Comentarios del cliente para Cardens Gift Cottage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cardens Gift Cottage

Grado total:

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Gloristine S. en

Grado:

It would be nice to have the refund deposit given back to the customer upon drop off instead of it being mailed to the customer. I dropped off Monday morning, I'm still waiting for the deposit refund to be mailed.

Gerlene M. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

Wonderful experience with well qualified and experienced, professional personnel ....

richard B. en

Grado:

They messed up the save on the order. The truck was rented for two days, but they showed it as being turned in at one pm on the first day! While I love this couple dearly, there is always some little detail that is wrong, and it is always someone else’s fault.

Rita W. en

Grado:

Inside wasn’t clean. Love the owner good people.

Bianca M. en

Grado:

El cliente no dejó un comentario.

James P. en

Grado:

Trucks needs to be better serviced, it had a really bad exhaust leak and truck was very dirty inside the cab. The box part of truck in good shape.

Jerry S. en

Grado:

Let customers know that if they are returning after hours they need to be at the location drop off so you will recognize that we are there. We were not aware and had to drive back to the drop off location to continue the return thus making it appear we were not back on time. Thank you for not charging us the extra day after we explained what happened.

Amos M. en

Grado:

tie down straps need to be not cranked down so tight that it took about 15 minutes just to feee them

Anna W. en

Grado:

This location is 24-hr drop off, but there was no clear place to drop the key. There are lockboxes with Uhaul stickers on them, but they require codes to open (e.g., if someone was picking up a key, not dropping one off). We ended up just dropping the key through the mail slot in the front door.

Paula J. en

Grado:

It was awesome. the truck was ideal for what I had to do. Thank you

David G. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Randall E. en

Grado:

I returned the car hauler to the location where I rented it and they sent me to another location because "they didn't have room for it anymore." When I took it to the other location, it was like watching a pissing contest between the 2 locations. Both locations swore they didn't have any room to store it. They refused to call each other and try to work something out. I wound up being pulled into the middle of their disagreement and ended up going back to the original location of rental. It seemed they were going to prove each one was right and and the other agent was wrong. I was the victim, not the customer. Very disappointed that I wasn't offered some kind of severance, i.e., discount for next rental or current rental. I was a pawn in their childish game of I'm right and your wrong. I felt like a real idiot being tossed around like an unwanted pile of s*#t.

Marianne T. en

Grado:

Not a thing. This location and the owners are the perfect face to represent U-Haul. Thanks for the pleasant experience.

William G. en

Grado:

FRIENDLY, PROFESSIONAL FAST SERVICE and a pleasure to do business with...

Brittany R. en

Grado:

Drop box needs to be located easier

Audrie C. en

Grado:

Could not get in touch with them when I needed help with drop off at the number provided to call for help.

Haley D. en

Grado:

El cliente no dejó un comentario.

Franklin B. en

Grado:

Check to make sure all rear tires are inflated.

Barry E. en

Grado:

El cliente no dejó un comentario.

Brenda A. en

Grado:

El cliente no dejó un comentario.

LAMONA C. en

Grado:

El cliente no dejó un comentario.

Deborah H. en

Grado:

El cliente no dejó un comentario.

DUSTIN D. en

Grado:

Have a more clear key drop-off location.

John B. en

Grado:

The wheels were very rusty and the tires were showing signs of dry rot. I was queasy about hauling my Harley 800 miles in it.

richard W. en

Grado:

El cliente no dejó un comentario.

Melissa J. en

Grado:

El cliente no dejó un comentario.

Roger V. en

Grado:

No problems

TERRY B. en

Grado:

El cliente no dejó un comentario.

Matt W. en

Grado:

The only problem I had was trying to use the online and phone reservation process. There was a location with the equipment I needed much closer to me and it was available. I know the owner of the location and it didn't move and is still there now. Instead of uhaul keeping proper records and up to date inventory I had to drive fifty miles out of my way.

Nathaniel M. en

Grado:

El cliente no dejó un comentario.