Customer Reviews for Car Talks Texas
(U-Haul Neighborhood Dealer)

55 comentarios

5244 Elm St   Houston, TX 77081

(713) 568-3114

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(713) 568-3114

5244 Elm St
Houston, TX 77081

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 4 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Olivia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mostafa Waleed G. 
Clasificación:
5.0

Friendly service. Thank you so much.

funda G. 
Clasificación:
4.0

El cliente no dejó un comentario.

XAVIER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Faven M. 
Clasificación:
1.0

Made reservations for a rental truck they were late to open,they forgot to give me my dolly had to go back waste of time wasted gas. The man said the fuel tank was at a quarter of a tank I took a picture before we left the u haul place, and it showed slightly less brought it back to about the same amount of fuel. they charged me $72 for four gallons of gas and wasn't there to begin with. I didn't get to check the truck before signing the agreement. A

Victor T. 
Clasificación:
5.0

The staff was super nice and understanding. I'm very glad I used them and will recommend to everyone.

Chante H. 
Clasificación:
5.0

They are very friendly and helpful!

PAGE P. 
Clasificación:
5.0

best uhaul place ever

curt B. 
Clasificación:
3.0

The truck was extremely dirty both inside and out, and the low gas light was on when I received the unit. In addition, the appliance dolly that I rented was not with the unit. This caused me to spend 1/3 of my time I had reserved the unit for on the phone with UHaul and traveling to other UHaul locations to pick up the additional equipment that was not in the truck.

Timothy T. 
Clasificación:
5.0

Friendly, good service.

Christopher R. 
Clasificación:
3.0

Dirty truck

Remus G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin A. 
Clasificación:
4.0

I booked online for 9:00. I drove off at 9:40. There was some issue with getting the keys to the truck before the staff had arrived in full. Overall really nice people, and the truck was fine. I will rent from them again. I just need to build in a little extra time for pickup. Return was super. Fast and friendly. Good experience overall.

Amir A. 
Clasificación:
3.0

This time there was a new person that did not want me to take the truck assigned by the app. I have to wait 35 minutes for the Manager in place to come. Then I was able to get the truck. That is the reason for the average score otherwise all will be excellent.

Jose A. 
Clasificación:
1.0

Make sure that they can access the key easily. It takes 45 minutes for me to get the key since I had to open three boxes !

Seyyed Mahmood G. 
Clasificación:
5.0

Very friendly and quick service.

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
5.0

This location it's the best ever I did rent U-Haul equipment, the lady is super friendly and professional, thank you.

Marcelo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Utpal M. 
Clasificación:
5.0

THE OWNER MARCELLE WAS VERY NICE. I WILL DEFINITELY RECOMMEND FRIENDS TO HER FOR U HAUL RENTALS.

COLAN DAVID W. 
Clasificación:
5.0

Already perfect

Hubert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

The woman who helped me at pickup (can't remember her name) was excellent!

RICHARD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK H. 
Clasificación:
1.0

Something was wrong with the truck the thing that we put our car on back lights didn't work they put the wrong location on the paper we said Houston and they put Dallas so we got charged extra money for their mistake

CARL W. 
Clasificación:
5.0

This is the second time I've used this location and will do so again when needed.

Hubert J. 
Clasificación:
5.0

Accessible location. Professional and friendly staff. Quick service. Fair prices.

CARLOS S. 
Clasificación:
5.0

Car Talks was the 2nd location. Our first choice where we had the reservation, Pronto, did not have our truck and the clerk was rude and not helpful in solving the problem.

JEFFERY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARSHA W. 
Clasificación:
5.0

Easy access and great people if you ever need to deal with them

Jose A. 
Clasificación:
5.0

Always great service!

Michael C. 
Clasificación:
5.0

Увеличить время работы офиса. Я боялся опоздать к закрытию и не знал, куда деть ключ от машины, если я приеду позже.

DENIS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

Easy check in and easy check out. Very convenient!!

Jose A. 
Clasificación:
5.0

I think your online checkout should allow submission of work ID photo or website showing our employment as a verification, or utility bill for those of us whose work phone number has long wait times or are not open weekends.

Melanie M. 
Clasificación:
3.0

The truck seat adjustment did not work. The seat was locked so far back tha I struggled to reach the pedals.

KRIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAVEN MULUGETA M. 
Clasificación:
2.0

Very bad service over the phone The truck was not the one I ordered

ELODIE M L. 
Clasificación:
5.0

Fantastic customer service. Will use again and again.

MICHAEL C. 
Clasificación:
5.0

5 Stars! 10 out of 10! Definitely recommend! Easy pick up and drop off.

Ana R. 
Clasificación:
4.0

The experience was quick and easy. Great customer service.

LAKISHA H. 
Clasificación:
1.0

Make sure the keys are in the PROPER PLACE & stop double charging me !

CAMERON C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Asha L. 
Clasificación:
1.0

The WORST system of checking in ever. A huge waste of time; time that counted against our rental time even though it was your methods that delayed us

Michael H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ofir C. 
Clasificación:
5.0

Very good people and great service. I would come back to this specific location only for the ladies who accommodated me.

Faria D. 
Clasificación:
5.0

The location was great but the online check-in experience was somewhat of a bear it took 20 minutes just to fill everything out - and i already have an account (previous customer) - and on top of that you needed more verification for some reason.....while the check in took forever the location was great and the people there :)

Emanoyhl K. 
Clasificación:
5.0

The mobile check-in was a little cumbersome to do at the site. Maybe allow some of the info to be submitted ahead of time (driver license, etc).

Alexander Y. 
Clasificación:
5.0

I don't remember her name but the girl that helped me out was awesome was a pleasure to do business with you and I will send friends

ANTONIO G. 
Clasificación:
1.0

Charged me to much for the rental

Earldrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nana-yaw B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
4.0

Even if the office was closed the process to get the truck I needed was very simple, easy, quick and perfect location!

MARIA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley N. 
No se han enviado comentarios para esta ubicación.

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