Customer Reviews for Car Me Now
(Distribuidor de U-Haul del vecindario)

55 comentarios

1701 Crestwood Blvd   Irondale, AL 35210

(205) 588-4722

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(205) 588-4722

1701 Crestwood Blvd
Irondale, AL 35210

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Manuel S. 
Clasificación:
5.0

Dropping the truck off after hours couldn't have been easier.

James U. 
Clasificación:
1.0

It was just a lot full of Uhauls and broken down cars. No one was there at 10am on a Thursday....Called phone number taped to window, but no one answered. Was trying to figure out how to pull my truck and 6x10' trailer in. Did all by myself, horrible service.

Jonathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G. 
Clasificación:
2.0

No one was at this location and the key drop box was broken. Looked like the business was closed

Seth C. 
Clasificación:
5.0

The rental contact person who worked with me was professional and friendly. A+ customer service.

Frank G. 
Clasificación:
5.0

Great person to work with after another location that I reserved that was closer didn't have a truck but he it easy for me after what could have been a frustrating situation I really appreciate all of his efforts to help me out

Winfred T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Colin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan M. 
Clasificación:
5.0

The guy that runs the show, was Amazing ❤️

Tara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavetta H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOANG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATSY B. 
Clasificación:
2.0

No drop box for keys! Luckily the owner showed up but if he hadn't there would have been nowhere for me to leave the keys after hours. The owner was extremely helpful when he showed up though. I would recommend the location after a key drop box is installed.

LINDSAY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda A. 
Clasificación:
5.0

The move went very smooth and the people from Uhaul were very professional

Michael M. 
Clasificación:
5.0

Everything was good.

LYNNE K. 
Clasificación:
5.0

Owner/Operator was very accommodating. Holiday weekend house move. Owner was very accessible over the phone. Handled everything even during closed hours.

Steven C. 
Clasificación:
5.0

The customer service at this location was excellent.

Michael R. 
Clasificación:
4.0

The salesperson was awesome! Lokie helped me tremendously. Would recommend him.

Gregory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon D. 
Clasificación:
1.0

The parking lot was crowded with no designated parking spaces. Had to move truck after I checked out for another patron to move their Uhaul truck from parking lot. Drop box was impossible to locate on the building.

Wynne I. 
Clasificación:
1.0

I have a bad back, the operator at this location left for a doctors appointment but left the tow dolly pushed up against the curb where I could not lift it to hook it up to my truck. I had to get on the ground and pull the dolly out about 4 feet away from the curb till I could lift the hitch up to attach to my truck. HURT MY BACK AGAIN DOING THIS!

JOSEPH T. 
Clasificación:
5.0

Nothing you are awesome.

PERCY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYDNIE M. 
Clasificación:
5.0

Aman, the person in charge of the crestwood location, embodies customer dedication. It was a Saturday, and I was looking for a truck to take across the country, picking it up that Saturday or the following Sunday at the very latest. It was a last minute move, and the other U-Haul locations (the one in vestavia) seemed very disinterested in the predicament I was in and wanted to shoo me away. I then went to Penske and had a truck lined up for Monday. But Aman was able to land a truck for me later that Saturday night. This means he didn't stop looking once I left the store. This means U-Haul has a hardworking employee who won't quit and will do whatever it takes to help the customer. He saved U-Haul from losing business to a competitor. I should also mention that he was exceptionally polite and friendly. I don't ordinarily leave reviews, but this man deserves recognition.

MITCHELL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leslie C. 
Clasificación:
3.0

No one at the store. The store has changed names and no address to compare to. I wasn't sure I was at the correct location. I had to call the number 3 times to get someone to answer. In their defense I did return the trailer earlier than I was supposed to but it was still before 4 p.m.

Willis W. 
Clasificación:
5.0

Have better customer service via your 1800 numbers. Ridiculous to have trucks cancelled 5 minutes before pickup and be told “well this is our busiest season”

Scott B. 
Clasificación:
3.0

El cliente no dejó un comentario.

LILE C. 
Clasificación:
1.0

I reserved this truck 3 weeks in advance, my location was chosen and the changed in a day before I was to pick it up. Then my drop off location was 30 miles from where I was when there was multiple location within the city of Troy, AL. I had to drop it off at a location near Ozark.

Neil C. 
Clasificación:
5.0

The truck was so loud I feared getting pulled over the whole time.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray S. 
Clasificación:
5.0

Desconocido

OLIN H. 
Clasificación:
5.0

Service was great. No improvements.

Cardell A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE L. 
Clasificación:
4.0

I wanted a rental from Vestavia. You sent me to Irondale. I wanted 8am. You told me they don't open till 10am. I wanted a 1 way to Cullman AL. You told me my turn in location would be Oneonta AL . . . .40 miles away from my destination. This is very messy - but it all worked out.

JEROLD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan R. 
Clasificación:
4.0

On line reservation was made 3 months in advance. My final location pick-up was made one day prior to need. As a customer, this delay was very unsettling. The business model of multiple franchise locations verses a main dealership pickup is a business model I do not appreciate. The scheduling seems hap-hazard, erratic and unnerving.

Reid A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Everything was great.

Wynton R H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harriet C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
5.0

Great experience, very easy to work with

John M. 
Clasificación:
3.0

I requested smaller rental truck never received a call or email about the upgrade.

connie F. 
Clasificación:
1.0

Couldn't find the key box anywhere??? Wondered the lot for 20 minutes looking everywhere. Left the key on the gas tank.

Jack I. 
Clasificación:
5.0

Clean truck, people were very friendly! Wait time to check the truck out was a little long. Overall, very pleased.

Matt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wakenia P. 
Clasificación:
1.0

The guy in the office told me I could drop the truck off at any location(hence the fuel level). I drove to tow different UHaul places before veing told I would be charged 3 times my rate. Also, when I picked up the truck there was no appliance dolly in the truck. Which made my move longer. Upon returning the truck the guy in the office didn't bother to approach me when I returned, so I left the keys and left the store. So I was never given a receipt and never signed anything.

LATANJALA H. 
No se han enviado comentarios para esta ubicación.

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