Comentarios de los clientes para Caraco Storage Solutions

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Caraco Storage Solutions

Clasificación general:

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Patricia D.
Clasificación:

Online app not working to check out, was an hour late (30 minutes) of that trying to get online app to work and was charged for a 2nd day rental. There was nobody waiting for the truck so I feel they could have been a little more lenient, wont use this location again. Cheap truck rental turned into $140.

Mark F.
Clasificación:

Place was closed, called left message as there was a location mix up, Left message for someone to call me back to confirm, no call back.... As well your princes location rep was total rude!

ANDREWF R.
Clasificación:

nothing. great location to get a rental

BRUCE D.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Antonio D.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

todd P.
Clasificación:

El cliente no dejó un comentario.

Cathy B.
Clasificación:

El cliente no dejó un comentario.

Jim R.
Clasificación:

El cliente no dejó un comentario.

Eric P.
Clasificación:

El cliente no dejó un comentario.

Sarah S.
Clasificación:

El cliente no dejó un comentario.

ALEXISLYNNE C.
Clasificación:

This is a small drop off location and I was surprised by how clean and inviting the location is. Staff were friendly, quick and effective. All around positive experience

michaell R.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Kendra R.
Clasificación:

The man who works here needs a lesson on customer service this is not the first time ive received terrible service from this location not to mention the truck was not cleaned before rental and the previous customers had used it to haul there marijuana crop which made all are items stink of this shit! Never again and i mean never

Lisa and Paul M.
Clasificación:

I was unable to get a cargo van at my local uhaul so I had to rent one 75 km away (round trip that means I drove 300 km (150 km each trip to and from the rental location) and 4 hours to pick up and return the van. On top of that I had to pay mileage on the van for the 150 km I drove it to and from the location. However, when I picked it up the rental agent said "don't worry, uhaul will reduce the mileage rate significantly once you go over a certain number of kms, so it won't be that bad." What they didn't tell me was that the way they reduce the mileage rate is by increasing the rental rate - so my rental fee went from $119 for 6 days to $299 for 7 days (which included 999 kms). They also didn't tell me that I was being bumped to a weekly rate, so that for the same cost I could have kept the van for an extra day and driven another 600+ kms - had I known that I was paying for an extra day and all of those km I would have kept it and done every errand I could think of with it! Overall I am deeply disappointed in the service from Uhaul - I rented online, well in advance - they should have just shipped a van into my local office it would have saved me around $200. Or - if they can't provide the vehicle you reserve in the location where you reserve it they should provide a mileage credit to get you to and from the closest location!

Bill B.
Clasificación:

El cliente no dejó un comentario.

steve L.
Clasificación:

El cliente no dejó un comentario.

ARTHURE A.
Clasificación:

Very friendly and helpful. Easy to get to and from.

Dave B.
Clasificación:

Ron was fantastic great guy, however our truck had not been cleaned the cab was filthy with coffee spill on the floor and in the driver door, there were cookie bits on the floor and the various compartments had bits of chips in them. My daughter and I cleaned the cab when we got it home and my son swept it out after we fueled up.

Chrystal W.
Clasificación:

El cliente no dejó un comentario.

anthony C.
Clasificación:

All good

jobin J.
Clasificación:

El cliente no dejó un comentario.

Bill B.
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El cliente no dejó un comentario.

Scott S.
Clasificación:

Exactly what I needed and the service was great.

Marc S.
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I was notified that my chosen location had changed and as it turned out the new location was even closer however I am new to Kingston and had no idea where the new location was. I was prepared for the other location!

Luke G.
Clasificación:

Friendly staff but not happy with uhauls service

Bill B.
Clasificación:

El cliente no dejó un comentario.

Lorri L.
Clasificación:

El cliente no dejó un comentario.

cameron J.
Clasificación:

Location and pick up time were change with no notification. Wasn't helped outside of the office and was over charged when returned early

tom A.
Clasificación:

The customer service representative was friendly and helpful. A really nice guy.

john S.
Clasificación:

Maybe better advertising. I didn't know this was a u haul dealer until I googled it.

Jennifer F.
Clasificación:

El cliente no dejó un comentario.

Petra M.
Clasificación:

El cliente no dejó un comentario.

Steven S.
Clasificación:

El cliente no dejó un comentario.

Stacie C.
Clasificación:

The customer service gentleman was awesome! Great sense of humour and very nice and helpful. Much appreciated as I was nervous driving that truck

Richard R.
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El cliente no dejó un comentario.

gloria K.
Clasificación:

El cliente no dejó un comentario.

nathan R.
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El cliente no dejó un comentario.

karen S.
Clasificación:

El cliente no dejó un comentario.

CARLOS C.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Conrad T.
Clasificación:

Drop-off was after hours so there was no interaction with staff; online check out was used. Lots of ample parking so drop off was easy and convenient that way.

