El cliente no dejó un comentario.Harry S.
Customer Reviews for Carite
(U-Haul Neighborhood Dealer)
Oakland Park, FL 33309
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 10 a. m. - 5 p. m.
- Mar.: cerrado
- Mié. -vie.: 10 a. m. - 5 p. m.
- Sáb.: 10 a. m. - 4 p. m.
- Dom.: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Ira P.
Was over charged be adding smart movers when I did not request it. Was charge for a furniture dolly that was broken. Pick up location put in the wrong return address.Bridget H.
El cliente no dejó un comentario.MARIO D.
El cliente no dejó un comentario.MELISSA R.
An additional charge for $14 was added to my bill of which I did not authorize as I filled out reservation online and declined safe protection however on final bill it was added Manager at location stated his printer was not working and he would email me my contract otherwise I would have caught it at that time Oversightâ€¦â€¦not so sure about thatMarnita M.
nobody to tell you what to do and they certainly didnt help you disconnect. found a place in the parking lot to back into . tried to do online checkout but wouldnt work. called the location the next morning and got no answer so we left a message. i would assume they know the trailer is therebrian M.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Juliet W.
I called 1st to be sure they could detach the trailer from the car. The guy said yes, when i got there he was outside waiting for me. He was very polite and helpfulABINA W.
El cliente no dejó un comentario.Dino F.
El cliente no dejó un comentario.DESMOND K.
El cliente no dejó un comentario.REGIS F.
Great service, Friendly staffStacey Ann M.
Very friendlyâ€¦JAY P.
Would have liked to have gotten a printed return receiptBRUCE M.
El cliente no dejó un comentario.Lakesha J.
El cliente no dejó un comentario.DALAL S.
El cliente no dejó un comentario.GIUSEPPE F.
Busy location with only one employeeCHARMAINE S.
This location looks like a junkyard. Wrecked cars all over the lot. I was directed to a group of trucks and told mine was 'one of those'. My truck didn't have a dolly (needed to go back to ask for it). Definitely a below-average location but was the only one with a truck on short notice.mark M.
El cliente no dejó un comentario.ALBERT E.
El cliente no dejó un comentario.cheryl W.
I'm highly upset because when I got there to pick up the truck I had to wait 20 minutes then once I got the truck it's was filthy it had trash everywhere it was dirty and the only reason I took the truck is because I had no choice I had to move that day the back of the truck had soda bottles and bags in it I took pictures of it as well it was very nasty and I don't think I'll ever rent again Or maybe not that location. The truck was very filthy and disgusting and I was very upsetCedric S.
However they processed my return, I was charged $3300 addition amount. Uhaul acknowledged the mistake and working on returning the money. However it is not ok to hold $3300 for no reason. It can be seen as a scam and way to profit if you do this to enough number of customers. Looking forward to getting my money back.NAZIM A.
El cliente no dejó un comentario.MARIE A.
El cliente no dejó un comentario.Julissa M C.
Greg was friendly and helpfulMisti H.
Greg was very helpfulMisti H.
They were reported to be ready at 8 am , did not open till 10 am and the single gentleman while on time had a line of people to get going with computer equipment that was barely functional . He was pleasant but I was already 21/2 hours behind a very tight schedule . The truck was not cleaned ( soda stains on dash and cup holders although it speared to have been vacuumedRobert H.
My reservation was to pick up at 2pm but when I arrive he wasn't there until 30min laterTania N.
The original location that I was supposed to use could not find the keys. They then sent me to another location in which through my move an hour behind. I arrived at the other location the van was dirty and also had an odor. The office also smelled of what I think was cigarettes. Very dissatisfied with this rental.Rance K.
Truck was so stink and smell like animal poop n weed â€¦ the floor was covered wit food and juice â€¦ just disgusting . Thanks to the associate he had to leave his job to clean it for usYASHMILLEM C.
El cliente no dejó un comentario.Jean-Marc C.
El cliente no dejó un comentario.Jerry F.
El cliente no dejó un comentario.Israel M.
El cliente no dejó un comentario.Jody-ann H.
El cliente no dejó un comentario.Juan C.
El cliente no dejó un comentario.Paul V.
El cliente no dejó un comentario.Claude D.
El cliente no dejó un comentario.CARLTON A.
El cliente no dejó un comentario.Patricia S.
El cliente no dejó un comentario.Pedro J.
El cliente no dejó un comentario.GREGORIO C.
