The truck was missing the drivers side sun visor. The truck was pretty old with crank windows and just a radio. No way to connect you phoneaOn the bright side the a/c worked excelently.
Donna Webster
Customer Reviews for CarValue
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Entire experience was terrible, I will never use uhaul again
Chelsea ValentinHad the 10 foot truck I needed.
Phillip BishopThe vehicle had the engine service light on and there wasn’t any AC on a 95 degree day
J Stephen GibsonTruck I had had the service engine light on, shook so bad you couldn’t even enjoy a drink.
JIM TONEYThese people are really really great
Wilbur Grafthis location was great. the previous one I went to was horrible. I can't say enough negative about the boy who was there "working".
heather truexMy original pick up location for reservation #73025741 at U-Haul 10404 Seminole Blvd. did not inform me of changes at or before expected time by text or phone as requested. I was emailed at 6:49pm on Sat evening. The truck I chose a 9' cargo van was not available and I was expected to accept a 15' truck moving truck instead of the small cargo van I needed. Unprofessional desk clerks at the Seminole Blvd location. When I arrived at 12:00 I was told my reservation had been cancelled. Then the clerks got mean and defensive and tried to avoid blame for not having notified me properly and not having the truck I expected. Rude and mouthy counter persons. My plans were severely impacted by the fiasco on Sunday trying to pick up the reserved truck. I will never spend any money with U-Haul again. It is a bad company that has no respect for their customers. U-Haul cannot provide the customer with the equipment they choose and U-Haul expects the customer to settle for what they have.
John Steen