Customer Reviews for Car City of Calabash
(Distribuidor de U-Haul del vecindario)

178 comentarios

9146 Ocean Hwy W   Calabash, NC 28467

(910) 579-2505

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(910) 579-2505

9146 Ocean Hwy W
Calabash, NC 28467

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ROBIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd C. 
Clasificación:
5.0

The office was closed, however it was very easy to just drop off, and when they came back into the office on Monday they went ahead and checked in the equipment, so yes I would say the whole process was very smooth. I would use this location again as well.

TinaMarie G. 
Clasificación:
5.0

One of the best U-haul dealers around!

David H. 
Clasificación:
5.0

easy return

Walt G. 
Clasificación:
1.0

They're overcharging me for nothing JUST LIKE THE OTHER U-HAUL STORES and I WANT MY MONEY BACK.

Michael L. 
Clasificación:
1.0

No one was on duty to accept and post that we returned the truck, we put the key in the drop off box, we were later billed for an extra day, we called to question the extra day and also get credit for the extra gas we put in the truck (5/8th more than we started with), totaling approximately $50 with current gas prices. We called twice, the person said they couldn't help and would have the person responsible would call us back, they didn't return our call so we contacted the 800 # for uhaul and they filed a dispute.

william F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
5.0

Business was closed on Saturday. Had no way of getting confirmation that I returned the trailer on a timely manner. Trailer was dropped off Saturday morning with a due date of Monday.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN P. 
Clasificación:
3.0

The ad said open 24/7 but they were closed and had to just leave the trailer in the lot. They did respond quickly and professionally the next morning to let me know they had the trailer.

George S. 
Clasificación:
4.0

El cliente no dejó un comentario.

gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra L. 
Clasificación:
5.0

Both end reps were nice ladies. Thanks for the great service!

Craig L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARAJO ANN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles T. 
Clasificación:
5.0

You shouldn't change my reservation to a different location and not inform me. The lady at Car City was excellent and is the only reason I didn't leave and go rent from your competition

KELLY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
4.0

Make sure there is a drop off location specified to protect against system making that choice for you.

Howard B. 
Clasificación:
4.0

Hard to find drop off box. Not well marked.

Francis C. 
Clasificación:
5.0

Please start putting jacks in the larger trailers. I several hurt my back lifting the empty trailer onto the hitch. It was my fault I was not position right. But a female or smaller guy would have trouble. The smaller trailers no problem. Just a suggestion.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMERSONR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES G. 
Clasificación:
5.0

Convenient location

Randy S. 
Clasificación:
2.0

when you go to the site - it says closes at 7 however, uhall not with this car city came back next day - no one there & number on door not working lady from car city rude - some nice guy helped unhook it for me - very appreciative of his help

Terry W. 
Clasificación:
5.0

Another great experience!

DAVID B. 
Clasificación:
5.0

Convenient location and really nice people

JOHNCARSON K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

The customer service rep that this location was super helpful and we were able to change our reservation based on our needs.

Arianna G. 
Clasificación:
5.0

Some miscommunication issues regarding drop off location from Car City.

Vincent L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ray G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY C. 
Clasificación:
5.0

Location was great but closed. That did not present a problem, just was not expected. Great experience AGAIN. Jim

JAMES M. 
Clasificación:
5.0

Excellent customer service! Thank you!

Jimmy M. 
Clasificación:
5.0

Very helpful and friendly service! Thank you

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack R. 
Clasificación:
5.0

Easy fast drop off.

Carla U. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

Person I talked with was very friendly, knowledgeable and efficient.

Phil W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MASON M. 
Clasificación:
5.0

But they need to have a after hours drop off

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

David L. 
Clasificación:
1.0

Though the internet posted hours said they were open. Not open. I had to communicate through the Car City employees. Ridiculous. I'm pretty sure they failed to get the key out of dropoff box (after telling me on the 13th to put it in there) until the 15th and then charged my Credit card for late return. Mistakenly ? I think not.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Margaret P. 
Clasificación:
5.0

Location entry is locked after hours so check-in process can only be completed during business hours.

Shirley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

fred B. 
Clasificación:
4.0

The wheel alignment on the truck was UNSAFE and dangerous to drive such a large truck loaded with stuff when the gears do not line up and are in the wrong position, like really bad! We complained when we dropped it off because it is UNSAFE for the next person to drive it and would hate for a less skilled driver to have to deal with that. Also there is a problem with the emergence break. This vehicle should NOT LEAVE the lot until fixed. Very disappointed in Uhaul giving us a truck like that.

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

Met outside for return. Very courteous, quick & professional.

Farrell Glenn F. 
Clasificación:
5.0

Very efficient,.... it was my mistake as I received a notice informing me of the pickup location but I went to the location requested. Office personnel resolved issue quickly. No recommendations.

Scott S. 
Clasificación:
5.0

Great customer service. Will definitely use again and happy to send my friends and family to uhaul.

clayton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
1.0

This rental could not have been worse! It took trips to three locations to find what I had reserved. I even called the "Traffic" number and was told the "RV" was at another location and they had reserved it for me. When I got there, they did NOT have any "RV" at all! Finally, I was told to go to a third location where they had six units. Drop off was fast and efficient in Florida.

Jeff D. 
Clasificación:
5.0

Everything was smooth for our rental, staff very pleasant, vehicle clean and in good repair.

Phil W. 
Clasificación:
5.0

Taylor the lady helping me did a great job

Jeffery G. 
Clasificación:
5.0

Very quick and friendly. Used Car City location due to proxiy to our complex.

FARRELL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
4.0

we got everything we wanted.

ALAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
1.0

Scheduled pickup at 8am, no one available until approximately 8:20am. Connecting the closed 6'x12' cargo trailer was a real challenge. The lady and myself struggled to lift the tongue to the hitch ball, the first trailer would not attach to the ball, the second trailer worked correctly.

dan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy W. 
Clasificación:
5.0

Both Sara and Taylor were very pleasant and professional. Reservation, pickup and return of the u-haul trailer went well. Didn't understand why the car salesman ask us to move even tho Tayler was stepping up with her camera to inspect the return of the trailer Wasn't like we were blocking anything and I didn't see anyone there buying a car at the time. But again both Sara and Taylor were very pleasant and I would highly recommend them to anyone.

leonard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

Ordered $10 worth of blankets, which were not put on the truck.

Gail S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOELLE L. 
Clasificación:
5.0

Easy

Linda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent C. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara L. 
Clasificación:
5.0

I don't think it could have been better.

James M. 
Clasificación:
5.0

Lady was very nice and helpful.

jesse P. 
Clasificación:
5.0

Very professional and friendly!! Easy to check out!!

Jay M. 
Clasificación:
4.0

Associate pleasant and helping.

JEFF C. 
Clasificación:
4.0

Rental time shouldn't expire. If that's the case you should definitely tell the customer they only have 15 minutes after reservation time to pick up equipment. I had to sit by the truck and wait almost an hour for someone to fix my reservation so I could pick up the truck because my reservation has expired. However it still said I had an active reservation. Very confusing.

Melissa W. 
Clasificación:
5.0

Taylor was awesome, very knowledgeable and very helpful..

david B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie S. 
Clasificación:
5.0

No issues the rental went very smoothly Thanks!

William A. 
No se han enviado comentarios para esta ubicación.

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