Comentarios del cliente para Cape Fear Watersports

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Cape Fear Watersports

Grado total:

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Wendy B. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

El cliente no dejó un comentario.

Lynette Y. en

Grado:

I was very satisfied with the customer service provided to me. I will definitely recommend this uhaul location to friends.

diane M. en

Grado:

El cliente no dejó un comentario.

Carol A. en

Grado:

Attendant was not there (sign posted on the door) so I had to figure out how to do the return online. Key drop off was not easy to find as it was not on any of the buildings. The location was extremely convenient though and both trailers were returned to the same location. Thanks!

Elizabeth N. en

Grado:

Site was unmanned and closed this past Saturday. But Tony from the office contacted me beforehand answering my many questions. The UHaul app was a nightmare, but Tony saved the day!

frank L. en

Grado:

El cliente no dejó un comentario.

gary W. en

Grado:

El cliente no dejó un comentario.

Janice Y. en

Grado:

El cliente no dejó un comentario.

james S. en

Grado:

Just need to change his hours was told he is closed every other Saturday, Lost a day of use due to picking it up on Friday. He was willing to come in on his day off in the morning but I was working on Saturday morning, Luckily I did not experience any delays on my trip to NY so the extra day would not be necessary.

Julie L. en

Grado:

El cliente no dejó un comentario.

Terry V. en

Grado:

Clean windshield had some bugs possibly from last rental.

David B. en

Grado:

El cliente no dejó un comentario.

Toney B. en

Grado:

The location is very close to another business and I did not see the u-haul sign because it is a small one. Increase sign size.

isabelle A. en

Grado:

I especially like that the U-Haul person was helpful, efficient, and gave great information about the truck and how to operate everything. Helpful, friendly, I will definitely return. Thank you!!

Ronnie J. en

Grado:

El cliente no dejó un comentario.

BILLY W. en

Grado:

NA

Edward T. en

Grado:

Tony is the BEAST!!!!

magda K. en

Grado:

the amount that you will pay is a bad surprise. Please let the clients informed AHEAD that can be double than planned. Tonny is a really great guy. He always smiling and helpful too.

Cliff H. en

Grado:

Dropped off on Sunday and the location was closed.

Daniel S. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Can’t think of how my latest experience with uhaul could have been improved. Everything went perfectly.

ann P. en

Grado:

El cliente no dejó un comentario.

Ed T. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

The trailer had low pressure in all four tires and very low pressure in one of them. Before departing I pressurized all tires to spec. However, four hours into the trip, the very low tire had a blowout on I95. This added about 6 hours to the two. This dealer clearly did not check the tires and if they had, would have identified the problem with the failed tire

Curtis H. en

Grado:

El cliente no dejó un comentario.

henry C. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

Made the drop off quite simple. Very nicely and efficiently done!

tom K. en

Grado:

El cliente no dejó un comentario.

david A. en

Grado:

Convient, clean, very good equipment. Tony was very friendly and helpful.

Donna N. en

Grado:

El cliente no dejó un comentario.

donna L. en

Grado:

El cliente no dejó un comentario.

donna L. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

Emily L. en

Grado:

El cliente no dejó un comentario.

Lee G. en

Grado:

Tony gave excellent customer service

Melody D. en

Grado:

Tony was fantastic! So attentive and helpful. Even came to help after hours when we couldn’t get the app to work!!

Ted B. en

Grado:

El cliente no dejó un comentario.

dan B. en

Grado:

El cliente no dejó un comentario.

susan G. en

Grado:

My pick up was supposed to be in another town, but Uhaul sent me to a place that had no trucks!: I drove an hour out of my way for nothing. The experience trying to reserve a truck was horrible as corporate kept messing up my reservation.

PAUL W. en

Grado:

El cliente no dejó un comentario.

danny K. en

Grado:

The trailer was ready and waiting for me to hook up. The person in the office was very helpful and good the paperwork done very fast.

richard L. en

Grado:

The gentleman who handled the trailer return was extremely pleasant and helpful.

Dusty R. en

Grado:

Tony was a great help. Very pleasant and customer oriented.

Richard E. en

Grado:

El cliente no dejó un comentario.

Cynthia H. en

Grado:

No cons

Michael W. en

Grado:

Not a single thing needs improving. Tony is a good guy and great to work with. When a customer failed to return the trailer I had reserved, Tony just hopped right in an hooked me up with the next size up. Not a minute was lost.

