I dropped the truck off after hours with a full tank of gas. Now they're trying to charge me 60 bucks for gas when I know damn good and well I had the truck on full when I dropped it off, because I knew. Secondly, I was called a week after I dropped the truck off asking me if I planned on returning the truck any time soon? Obviously no communication with UHAUL about me dropping the truck off and then trying to charge 60.00 in fuel charges. Not going to happen but it's a hassle trying prove your "innocence." This is some blatant rip off scam artist sh>>>!
Bradley W.
Customer Reviews for Carile Fashion Bistro
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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LOCATIONS SHOULD HAVE PERSONAL AVAILABLE FOR ASSISTANCE
WALTER F.Work on the communication aspect as there were no employees available, no office that was visible, provide clear expectations and details
Miguel G.It took me 45 minutes to get into the truck. This is because Carly(pick up site) refused to help me. They stated that I did the process wrong and then told me the business was close. I went to look at my bill and it jumped from $43 to $107. They charged me for extra miles. I drove the vehicle for 10 miles but was charged for 37 miles. I want my money back!
Lee C.Gracias
Nasser A.The staff was very helpful, friendly and professional.
shawna J.