Comentarios de los clientes para Cardinal Automotive & Tire

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Cardinal Automotive & Tire

Clasificación general:

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James T.
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I turned the truck in that same day it was due through the site and your site charged me $60 even though I returned it on the correct day. Which I have all the pictures showing that it was returned on the correct day with the correct time and locations on the pictures.

Tricia D.
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El cliente no dejó un comentario.

James W.
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El cliente no dejó un comentario.

angelita V.
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El cliente no dejó un comentario.

Sheila M.
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El cliente no dejó un comentario.

DENNIS B.
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El cliente no dejó un comentario.

Megan W.
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El cliente no dejó un comentario.

Toni T.
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El cliente no dejó un comentario.

Donald S.
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El cliente no dejó un comentario.

Adam B.
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outstanding customer service.

randy B.
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El cliente no dejó un comentario.

Sheila D.
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Service was VERY slow. They weren't busy but the guy barely acknowledged that I was there and spent 5 or so minutes wrapping up other stuff before getting around to me. No customers in the office, so I would've appreciated if he'd at least let me know it would be a few minutes before he could help.

Jared B.
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El cliente no dejó un comentario.

Evelyn J.
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The personnel were helpful nice and made sure everything was done properly. This was an easy experience

ray N.
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El cliente no dejó un comentario.

Kathryn L.
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El cliente no dejó un comentario.

jill L.
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El cliente no dejó un comentario.

Kori S.
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El cliente no dejó un comentario.

brian C.
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El cliente no dejó un comentario.

DONALD R.
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I've used this location twice and both times I've had excellent service.

Nick N.
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El cliente no dejó un comentario.

Jesse L.
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Tight space for 20' truck with trailer

michael C.
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El cliente no dejó un comentario.

GREG B.
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El cliente no dejó un comentario.

Michael P.
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El cliente no dejó un comentario.

brian C.
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El cliente no dejó un comentario.

MATT P.
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Awesome service!!!

SUMMER J.
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El cliente no dejó un comentario.

Larry M.
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El cliente no dejó un comentario.

MATT P.
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Great customer service at this location. They took the time to make sure everything was safe and secure before I drove off!!

Roger W.
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El cliente no dejó un comentario.

Garry M.
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We got online to reserve a box trailer. All the info was properly inserted and locations were shown where to pick up this particular trailer. The location was close by which was great. We had the trailer reserved. We called the day before to make sure we had the correct hitch receiver. At that time the facility told us that they did not have it and we had to go to a different location. This location was farther away. We went there and all of the online information was not in the system. Or maybe the guy couldn't find it. Either way more time was spent trying to find the information and finally re-applying our information. Just a good deal of frustration after we tried to have this process smoothly.

MATT P.
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This location is phenomenal. The staff goes above and beyond to make sure rentals are a stress free experience!! I highly recommend.

Brandon S.
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El cliente no dejó un comentario.

Britton F.
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El cliente no dejó un comentario.

Gary W.
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Would have rather picked up at a uhaul store auto repair shop interuptions

GREG B.
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El cliente no dejó un comentario.

Kelly C.
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El cliente no dejó un comentario.

Penny Y.
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El cliente no dejó un comentario.

ASHLEY S.
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Always use this location for drop off when renting with U-Haul - but have never been when the location is open. If you are not parking a trailer the parking lot is great...parking a trailer as a novice is rough as there are rarely 2 spots open (at least not when I am dropping off).

Barry K.
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El cliente no dejó un comentario.

Gary S.
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El cliente no dejó un comentario.

gary L.
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Make sure the ball is tightened down, the attendant failed to tighten the ball and triailer came loose and jumped off the hitch! luckily we were still in town and not on interstate.

Jason S.
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Very friendly and helpful, easy to get to location and open early on Saturdays. Extremely happy with my experience!

Victor M. S.
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El cliente no dejó un comentario.

joseph T.
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The gentleman that instructed me on securing my automobile to the auto carrier provided incorrect instructions to me. He said it was not necessary to pull my vehicle all the way to the front of the auto carrier. He said it was not necessary to butt my front tires up against the front ramp. This turned out to be drastically wrong. After going a few miles, after the car bouncing around, the straps around the tires came loose. Better training of on-site personnel is needed by U-Haul.

kori B.
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El cliente no dejó un comentario.

Jean B.
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When we picked up the cargo trailer, the left side lights did not work. The trailer needed to be taken to another U-Haul location where it was repaired. This created about a two-hour delay for us loading for long distance move.

Karianne M.
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El cliente no dejó un comentario.

TONY F.
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Nothing. The guys at Cardinal Auto were awesome!

