Customer Reviews for Cardinal Automotive & Tire
(Distribuidor de U-Haul del vecindario)

136 comentarios

7325 Veterans Memorial Pkwy   Saint Peters, MO 63376
(Mid Rivers Mall and Hwy 70)

(636) 447-2570

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(636) 447-2570

7325 Veterans Memorial Pkwy
Saint Peters, MO 63376
(Mid Rivers Mall and Hwy 70)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

I would not recommend uhaul as a copy to anyone. Your customers service people are rude. You website check sucks it doesn't work then your people attempt to over charge me for rentals. When the website doesn't work you acted as if I was doing something wrong. Want to improve don't over charge or attempt to over charge people and retain on customers service

JAMES M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALLYS A. 
Clasificación:
1.0

The location was at a car repair shop. The person waiting on me seemed to be annoyed that I was there to rent the truck. Wasn't customer friendly. I would not recommend this location to any one. The truck was very old and a nightmare to drive. If I would have picked up the truck a day earlier I would have refused to rent.

KIM H. 
Clasificación:
2.0

Had to go to another location to pick up the car transport. It an hour behind and because of that I had to spend another night in a hotel.

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARREN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth N. 
Clasificación:
5.0

The customer service at Cardinal was amazing. The owner helped me through the entire process and was very polite

EMMA A. 
Clasificación:
5.0

N/C

Frank L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIN M. 
Clasificación:
3.0

Mike was a little slow with the process. I filled out all of the info ahead of time to "Skip the Line", but Mike insisted on filling out everything (AGAIN) by hand. We weren't necessarily in a rush, but now I don't see the need to fill out ahead of time. This wasn't my first location choice to pickup the UHaul either. This got changed 24 hours before. I originally said I wanted to pickup the vehicle at 7:00 AM, but once I got "transferred" to this location, their hours were a later open (8:00 AM) and somehow the pick-up time got changed to 10:00 AM. Good thing I caught these mistakes or else this could have gotten ugly.

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gerri W. 
Clasificación:
2.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
3.0

I turned the truck in that same day it was due through the site and your site charged me $60 even though I returned it on the correct day. Which I have all the pictures showing that it was returned on the correct day with the correct time and locations on the pictures.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

angelita V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheila M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Megan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

outstanding customer service.

Adam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy B. 
Clasificación:
2.0

Service was VERY slow. They weren't busy but the guy barely acknowledged that I was there and spent 5 or so minutes wrapping up other stuff before getting around to me. No customers in the office, so I would've appreciated if he'd at least let me know it would be a few minutes before he could help.

Sheila D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jared B. 
Clasificación:
5.0

The personnel were helpful nice and made sure everything was done properly. This was an easy experience

Evelyn J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ray N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jill L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kori S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian C. 
Clasificación:
2.0

I've used this location twice and both times I've had excellent service.

DONALD R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nick N. 
Clasificación:
4.0

Tight space for 20' truck with trailer

Jesse L. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian C. 
Clasificación:
5.0

Awesome service!!!

MATT P. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUMMER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

Great customer service at this location. They took the time to make sure everything was safe and secure before I drove off!!

MATT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
3.0

We got online to reserve a box trailer. All the info was properly inserted and locations were shown where to pick up this particular trailer. The location was close by which was great. We had the trailer reserved. We called the day before to make sure we had the correct hitch receiver. At that time the facility told us that they did not have it and we had to go to a different location. This location was farther away. We went there and all of the online information was not in the system. Or maybe the guy couldn't find it. Either way more time was spent trying to find the information and finally re-applying our information. Just a good deal of frustration after we tried to have this process smoothly.

Garry M. 
Clasificación:
5.0

This location is phenomenal. The staff goes above and beyond to make sure rentals are a stress free experience!! I highly recommend.

MATT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Britton F. 
Clasificación:
4.0

Would have rather picked up at a uhaul store auto repair shop interuptions

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny Y. 
Clasificación:
5.0

Always use this location for drop off when renting with U-Haul - but have never been when the location is open. If you are not parking a trailer the parking lot is great...parking a trailer as a novice is rough as there are rarely 2 spots open (at least not when I am dropping off).

ASHLEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary S. 
Clasificación:
3.0

Make sure the ball is tightened down, the attendant failed to tighten the ball and triailer came loose and jumped off the hitch! luckily we were still in town and not on interstate.

gary L. 
Clasificación:
5.0

Very friendly and helpful, easy to get to location and open early on Saturdays. Extremely happy with my experience!

Jason S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor M. S. 
Clasificación:
2.0

The gentleman that instructed me on securing my automobile to the auto carrier provided incorrect instructions to me. He said it was not necessary to pull my vehicle all the way to the front of the auto carrier. He said it was not necessary to butt my front tires up against the front ramp. This turned out to be drastically wrong. After going a few miles, after the car bouncing around, the straps around the tires came loose. Better training of on-site personnel is needed by U-Haul.

joseph T. 
Clasificación:
4.0

El cliente no dejó un comentario.

kori B. 
Clasificación:
3.0

When we picked up the cargo trailer, the left side lights did not work. The trailer needed to be taken to another U-Haul location where it was repaired. This created about a two-hour delay for us loading for long distance move.

Jean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karianne M. 
Clasificación:
5.0

Nothing. The guys at Cardinal Auto were awesome!

TONY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy G. 
Clasificación:
5.0

Nothing great customer service!!!!

Alan B. 
Clasificación:
4.0

Make sure that information given to customers in TRUE and THE SAME through all locations. Provide managers and customer service representatives with training on being courteous, professional and appropriate! This experience (from the Indianapolis end) was horrible and U-Haul has lost my business as well as that of any family and friends who ask my opinion!

jody P. 
Clasificación:
5.0

very clean and new truck! perhaps supply furniture mats

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna B. 
Clasificación:
3.0

There was a problem with his computer connecting to the Uhaul site to check in so it took awhile to get the truck. He was very nice however and the truck was in great condition!

Helen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa E. 
Clasificación:
5.0

Perfect from beginning to finish

Justin S. 
Clasificación:
5.0

Mike was great and had great customer service!

Natasha G. 
Clasificación:
3.0

El cliente no dejó un comentario.

BEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Norman M. 
Clasificación:
4.0

Have the next size smaller truck have a ramp.

VINCENT L. 
Clasificación:
3.0

One of the rings to use has a tie down was missing inside of the trailer

KYLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN A. 
Clasificación:
5.0

Mike was great and very helpful. I would definitely rent from this location again.

JON T. 
Clasificación:
3.0

Initially tried to rent 5x8 trailer at mid rivers uhaul store but none available. Store rep went out of his way to find alternate nearby location with one available. Nice job! Cardinal auto location was just ok. Counter rep struggled to complete paperwork on computer taking nearly 20 mins. Once complete he did help get it hooked up in short order and experienced no problems with trailer. Slider door could have used lubrication on rollers. Very squeaky and stuck a bit but was clean

Craig A. 
Clasificación:
4.0

The location was a bit out-of-the-way.

George A. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW G. 
Clasificación:
5.0

Mike provided great customer service!!!!!

ALAN B. 
Clasificación:
5.0

Mike, the owner, was friendly and answered any questions I had

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

matt K. 
Clasificación:
4.0

El cliente no dejó un comentario.

VIRGINIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANGELA M. 
Clasificación:
5.0

Not only was the truck very clean the over all appearance of the business was very clean and professional. Gracias

DONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba