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Tyler H
Customer Reviews for Car City of Conway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Camilo FBecause we was over charged
Peggy SDropped off after hours and called in the morning. They had already processed the trailer. Very friendly and efficient.
Dale LOutstanding Staff. Very Polite. Explained everything. Hugs, Thank you. God Bless.
roger sTruck was a little dirty inside but not a big deal. Truck ran great! We returned the truck with more gas then when we picked it up, would be nice to have a small refund for that. The man at the pick up spot was super nice and helpful as well. Thank you.
JASON DStaff are always very helpful and easy to work with when renting a Uhaul.
Shannon GVery friendly and helpful.
Shannon GThey didn't include the dolly that I requested and paid for!!!!
MICHAEL MThere was no one there to accept return of truck. Had to go online to make sure was checked in on time to not get late fee.
rick bWhen I got the link for the return, I don’t think they sent me to the closest location.
charles rThe young lady was pleasant and helpful. I have rentedfrom this location before and will do so again when I need use of a trailer.
ROGER PDid after hours drop off, no people involved, that’s why gave average rating, no problems or complaints
Kevin VWheels are like riding on squares instead.
Susan HKeep up the excellent service!
Eileen WI dropped off after closing, but my experience with them a few weeks ago was amazing. Helpful. Courteous. Clean safe area.
Tammy PNo one to disconnect the trailer. I strained my back removing the equipment.
Steven LDid after hours drop off. Location is on main road, so safe, and convenient to two self storage businesses.
David WTHE GIRL WHO RENTED THE TRAILER TO ME WAS PROFESSIONAL, and very helpful ! the best
tom kSo thankful for such a smooth experience and amazing customer service! PQ in Mephis was so kind and informative and helped make the process so easy and smooth. Excellent customer service and our Myrtle beach pickup was amazing as well! Thank you so much!
Janeen AThe location helped me secure the trailer to my car. Everyone was very friendly and helpful!
Mary BI was very impressed by the office staff. They were very friendly and extremely helpful.
Kevin Mtiffany was most helpful
CHARLES DFriendly people at pick up. Easy to talk to.
Charles KTiffany provided outstanding customer service and was able to transfer my reservation to a much more convenient pick up location for me.
Michael HCustomer Service person was. Chewing or eating when I called twice.
Tom CHelpful staff! Helped remove trailer from hitch!
Karen GI was a 24/7 pickup but could not get my internet to work . They were not open yet but there. They helped me anyways . Had me come in and got me my truck . And I was on road in less than 15 min. There was few things that need adjustment on my reservation and she took care of those too. Great and very friendly UHaul lotcation .
Ruth PQuick and painless. She was standing outside when I pulled up. She advised me to drop the trailer next to the others in back. Drove back up front and she said thanks for using Uhaul, I was all set.
George BAll contact was over the phone and was a pleasant experience.
Karl INothing!
Harold GTiffany was very professional and offered to try and help with the missing mattress covers.
Michael BThe location was fine but the truck was horrible. The whole trip my feet and legs were burning then i come to find out the engine cover was not secured!
Mike HVery friendly, great service.
Mark KKey box was not in the location it was said to be in. I spend too much time trying to find a place to get the tire checked and ended up going over my time.
Carol GWay to expensive
jarrell eEasy pick and drop off area will use again if needed very reasonable rate for one day use.
Chrystal TNa
Deborah GThe gal there was very knowledgeable and friendly and helped me thru the rental process quickly and I was on my way fast. Thank you
scott zGreat staff and easy experience
ARIEL CThey do not unhook trailer for you
Kenneth EI have no complaints the Young lady that waited on me was helpful and was real polite and nice .I would definitely use them again if I need to.
ronnie dMake sure the equipment is clean and all safety features are in place and ready for use. And was relocated from original pick up site.
KENNETH TI can't think of anything staff was very knowledgeable truck was spotless in and out in no time
mike s