Comentarios del cliente para Car Tech & Lube

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Car Tech & Lube

Grado total:

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Shahid S. en

Grado:

El cliente no dejó un comentario.

Casandra B. en

Grado:

Not change the dropoff location after I've chosen one and it's been approved, then change tio again after I was already on the way to the second location only to have to reroute to the third location. VERY FRUSTRATING

Melanie E. en

Grado:

I was called by staff that was extremely rude and was cursing at my husband because her lot was full and she did not want us to return the truck to her lot. We did not want to be charged the extra miles for driving to another facility so she let my husband know just how angry she was. Will not recommend this facility because of that. Moving is stressful, it doesn’t need to be more stressful returning a truck we paid plenty of money for. On top of that, the majority of our boxes were soaked somehow on the drive due to rain. The truck was closed and should not have allowed water to come into it. Very disappointed will probably not rent from uhaul again.

Christopher H. en

Grado:

El cliente no dejó un comentario.

Ross W. en

Grado:

As a “Neighborhood” Location, the Rental Procedure went very smoothly and efficiently. “Hilda”, (the Agent, possibly Owner), was very pleasant and provided a full explanation of the Rental Contract and Return Policy. The physical building is an older garage with some overgrown landscaping, but the rental fit my needs.

Kevin A. en

Grado:

Ask customer before moving their pickup location. Had wanted to pickup at another location, this one was given to me with no warning much to the embarrassment and frustration of my original pickup location.

Michael W. en

Grado:

El cliente no dejó un comentario.

WILLIAM F. en

Grado:

El cliente no dejó un comentario.

patrick A. en

Grado:

Excellent service. Very friendly and helpful

Donna M. en

Grado:

El cliente no dejó un comentario.

Andrea J. en

Grado:

El cliente no dejó un comentario.

patrick A. en

Grado:

Very friendly. Very helpful. They made the process easy and quick. Would definitely recommend.

Ricardo F. en

Grado:

El cliente no dejó un comentario.

william Y. en

Grado:

I attempted to book the return at a location closer to my house. When I spoke with a representative, they informed they could not change the location for return and I would have to drop the u-haul back off where I picked it up. This cost me time and money. Not happy about the experience and I’ll be taking my business elsewhere.

ronand H. en

Grado:

Absolutely nothing at this location. The customer service was great and refreshing.

Kimberley M P. en

Grado:

El cliente no dejó un comentario.

Scott M. en

Grado:

There was separation from the physical location and the place where all the U-Haul vehicles and trailers were located. While easy enough to figure out, there were no signs indicting the U-Haul space belonged to the Car Tech.

Larry C. en

Grado:

El cliente no dejó un comentario.

Paula F. en

Grado:

Good customer service

eileen S. en

Grado:

The people there were soo friendly and helpful! Moving is always stressful, but they made it so much easier! Thanks for the great job you are doing there.

den O. en

Grado:

El cliente no dejó un comentario.

James H. en

Grado:

emploee could not figure out prepayment process and made me wait 45 minutes before getting to leave with trailer

robert A. en

Grado:

Excellent customer service and knowledge. Good location.

James H. en

Grado:

Everything about rental was good.

William U. en

Grado:

El cliente no dejó un comentario.

Michael G. en

Grado:

El cliente no dejó un comentario.

DENNIS W. en

Grado:

Great customer service and very friendly.

Stephen M. en

Grado:

Share the information entered online with dealers. Train additional employees how to complete U-Haul transactions to reduce customer wait time.

Bill A. en

Grado:

Very efficient and great experience with the entire process.

william H. en

Grado:

El cliente no dejó un comentario.