Comentarios del cliente para Car Pros TN

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Car Pros TN

Grado total:

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amy g. en

Grado:

The gentlemen that helped us with returning the U haul were very helpful and friendly. Everything went as planned!

Tom M. en

Grado:

The equipment was very clean, but it looked to be in rough shape. The side panels were delaminating and had long cracks in the sides, the fender was dented. It was also showing its age. The wiring looked brand new. The trailer itself worked just fine. The pickup location is average, but the staff there is excellent. They really understand customer service and are extra friendly and helpful. Would love to see this location stock more rental units and really advertise they rent UHaul. (Found this location after a very disappointing interaction with the local UHaul branded center.)

Dwight W. en

Grado:

the 2 guys running this pick up location were very nice, the place itself looked like any garage where cars are worked on

LORNA P. en

Grado:

Very nice personnel. It was a good experience and I would rent from this location again.

Richard F. en

Grado:

I rented a Uhaul truck and drove it a total of 18 miles. Over the course of that I apparently used 5 gallons of gas (as I was later charged for 5 gallon of gas) We received the truck with less than a 1/4 tank and returned it with the same amount. Pretty disappointing and in hindsight would of paid for a mover instead.

Tony E. en

Grado:

First of all they were overbooked. Got there and the owner was still not there. She arrived 5 minutes late and said do I have a reservation? I said yes, but a group had the only 10 foot truck she had. She sent me to another u haul 2 miles down the street. Her husband who was also trying to run a business. I was already late and had to wait while he answered phones and talked to his men to explain the work they had to do. I began to put my information in his computer because I was in a hurry. He did not tell me that my drop off site MIGHT NOT be offering me a free month, like the truck information said. The only thing nice was the truck ran well.

Jonathan T. en

Grado:

El cliente no dejó un comentario.

winfrey s. en

Grado:

El cliente no dejó un comentario.

Cory W. en

Grado:

The owner of this establishment was a local neighborhood mechanic and did a phenomenal job I would highly recommend

daryle w. en

Grado:

El cliente no dejó un comentario.

Nicholas K. en

Grado:

El cliente no dejó un comentario.

Sylvain B. en

Grado:

El cliente no dejó un comentario.

Matthew L. en

Grado:

El cliente no dejó un comentario.

brian w. en

Grado:

El cliente no dejó un comentario.

joe b. en

Grado:

Dropped off after hours so not able to rate some of these questions. Otherwise, drop off was OK.

David B. en

Grado:

The employees at car pro are very helpful and kind. The place itself looks unkept but the employees make it up with their ability to be helpful and courteous.

Daniel C. en

Grado:

El cliente no dejó un comentario.

william c. en

Grado:

El cliente no dejó un comentario.

larry b. en

Grado:

Have equipment in an area ready for EASY pick up.

Forrest S. en

Grado:

Lot was a little crowded due to cars and other items, but the people were great and extremely helpful and friendly. They even helped me troubleshoot the lights (Turned our to be a fuse) and got me on the road. Thanks to the team!

Keith C. en

Grado:

This was the friendliest and best U-Haul experience I’ve ever had over 50 years. The owner the staff were on top of the rental right away and couldn’t of been warmer or friendlier.

Nicholas A. en

Grado:

Car Pros of TN did not open their doors until 20 minutes after my appointed arrival time. They did not have my requested appliance dolly. For this reason they had issues with my order and could not get me out the door until almost 9am and I hired movers who were on the clock. In addition, the truck only had less than 1/8th of a tank causing me to be delayed even further. When returning the truck, they did not do so in a timely manner and when calling Uhaul later in the day to complain, they still had not have the truck shown as returned. I would never use this place again. When I picked up another truck the following day from another location down the road, it to only had 28 miles left in the tank. Uhaul needs to get a handle on this issue. This causes me more money and stress.

Robert B. en

Grado:

El cliente no dejó un comentario.