old boy mentality and was NOT WELCOMING BUT MATTER OF FACT. DON'T ASK ME NOTHING ATTITUDE

Helen H. 
Clasificación:
1.0

Rude

Chuck M. 
Clasificación:
2.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
2.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua C. 
Clasificación:
1.0

The operator of Carolina exports lied to me over the phone about return time after his online process wouldn't work and delayed the pickup process. He also extended my contract by an additional $22 saying customers were waiting. I arrived and there were two other trucks exactly like mine with no one on site. He also lied about the gas left in the truck on his paperwork. I'll never use him and probably Uhaul again.

Chris U. 
Clasificación:
1.0

$20 after hour service fee was a real problem... I made the reservation and my brother drove. When he brought the vehicle back, we was unaware of the after hours fee as we only had the vehicle for 3 hours.

Andrew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

billie A. 
Clasificación:
3.0

Simple drop off. Not much ingagement with the staff.

Charles M. 
Clasificación:
1.0

The u haul provider messed up our order & we had to wait an hour to get the situation fixed. The new truck they gave us had NO gas in it. And I still have not received my $50 refund I was told about over the phone.

Joseph M. 
Clasificación:
1.0

We arrived to drop off the truck at 12:30 pm. Sign said open but door was locked. The location is grass and the lot was full. I parked the best I could with no one to assist. I dropped the key and contract in the drop box. Now they are charging me a $25 cleaning fee. There was a little dirt that I planned to sweep out once I arrived but no one there. I had the dolly, blankets and 5 unused boxes that I planned to return for credit. I left them in the truck since no one was there to turn them into. This location was a total cluster and seems very “back woods” in a growing community. Does not compare at all to the professional location in FL

Paul S. 
Clasificación:
2.0

Didn't have the furniture dolly I had reserved.

Ethan S. 
Clasificación:
5.0

Everything was easy and quick. Great job.

Rachel A. 
Clasificación:
1.0

this place of business is a dump, truck was worn out. check engine light stayed on the whole time. dropped the truck off in the middle of the day and the office was closed. got charged $20 after hours fee, what a rip off

brian S. 
Clasificación:
2.0

No one there , barley a used car lot. Not kept up

William C. 
Clasificación:
1.0

Was scheduled to pick up trailer at 3:40 pm on 7/1. Owner texted me at 6:40 pm on 6/30 telling me I had to pick up trailer by noon on 7/1 because he was not waiting on me . brother in law picks up trailer by noon , I get to his house by 3:30 on 7/1 to find no light cord and both main leaf springs holding axle in trailer broken and not usesble.

christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore M. 
Clasificación:
1.0

The facility is a dump. You should never have this company represent UHaul. The person checking everyone in was rude, non helpful and every customer in line said they would never rent from that place again. The guy was a total jerk.

Scott H. 
Clasificación:
1.0

Corporate can call me 8032079902

Jessica W. 
Clasificación:
3.0

El cliente no dejó un comentario.

josh D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff W. 
Clasificación:
5.0

I was to pick up the truck at 9 am based on the mobile app and appointment. Had to wait over an hour for someone to come to office. Would have been nice to get it at the time I requested other than that all was good

Kevin W. 
Clasificación:
2.0

The location was an old run down house that had no running water and no facilities. The building did not seem safe to even enter and the lot was an old rutted out driveway and dirt yard. It looked like an old condemned farm house. The truck interior was dirty, leaked, and had a puddle of water on the driver floor board.

Shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ernest M. 
Clasificación:
2.0

Check engine light stayed on the whole time, owner liked like it was no big deal!!

ARTHUR H. 
Clasificación:
5.0

The gentleman who helped me great!!! He helped me put the vehicle on the trailer andwith all my other concerns . Thank you so much!!!!!

Andrew G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Corey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

walton steven G. 
Clasificación:
3.0

No one there when we dropped off.

William W. 
Clasificación:
1.0

Terrible location. It is an old house that is falling apart, no where to park, rude employees. The vehicle was dirty, smelly and had a broken windshield and mirror. I have used U-Haul for over 20 years without issue. I would not recommend this location.

Krista C. 
Clasificación:
3.0

Unkept, unorganized and unmanned.

James A. 
Clasificación:
3.0

El cliente no dejó un comentario.

William O. 
Clasificación:
4.0

El cliente no dejó un comentario.

leslie R. 
Clasificación:
2.0

Looks like a uninhabited shack. U-Haul blankets and trash laying all over porch and property

Philipp R. 
Clasificación:
4.0

Everything was fine although the associate seemed to be having a bad day as he seemed down. Hope is is doing better

Peter C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Torrance C. 
Clasificación:
3.0

Confusing over dollies.

HOMER G. 
Clasificación:
4.0

El cliente no dejó un comentario.

David C. 
Clasificación:
1.0

Truck was filthy. Items I rented were not there. The employee acted as though he couldn't complete a sentence. Grunts and "yeah" was all he could manage. And he charged me for insurance after I had already waived it. Poor experience. Very disappointing.

Janet G. 
Clasificación:
5.0

The customer contact person at number: 803-650-3254 is not a good Uhaul representative. I called several times and each time he doesn't even identify as Uhaul...I have to ask each time. Yesterday, 5/30 was a holiday but Uhaul stores were open here in Tennessee so I assumed they were in South Carolina. I called this number again to report that I was missing a dolly and blankets and he didn't identify himself again and I started to ask my question and he said they weren't open and hung up on me. If that is a work phone, he shouldn't have answered it and certainly shouldn't have hung up on me. Very displeased with this person. Other people I've talked to in the process of moving have been great, but this person is very unprofessional.

Patrick Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin R. 
Clasificación:
3.0

The attendant arrived late and left early. Maybe the fishing was good and he was more focused on that.

Charles M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony G. 
Clasificación:
4.0

Great selection. Very satisfied. Jcm

jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
2.0

Posted hours were til 6:30. We showed up at 4pm on Thursday and a cardboard sign on the door said “closed for the weekend”. On a Thursday. Also before this, we had selected a different pick up location but were changed to this location without warning.

Rachel H. 
Clasificación:
3.0

Charged me for $20 late fee at 1330

DONALD J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL K. 
Clasificación:
1.0

I arrived at 3 pm. The location was closed with a sign that said, Be Back at 3:30. No problem, I checked in on my phone and retrieved the keys. When I got into the vehicle, I could tell someone had smoked in it. I ordered an appliance dolly and 20 blankets. Neither were in the back of the truck. I called twice and then sent a couple of texts. Finally, someone texted back and said they were out of appliance dolly's and told me to go out back and get the blankets. The blankets are kept outside and they were wet. This was at 3:45 pm. I had to go around and open all the trucks and found a regular dolly and the needed blankets. I finally left the site at 4. This is terrible service and I will never rent from them again. It's to bad because they are so close to my house.

Robert Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Real P. 
Clasificación:
1.0

I was charged a $20 after hours fee. I returned the truck at 2:30pm. Ridiculous!!

Andrew B. 
Clasificación:
3.0

Oil level was low when we picked up U-Haul, had to add oil. This is in the contract to put oil in vehicle if needed, you will get reimbursed for oil. UHaul should rent out vehicle with full oil level!

Alicia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amin R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
3.0

I was charged additional fees on Monday after getting a receipt because the owner said he did t see the trailer when he asked me to put it in a different location . My card was charged and had pending fees for 5 days . I dont like that because had i not caught that he would have charged me 106.00 more because he was too lazy to go check his equipment upon opening . He need cameras on his property so he can see when people return it . I want rent from that location again ..

Henrietta M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jon H. 
Clasificación:
3.0

The online check in was extremely frustrating. You do the mobile check-in a day in advance then when you get there you have another laundry list of things to do. Then after waiting 15 mins for an approval even though I submitted my app and all my paperwork needed a day in advance it didn't save me any time on the day of our move.

Dante G. 
Clasificación:
1.0

Overcharged me for items I did not approve, very rude customer service for no reason. Will not return.

Catalina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

StephenM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cole M. 
Clasificación:
5.0

Very convenient location and very easy to pick up and return the van I rented.

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA L. 
Clasificación:
3.0

The box of the truck was dirty. I swept it out before I loaded anything into the truck. The steering on the truck needs maintenance, it is sloppy so the truck wanders all over the road. The agent could not resend me a final invoice. The agent told me I would have to call 1-800 Go U-Haul.

Sebastian A. 
Clasificación:
4.0

Had to add air.in one.of rear tires.

DAVID D. 
Clasificación:
1.0

Show up and have regular hours

Gene W. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVEN D. 
No se han enviado comentarios para esta ubicación.

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