Robert B. en

Grado:

El cliente no dejó un comentario.

JAY B. en

Grado:

Tony is the professional Rental Guy. Note: Please provide tutorial to him for training on the new customer order computer program. It is not the easiest to use particular in Copying data from existing account. Have used this U-haul location many time so all data should auto-populate!

greg F. en

Grado:

El cliente no dejó un comentario.

BRUCE W. en

Grado:

El cliente no dejó un comentario.

LEON S. en

Grado:

Nothing that I know of

Gerard M. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Tony is a good guy to work with.

Adrian H. en

Grado:

Everything was good

patrick B. en

Grado:

Tony did a great job getting us checked in, inspecting the vehicle and explaining all our options.

edward B. en

Grado:

El cliente no dejó un comentario.

BETH B. en

Grado:

El cliente no dejó un comentario.

joesph N. en

Grado:

Great people.

randy L. en

Grado:

El cliente no dejó un comentario.

cathe T. en

Grado:

El cliente no dejó un comentario.

chris S. en

Grado:

El cliente no dejó un comentario.

Melissa M. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

chris K. en

Grado:

Great customer service.

John A. en

Grado:

El cliente no dejó un comentario.

GREG P. en

Grado:

Tony is a killer public relations guy, well undervalued I'm sure!

scott T. en

Grado:

car haulers are great, wish I could buy one.

danaya P. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

JAY B. en

Grado:

Tony does an excellent job in setting up the rental and executing the service.

Lee G. en

Grado:

Tony does a great job

HERBERT B. en

Grado:

El cliente no dejó un comentario.

marci J. en

Grado:

El cliente no dejó un comentario.

Audrey A. en

Grado:

great guy there, gave very detailed safety and use instructions

debra P. en

Grado:

Nothing. It was an awesome experience.

Matt M. en

Grado:

Check your equipment for leaks and actually being clean. I had to sweep leaves and debris out, line with plastic and wrap my stuff.

carolyn D. en

Grado:

Tony was great! Very helpful

Michael W. en

Grado:

Not a thing. This was a first rate experience from start to finish!

Betty B. en

Grado:

El cliente no dejó un comentario.

linda J. en

Grado:

Very courteous. Would not change anything

david T. en

Grado:

El cliente no dejó un comentario.

Joseph C. en

Grado:

Personnel was not there at 2pm Friday afternoon. Had to call a number and drop the key. Had to recall the person on Saturday to get an email confirmation that the transaction was closed.

Stella D. en

Grado:

Nothing, service was great.

blake W. en

Grado:

Why do you charge $15 for cleaning I used a open trailer and didn't haul anything dirty?

eric F. en

Grado:

employee was knew what he was doing and very frendly

ryan W. en

Grado:

It was hard to know that a U-Haul ren

RICHARD S. en

Grado:

El cliente no dejó un comentario.

DAVID L. en

Grado:

would rent from them again in a heartbeat.

ethan O. en

Grado:

El cliente no dejó un comentario.

Ronald H. en

Grado:

Did not mention that blankets needed to be folded up There was an error on the input of the mileage since I was charged mileage with 80 miles overage

Earl L. en

Grado:

The agent was very helpful in obtaining the equipment I reserved after corporate (traffic) changed my reservation. OF NO FAULT ON THE PAT OF THE AGENT: I did have to drive 110 miles to obtain the correct equipment. After the agent updated my contract to an undefined drop-off location that was not reflected on the printed contract. The exterior of the truck was very dirty and the steering front-end was making noise and somewhat loose.

JAY B. en

Grado:

Customer Service is TOP Notch! Tony does a fantastic job and is always committed to his customer's. I have rented the same trailer on at least five (5) occasions to haul brush and mulch and will continue to use this agency.

David H. en

Grado:

El cliente no dejó un comentario.

RICHARD F. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

Donald P. en

Grado:

Operator was not on site. I had to call number to get him to the yard. When I returned the trailer again he was not on site. No answer on posted number. Finally customer service said to put contract in drop box and leave. These transactions were within listed open hours.

john B. en

Grado:

El cliente no dejó un comentario.

Courtney W. en

Grado:

El cliente no dejó un comentario.