Frank Q.
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El cliente no dejó un comentario.

timothy G.
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El cliente no dejó un comentario.

Alan B.
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Nothing great customer service!!!!

jody P.
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Make sure that information given to customers in TRUE and THE SAME through all locations. Provide managers and customer service representatives with training on being courteous, professional and appropriate! This experience (from the Indianapolis end) was horrible and U-Haul has lost my business as well as that of any family and friends who ask my opinion!

JOHN B.
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very clean and new truck! perhaps supply furniture mats

Deanna B.
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El cliente no dejó un comentario.

Helen B.
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There was a problem with his computer connecting to the Uhaul site to check in so it took awhile to get the truck. He was very nice however and the truck was in great condition!

Theresa E.
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El cliente no dejó un comentario.

Justin S.
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Perfect from beginning to finish

Natasha G.
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Mike was great and had great customer service!

BEN D.
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El cliente no dejó un comentario.

Christopher J.
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El cliente no dejó un comentario.

Norman M.
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El cliente no dejó un comentario.

VINCENT L.
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Have the next size smaller truck have a ramp.

KYLE M.
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One of the rings to use has a tie down was missing inside of the trailer

KATHLEEN A.
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El cliente no dejó un comentario.

JON T.
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Mike was great and very helpful. I would definitely rent from this location again.

Craig A.
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Initially tried to rent 5x8 trailer at mid rivers uhaul store but none available. Store rep went out of his way to find alternate nearby location with one available. Nice job! Cardinal auto location was just ok. Counter rep struggled to complete paperwork on computer taking nearly 20 mins. Once complete he did help get it hooked up in short order and experienced no problems with trailer. Slider door could have used lubrication on rollers. Very squeaky and stuck a bit but was clean

George A.
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The location was a bit out-of-the-way.

THOMAS A.
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El cliente no dejó un comentario.

GARY W.
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El cliente no dejó un comentario.

WILLIAM V.
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El cliente no dejó un comentario.

MATTHEW G.
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El cliente no dejó un comentario.

ALAN B.
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Mike provided great customer service!!!!!

Richard M.
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Mike, the owner, was friendly and answered any questions I had

matt K.
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El cliente no dejó un comentario.

VIRGINIA M.
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El cliente no dejó un comentario.

JOEL P.
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El cliente no dejó un comentario.

ANGELA M.
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El cliente no dejó un comentario.

DONALD R.
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Not only was the truck very clean the over all appearance of the business was very clean and professional. Thanks

Jennifer R.
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El cliente no dejó un comentario.

TRENT O.
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My only suggestion is placing the trailers where it is easy to pick up and then exit the parking lot...with a large truck I had to go to middle of the lot and go back and forth until I was turned around and could exit. Other than that our service was great!

RICK B.
Clasificación:

El cliente no dejó un comentario.

clay R.
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This is a yes but.... Because it is also an automotive service center, they seemed pretty busy with other services they offer and took a while to get to me both on pick up and drop off. The person I dealt with was very helpful and courteous, but the service was slow.

CHRIS N.
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El cliente no dejó un comentario.

John D.
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Excellent service. I have rented from them in the past and will in the future. They are always friendly and helpful. Highly recommended.

ROWDY M.
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Quick service and friendly

Lisa E.
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Truck was ready for us, Mike was helpful and knew what he was doing, easy return process.

Romona S.
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Very pleasant experience. Everything was explained in detail.

REBECCA S.
Clasificación:

It would be much better if when you reserved a truck it was actually available and customers were not jerked around forced to go to one store 20 miles out of the way where they send you to another destination before you finally get your truck hours later!!!

TAMMY A.
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El cliente no dejó un comentario.

John D.
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This location provided excellent service. Thank you.

FREDERICK H.
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El cliente no dejó un comentario.

WALTER D.
Clasificación:

NO ASSISTANCE WITH TRAILER LIGHTING ISSUE OTHER THAN REFERRAL TO U-HAUL LOCATION ON HIWAY K. INORDINATE AMOUNT OF TIME SPENT TO CHECK OUT AFTER EVERYTHING HAD BEEN ENTERED ON LINE.

KIM G.
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Nothing, I really appreciated Mike working with me and staying open a little late so I could get insurance on our trip.

GREGORY C.
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El cliente no dejó un comentario.

DIANA S.
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Whene we returned the U-Haul it was July 4 and the business was closed. We dropped the key in the door. very convienent

Glenn S.
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El cliente no dejó un comentario.

JENNIFER P.
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El cliente no dejó un comentario.

Hadley N.
Clasificación:

Week end service

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