Customer Reviews for Carney Upholstery and Stateline Sales
(U-Haul Neighborhood Dealer)

942 reviews

85581 Hwy 11   Milton-Freewater, OR 97862

(541) 938-5257

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–2 pm

Services at this Location:

Contact Us

(541) 938-5257

85581 Hwy 11
Milton-Freewater, OR 97862

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 8 am–3 pm
  • Sun: 10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Timothy Logan 
Rating:
5.0

This is an improvement suggestion for the company. It would be nice to have back up cameras.

Michelle Dale 
Rating:
5.0

Customer did not leave a comment.

steve conner 
Rating:
5.0

Customer did not leave a comment.

Rebecca McCaffrey 
Rating:
5.0

It was all a great experience

Rebecca McCaffrey 
Rating:
2.0

The truck leaked, and there was no dolly and no blankets unlike our Uhaul rentals in the past.

Keith Weigel 
Rating:
5.0

Customer did not leave a comment.

Amos Bechtel 
Rating:
5.0

Super helpful staff. Truck was absolutely perfect for my needs.

Jessica Portas 
Rating:
5.0

Edna and Skye were a pleasure to work with and went above and beyond to accommodate us.

Mary Walker 
Rating:
5.0

Customer did not leave a comment.

Dane Curry 
Rating:
5.0

Customer did not leave a comment.

Keith Payne 
Rating:
3.0

Have a computer program to operate.

Earl C Wright 
Rating:
5.0

Customer did not leave a comment.

Ronald Seek 
Rating:
5.0

Customer did not leave a comment.

RACHEL HALPER 
Rating:
4.0

The owners were outstanding. They went the extra mile to make sure it I had the right truck and on a Sunday (none of the other dealers in the area were open). And this was after I had to change my reservation twice. Superb service!! I highly recommend them.

Rory McClellan 
Rating:
5.0

Everytime we've rented here we've had a positive experience!

Mark Carlile 
Rating:
5.0

Customer did not leave a comment.

Joseph Schenck 
Rating:
3.0

I just dropped it off. Didn't talk to anyone. It was easy enough to find and there was enough space to park the truck.

Chanel Finnie 
Rating:
5.0

Friendly, helpful, and quick!

TODD CUNNINGTON 
Rating:
5.0

Thank you

Lahre Harold 
Rating:
5.0

Customer did not leave a comment.

JONATHAN DUSTIN MALAND 
Rating:
5.0

Customer did not leave a comment.

Denise Owen 
Rating:
5.0

Customer did not leave a comment.

Rebecca McCaffrey 
Rating:
4.0

Clearer instructions on where to leave the lock would’ve been helpful!

Catie Boucher 
Rating:
4.0

Customer did not leave a comment.

Christina Miners 
Rating:
5.0

Great communication and outgoing personalitys. Quick and easy assistance

Cristian Estrada 
Rating:
5.0

Amazing service. Gentleman was extremely helpful. Very patient and kind.

James Catherson 
Rating:
5.0

Personnel were friendly and helpful would happily send people to them. More people could take a page out of his book.

Oliver Posenauer 
Rating:
4.0

The return process was lengthy and confusing otherwise it was was well explained and simple.

Dee Burdick 
Rating:
5.0

Customer did not leave a comment.

Nancy Shanks 
Rating:
5.0

I think you are doing good don’t need to change anything.

Jose Villegas 
Rating:
5.0

This is an excellent location. I will use this location again if need be in the future.

Michael Nelson 
Rating:
5.0

They did great. Even helped me out with a problem getting into the truck.

Royal Bennett 
Rating:
5.0

Very happy with the drop off. Good people.

Mark Hanson 
Rating:
5.0

Customer did not leave a comment.

Christina Johnson 
Rating:
4.0

Customer did not leave a comment.

JEANNE BENNETT 
Rating:
5.0

Very friendly, had everything ready when I got there to pick truck up. Definitely would rent from them if needed in the future. Easy return also. Thank you

Elizabeth Sanders 
Rating:
4.0

Customer did not leave a comment.

Sarah Holloway 
Rating:
5.0

Excellent rental experience

Timothy Baker 
Rating:
5.0

Everything was good. The truck I rented is burning oil. Has a very bad burning oil smell when driving

Jack Herron 
Rating:
5.0

Friendly and very helpful! Thank you

YVONNE CUMMINGS 
Rating:
4.0

Customer did not leave a comment.

Anne-Marie Bauman 
Rating:
5.0

Customer did not leave a comment.

Charlie Ball 
Rating:
4.0

I had some challenges calling ahead and checking hours to make sure this shop/u-haul would be open, but once I got there the return process was straightforward. I've had good experiences picking up and dropping off at this location previously.

Krista Neuendorff 
Rating:
5.0

All expectations realized. Rental went well, without a hitch.

Robert Kremers 
Rating:
5.0

Customer did not leave a comment.

Lucas Deal 
Rating:
5.0

Customer did not leave a comment.

Bradley Walker 
Rating:
4.0

Customer did not leave a comment.

Scott Hansen 
Rating:
5.0

Great service

Steven Mc Coon 
Rating:
4.0

Customer did not leave a comment.

estela tafoya 
Rating:
5.0

Customer did not leave a comment.

Shawna M Sweeney 
Rating:
4.0

Customer did not leave a comment.

Lloyd Eggan 
Rating:
5.0

Customer did not leave a comment.

Bambi Hollander 
Rating:
5.0

Customer did not leave a comment.

Jack Zilla 
Rating:
4.0

Customer did not leave a comment.

Ed Chesnut 
Rating:
5.0

The u haul online app sucks but the local connection if u can book directly saves lots of grief. I reserved a uhaul in college place Wa and the uhaul online wanted to redirect me to Tricities when there was a local truck available only 10 minutes away!

Mary Ros 
Rating:
5.0

I've rented from quite a few locations throughout Washington state. So far this has been the most convenient rental location I've visited. This time around I had a busy day to work with and was concerned about the rental process taking a while just as my other experiences. But Edna was great to work with, and she kept the process swift, straightforward, and stress free. Great job Edna! I'll visit again the next time I need a rental.

Isaac Bell 
Rating:
5.0

Excellent service, very friendly and accommodating

Maria Montoya 
Rating:
5.0

The trailer is banged up and there's damage all over. I think the trailer needs for be taken out of the fleet. The trailer shakes over 40mph, loaded and unloaded.

David Bradley 
Rating:
4.0

Customer did not leave a comment.

ginger rood 
Rating:
5.0

Customer did not leave a comment.

Shelley Moss 
Rating:
5.0

Edna was great!

Bernard Haverluk 
Rating:
5.0

Edna was of great help when renting out equipment. Great customer service and friendly!

Eduardo Duran 
Rating:
5.0

Customer did not leave a comment.

Nick Morgan 
Rating:
5.0

Only thing, I miss going inside. COVID has caused changes that I don't like.

STEVEN JACK SAMPLE 
Rating:
5.0

Clean smooth driving truck as I heard my husband say! Great customer service too!

christina denully 
Rating:
5.0

Customer did not leave a comment.

Lana Adamson 
Rating:
5.0

Everything was done by the book and in a very pleasant and timely manner!! The trailer was ready and clean and all the hookups were flawless.

Kelly Taber 
Rating:
3.0

was not helpful in correcting overage charges that were incorrect due to paperwork being filled out incorrectly

alyse bieber 
Rating:
5.0

Customer did not leave a comment.

Thomas Haugh 
Rating:
5.0

Good service

Bill deWeber 
Rating:
5.0

Customer did not leave a comment.

RICK LUGAR 
Rating:
5.0

The experience could of been a nightmare but God bless Edna one of the owners of the Carney uhaul hwy 11 in miltonfreewater Oregon made my experience AMAZING ! I was unable to get my photo ID and pic to be approved and she went above and beyond to allow me to rent the truck that day . Thank you EDNA !! Uhaul you have a diamond in a rough there ! S.Kerr walla walla wa

Shawn Kerr 
Rating:
4.0

Customer did not leave a comment.

Gregory Greenhoe 
Rating:
5.0

Customer did not leave a comment.

Mark Tennier 
Rating:
5.0

Customer did not leave a comment.

Danielle Holbrook 
Rating:
5.0

Cheerful, helpful and efficient checkout. Sunday hours were perfect for my cross state needs. It only took a few minutes.

Colleen Webster 
Rating:
5.0

I picked up the first trailer and got all connected. I started driving down the road and it was wobbling really bad so I went back and we switched to a different trailer. I was really happy that she was so flexible and Willing to help.

David Bradley 
Rating:
5.0

Customer did not leave a comment.

Joseph Dean Kravig 
Rating:
4.0

Customer did not leave a comment.

Brandon Stepper 
Rating:
4.0

Good customer service

Royal Bennett 
Rating:
5.0

Customer did not leave a comment.

JONATHAN DUSTIN MALAND 
Rating:
3.0

Customer did not leave a comment.

Vernon Morgan 
Rating:
5.0

Nice people to deal with. 👍👍 up!

John Taylor 
Rating:
1.0

To improve, give an accurate quote. The quote given over the phone I called was NOT even close to what I paid for. Yes, I still paid for the service, as I had no choice. They don't even offer all the necessary equipment per job you do. 0 recommendation.

Richard zamora 
Rating:
5.0

Amazing customer service at this location. They helped me to figure out the most efficient and economical way to accomplish a multi location move. Very friendly and caring.

WILLIAM KUHN 
Rating:
3.0

Customer did not leave a comment.

Rigo Ledesma 
Rating:
5.0

Thank you for a great experience

Lea Yegge 
Rating:
5.0

Customer did not leave a comment.

Stacey Romaniuk 
Rating:
5.0

Customer did not leave a comment.

Kun Lin 
Rating:
5.0

Customer did not leave a comment.

Richard Wimer 
Rating:
5.0

The Milton-Freewater location was great. The man working answered all questions I had and was knowledgeable.

Robert Hohosh 
Rating:
5.0

Customer did not leave a comment.

Craig Alford 
Rating:
5.0

Customer did not leave a comment.

Dale Williams 
Rating:
4.0

Drop was quick n without any concerns. Thank you.

Vaaia Gaines 
Rating:
3.0

We rented the smallest box truck, but no loading ramp was provided. It made loading and unloading more difficult than it should have been.

George Arnzen 
Rating:
5.0

Carney’s Upholstery and U Haul are the best. Edna’s service has been impeccable. I met Dean and had the pleasure of seeing the other side of their business. As I watched upholstery work being done I was in awe. I understand why people travel to their shop. ATTT

Edna Carney 
Rating:
5.0

Customer did not leave a comment.

Gerald Hardy 
Rating:
5.0

Customer did not leave a comment.

Jim paradis 
Rating:
5.0

Your employee went above and beyond to make sure the trailer was at the location I had requested and was very friendly and helpful. Great staff!

mike bond 
No reviews have been submitted for this location.

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