My experience with U-Haul was frustrating. When I made my reservation, I asked for a guarantee for 15' truck, a dozen moving blankets and a dolly. I was not aware that the pickup location was changed. I went to the location I was initially told, got their 15 minutes before the pickup time and nobody came to open up for 30 minutes, and when we said we've been waiting for 30 minutes they said we were wrong. Once inside they admitted they were somewhere else which is why they were late. They then told us our pickup location was at another place. Drove there, now 20-25 minutes late, and they had no idea where the U-Haul guy was, told me to talk to the manager. When the U-Haul guy came in, we went back and forth, I shared my name, and he said there was no reservation (another customer in the room had the same issue). He said he had a reservation for 10:00 am and I said, it was me. He said no and said to come to the back room to check the computer, and there on the screen was my name. I had to point it out to him. The truck wasn't that clean but I said it was just to get going....but when I asked about the dolly and blankets, they had no idea and couldn't provide them. I "fortunately" had a great experience with the U-Haul at Wilton Manors, FL. I called them since I had a great experience with them the previous day getting boxes and other supplies. They again were very helpful and provided blankets & hand truck (no dolly's) at no charge. This location was FANTASTIC...the other two were useless. Back to when I picked up the truck, I asked for the receipt and they told me they emailed it to me, they didn't. My daughter took a picture of it thankfully. Overall, I had people waiting two hours for me because of this run-around by U-Haul. I am more than willing to talk about this. I should not have been charged for the blankets and dolly that I didn't get initially. I should have gotten a pro-rated refund.Patrick C.
El cliente no dejó un comentario.TYRHA C.
El cliente no dejó un comentario.Abilio R.
El cliente no dejó un comentario.Vernal H.
Store was not setup for contactless pickup or delivery. Operator has to manually change online reservations and drop-offs are a hassle because of limited hours of the location.THERRIMANN E.
El cliente no dejó un comentario.SHEREE G.
The truck was extremely dirty which is surprising during a pandemic that they didn't take extra precautions to clean and sanitize it. To pick up the truck was a hassle too because nobody was there to give us a key until 2 hours laterTresor R.
I went to pick up the truck at the time that I reserved and there person in charge was nor there, i had to wait 1 1/2 hour because he was on lunch. Then at the end he charge me a full fill up service fee $30 fee & fuel sales 27 gallons for $96.95. They rob people in some u-haul, i rented many times before and this was the first time that i was scammed.Jorge L.
I called in advance, made a reservation for a 27' truck at Dixie Hwy Wilton Manor location. They sent us 20 miles RT to pickup a 15' truck. We extended to movers to 2 trips, less than 7 miles apart and were charged for all the miles. plus we waited 30 min. for the lication to open on a Fri. The worst mgmt and consultants I ever dealt with. Plus I called the day before to confirm and plenty of trucks available they said I intend to dispute my credit card charge. I tried dealjng with the city office on Broward Blvd and got nowhere with George. Terrible terrible experience all around. D. Dorsey 954.288.8909dave D.
Good customer service nothing to complain aboutGARDITHE J.
I was charged an extra day because sales rep didn't enter correct day of return.Isabel F.
The pick up location did not have furniture pads or dollyTimothy H.
The clerk was an acting clerk she was very kind but didn't know the system well I was charged more than the quote I was given at pre Registration It was a little aggravatingJoan G.
That wasn't me. I'm not sure who picked up the truck, but I am Dafni Sufra and that is not my information nor do I live in Floridadafni S.
El cliente no dejó un comentario.EDWIN M.
The person did not bother to review the truck with me, did not go over fuel, tires or anything, handed me the keys and left. I was having trouble with the driver side closing when I called him he asked that I wait 30 minutes for him to returnSandra S.
Let Carlos know to keep that good sense of humor that he has. More people should be like that. Thanks Carlos I will be back to see you.EDWIN M.
The equipment (6x12') trailer was old junk. The locking mechanism was garbage and the piece that is used to hold on to and also keep the door from rolling up/back too far (not the strap) was missing. It was a pain in the ass to open, close, lock and unlock. Also, the lights were so old and dim they were a serious hazard. It just needs a remodel or to be retired. The railing/s inside have already been glued and or repaired multiple times.Anthony S.
Nothing Carlos was just greatCaroline N.
El cliente no dejó un comentario.Lesly S.
I rented a dozen furniture pads all which smelled like smoke and two of them were wet.Laura R.
Person I worked with is awesome.Ralph A.
Agent was very nice office was a darn messRicardo S.
Carlos did a great job with everything.Patrick M.
El cliente no dejó un comentario.Job P.
17 foot truck was not available and I had to settle for a 15 foot truck. Reserved time was 10am. I waited at least an hour because no one was in the office. I charge was at least $70 more than what I got just 2-3 weeks before at another location. So I had to settle for less miles.Angela B.
Location is confusing. The building that was marked for U-Haul was an empty building. Had to go to the main sales building for the auto dealership to get help. Then had to listen to the person helping me call someone because the one truck was rented by two different people and he needed permission to give me the truck.Marvin B.
El cliente no dejó un comentario.Jahmema P.