DAVE M.
Clasificación:

El cliente no dejó un comentario.

Blair K.
Clasificación:

El cliente no dejó un comentario.

Rod A.
Clasificación:

El cliente no dejó un comentario.

Valerie K.
Clasificación:

I would never ever recommend anyone to use U-Haul. The final drop off location was excellent but we had significant and unacceptable issues with the pick up. We also were extremely disappointed in the customer service over the phone, lack of email communication and overall Dysfunction with the scheduling system. I Will never rent from U-Haul again

Karl W.
Clasificación:

El cliente no dejó un comentario.

solainge P.
Clasificación:

Nothing. Thank you very much

Bill B.
Clasificación:

El cliente no dejó un comentario.

Cadence H.
Clasificación:

The truck was pretty dirty and the breaks squealed. There was a system crash that prevented me from picking up my truck on time, and I ended up waiting in the parking lot of the UHAUL lot for an hour and a half waiting for customer service to help. Once they finally began helping me, the customer service representative was unapologetic and did not acknowledge the severe inconvenience this delay caused me on an already stressful moving day. They continued to cite the nation wide system crash, but did not acknowledge that it was still a company issue to resolve, not mine. They extended my reservation by an hour and a half which was great, but regardless, it didn't make up for the complete waste of time. Overall, I was extremely dissatisfied with the service that I received.

Ashleigh K.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

Nothing! I was very happy - prompt courteous service - good vehicle - great price. What more could I want?

Mauricio B.
Clasificación:

El cliente no dejó un comentario.

Elliott M.
Clasificación:

Customer service was excellent; provided all information and offered to assist with reserving the vehicle.

Bill B.
Clasificación:

El cliente no dejó un comentario.

B. D. ROY E.
Clasificación:

Drove vehicle total of 9 miles out 7 litres fuel in and still charged for fuel on return 13 buck so truck allegedly took 2.00 a mile in fuel next time it will be enterprise

ERIC T.
Clasificación:

El cliente no dejó un comentario.

Ryan M.
Clasificación:

El cliente no dejó un comentario.

JUSTIN R.
Clasificación:

Yes I have dropped off 4 times at this location and 2 times while staff is on site and both times staff was great.

Stephen D.
Clasificación:

El cliente no dejó un comentario.

Shannon M.
Clasificación:

El cliente no dejó un comentario.

ADAML F.
Clasificación:

El cliente no dejó un comentario.

sheri K.
Clasificación:

El cliente no dejó un comentario.

Bob F.
Clasificación:

I had a bad experience with one of the 2 customer service representatives.

DANIEL P.
Clasificación:

El cliente no dejó un comentario.

Allyn C.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Dave S.
Clasificación:

El cliente no dejó un comentario.

Eva M.
Clasificación:

Thank you!

RIcardo L.
Clasificación:

El cliente no dejó un comentario.

Douglas Y.
Clasificación:

El cliente no dejó un comentario.

Richard P.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

CRAIG O.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

Ron S.
Clasificación:

Nothing. Caraco is the best, fastest, friendliest uhaul agency EVER and that's why I prefer them!

Bill B.
Clasificación:

El cliente no dejó un comentario.

Patricia R.
Clasificación:

Great Service

PATRICIAJUNE R.
Clasificación:

Great service

Bill B.
Clasificación:

El cliente no dejó un comentario.

François R.
Clasificación:

Direction maybe to the parking with other U-Haul trucks as I had a hard time finding them

Scott W.
Clasificación:

El cliente no dejó un comentario.

Wendy D.
Clasificación:

El cliente no dejó un comentario.

Jonathan G.
Clasificación:

None

robert T.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

kelly L.
Clasificación:

El cliente no dejó un comentario.

Duane G.
Clasificación:

super helpful and friendly. not a single hassle with anything. even with covid precautions it was easy. and the rates were completely reasonable will definitely use again.

CLIFFORD R.
Clasificación:

El cliente no dejó un comentario.

Jonathan P.
Clasificación:

Wasn't clear where the key drop off was, or where I should park the truck.

Bill B.
Clasificación:

El cliente no dejó un comentario.

BENJAMIN G.
Clasificación:

El cliente no dejó un comentario.

Brian W.
Clasificación:

El cliente no dejó un comentario.

Lisa M.
Clasificación:

El cliente no dejó un comentario.

Bill B.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

Steve, the Regional manager, serviced us at this location. He was prompt and efficient with getting us safely hooked up. He ensured the cleanliness and safety of the trailer and proceeded to change a bald tire. He gave us helpful information about the drop off process. Steve was friendly and respected social distancing. Yes we would recommend this location.

Matthew I.
Clasificación:

Keep your vehicles properly maintained. Also, provide better customer service overall.

No se han enviado comentarios para esta ubicación.

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