Customer Reviews for Care More
(U-Haul Neighborhood Dealer)

29 comentarios

5802 E Virginia Beach Blvd Ste 150   Norfolk, VA 23502

(757) 461-3804

Horario

  • Lunes
    Cerrado
  • Tue–Fri
    10 a. m. - 2 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(757) 461-3804

5802 E Virginia Beach Blvd Ste 150
Norfolk, VA 23502

Servicios en esta ubicación:

Horario

  • Lunes
    Cerrado
  • Tue–Fri
    10 a. m. - 2 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
1.0

Key wasn't left in vehicle. I had to travel to Suffolk to obtain another U-Haul. I had movers waiting at my house for 2 1/2 hours.

Kaylee R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
2.0

No contract was issued. No one was there at the time of pick up. Called 1-800 number and they said that could just take truck since did advanced sign in.

James G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kyle R. 
Clasificación:
1.0

My experience was absolutely horrific! I was charged two days for a vehicle I only rented for four hours. Consequently, I will NEVER rent from U Haul again and I will inform my friends not to rent as well!

Richard G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
2.0

I have used uhaul over 10 times in my life moving kids around - but this was my first one way move - what a mess! Apparently the truck supply for one way is very limited!The night before they changed my pickup location to a spot 20 miles away. I called the new spot before driving over and they answered and were expecting me. However when I arrived they were closed - with a sign saying returning in 2 hours! We finally worked it out after calling uhaul - so my recommendation to those looking for a one way move is do not use uhaul

Linda D. 
Clasificación:
1.0

Truck was not clean. Dolley and blankets laying on the floor. App and website not working. Care more location was not open at appropriate time. I was not able to pickup truck till 930am with a 9 am pickup time. Terrible Uhaul customer service.

Troy H. 
Clasificación:
5.0

it was ok, only the truck was dirty and I didn't everything I rented. they did not change my status bring back the truck until Monday.

Connie G. 
Clasificación:
5.0

The truck did a werid nasty smell

monique M. 
Clasificación:
1.0

This location was closed when I arrived with the truck and by the way I was on time with the truck and I still received an unexpected fee at the end of the rental so if the fee was for being late it was do to no fault of mine. And with this location being closed that added additional time to the return process. Not happy 

Curtis H. 
Clasificación:
3.0

I had to wait 30 minutes past my reservation time because someone has “stepped out”

Eric S. 
Clasificación:
3.0

Not necessarily the locations issue but more of problem with being re routed to that location that did not have all the equipment I ordered. Also this location did not open for 3 hours after my reservation start time. Which put me behind for more than three hours. Since I had to got to another location to get the moving equipment I needed. This rental was really rough as far as your execution.

ANDREW H. 
Clasificación:
1.0

I will never refer anyone to use uhaul. They gave my reservation truck away and I had to wait until the next day to get one 25 miles away from my home. Then they over charged me at the new location and told me if I turned the truck in early I would not be charged for 4 whole days. They said nothing about a flat rate I was charged 823.00 for a 1 day rental move to Georgia from Virginia NEVER AGAIN

Julius P. 
Clasificación:
4.0

The only thing was that a dolly was missing from the back of the U-Haul and we had extra sheets in there, so I don't think they checked it prior to pick up. Start was super friendly/helpful though!

Axel K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
1.0

Not over charge

Roderick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANTELLNICOLE D. 
Clasificación:
5.0

Great customer service!

KORBINJAMAL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn L. 
Clasificación:
5.0

None. Everything was fast and convenient.

JAZZLINLATAJIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE S. 
Clasificación:
5.0

Keep up the great work.

Samia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAILASHAVON A. 
Clasificación:
5.0

Great customer service!

Crysta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corrin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corrin R. 
Clasificación:
5.0

Great customer service at a convenient location.

DAVIDWAYNE C. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba