Comentarios de los clientes para Cappys Auto Sales

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Cappys Auto Sales

Clasificación general:

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Ethan B.
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Dropped off well after business hours

Gregory M.
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El cliente no dejó un comentario.

KURT J.
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Pick up and drop off went smoothly. Being an offsite situation for the convenience of not having to go to the nearest U-Haul facility is a plus. The negative is less oversight being away from the corporate situation in regards to cleanliness and care of the vehicles. My use of the truck went smoothly and I would rent there again.

Vladimir R.
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El cliente no dejó un comentario.

Justin S.
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very inconvenient that the truck rental does not include a 2 wheel dolly and moving blankets any more. I had to bring my own 2 wheel dolly and the guy there was nice enough to lend me a few moving blankets. you are charging more and more money these days and are taking away items like these that used to be included in the rental of a truck. now u charge more for the use of the truck and then want to charge more for renting a 2 wheel dolly and also more yet for moving blankets. what a sham! next time I will explore more options for renting a truck....just not worth the money anymore to rent from you guys!!!!

Marc D.
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Lady who helped me was very good.

bob R.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Michelle M.
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El cliente no dejó un comentario.

Tami N.
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Person was late and lazy. No help. No direction. NO assistance with anything including when vehicle broke down.

Ronald C.
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Dropped off after hours so could not go in.

Kristyn D.
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El cliente no dejó un comentario.

James M.
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El cliente no dejó un comentario.

Dean M.
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The store is supposed to be open at 8am - that's why I chose it. He arrived at 8:15. I was supposed to drop the truck off at 8am the next day. I'm standing in the parking lot at 8am by myself. He didn't show up until close to 8:30. We talked on the phone and he told me to drop off the key in the box and I'm done. If that's all I had to do, that would have been nice to know the day before. If he is supposed to be open at 8, then be there at 8. Don't make me stand around and wait in a parking lot, not knowing when (or if) you will show up. That's not terribly professional.

mark S.
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Not sure if it was the "alternate location" or the scheduler, but got a call the afternoon before pick up that it was at an alternate location 40 minutes from my home, not 10 - resulted n ride concerns, a 3 hour delay, and waited 20 minutes for the attendant to show up - seemed surprised I ws there - not a good experience at all and resulted in needing to drive during rush hour on Rt 93 which I had planned to avoid with an early start until the alternate location was introduced. The experience didn't seem like the customer (me) was considered. The folks were pleasant just seemed surprised and unprepared I was there

Dennis N.
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Overall this was great I am still trying to figure out why I have 2 seperate rental fee charges

Stephen M.
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El cliente no dejó un comentario.

Aaron H.
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El cliente no dejó un comentario.

William M.
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We had a little snafu with the Billing of miles when I brought it to the attention to the owner of the business he was extremely helpful. He pointed me in the direction of how this problem would be resolved. When I talked to the people in customer service they resolved it quickly and with great professionalism. Thank you to all involved!

ANDREW W.
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El cliente no dejó un comentario.

James O.
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El cliente no dejó un comentario.

Tonderayi K.
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. It was a life-changing experience. I have never been so happy with u haul service like this. TJ was very helpful and customer service was exceptional. I had originally booked the trailer in Worcester at the Belmont Street location. After waiting in line for over 2 hours I was disappointed to be told that I would have to drive 20 miles going to another location.( I also understood that with Covid 19 it was understaffed.) On a positive note, it was a good thing I discovered TJ at Cappy auto. very friendly guy. I will always call him first for my future rentals.

William C.
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Only had a very brief interaction

Richard J.
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Just a drop off location. Easy off the highway.

Kevin C.
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TJ was extremely helpful !!

Steven P.
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Fire Jill

Julian C.
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El cliente no dejó un comentario.

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