El cliente no dejó un comentario.KENNETH R.
Cape Breton Flooring Ltd
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Service was prompt, efficient, excellent. I would highly recommend uhaul!! Vehicle was a pleasure to drive. Thanks, Francine PertusFrancine P.
El cliente no dejó un comentario.betty G.
Thank you again.matthew D.
everything was very good. thanks.lynn stuart A.
El cliente no dejó un comentario.Gary H.
The attendant hooked up the trailer but it jumped off the hitch after 200 m on the road. I had to hook it up properly myself. After this incident the trailer lights did not work any longer.Michel S.
El cliente no dejó un comentario.Irene L.
We had to return the truck earlier than we expected because the back door would not go down.His fingers got caught in a wire trying to pull it down and had a hard time with the rest of our move because his hand is very soreTerry John M.
El cliente no dejó un comentario.terry I.
El cliente no dejó un comentario.Tasia G.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.Mandy M.
I've rented a uhaul from this location on a previous occasion and had a great experience, that is why I went back to this location to rent this uhaul. My pick-up time was for 9am, I arrived at 8:53am and no one was there. I tried the door and it was locked. I also called while in the parking lot at 8:55am and left a message. We waited until 9 am and there was no one there so we left and went to the gas station. On our way back home we saw that there was a car in the parking lot and someone unlocking the door (this was after 9am ) so we turned around and went back to Cape Breton Flooring. When I went into the location the gentleman at the counter seemed unconcerned about his lateness. When I received the 15' Uhaul it was filthy to which I have pictures, there is no way it was cleaned or even wiped down! There's a pandemic and the truck was gross. I didn't go back in because I was already late for work and the gentleman at the counter was already dealing with another customer issue of a guy who ordered a 20' Uhaul and the truck wasn't on the lot. After work I opened the back of the Uhaul and it stunk like fish, to the point that we couldn't put any furniture in it because we left the back open for hours to try and air it out, so that delayed our packing. The Uhaul still smelled like fish the next day and probably does now. The truck was definitely returned cleaner than I received because I wiped the whole thing down because it was that disgusting. It wasn't a great experience and added more work to an already work filled weekend.Tamiesha E.
El cliente no dejó un comentario.cathryn M.
El cliente no dejó un comentario.Terrence C.
El cliente no dejó un comentario.samantha M.
El cliente no dejó un comentario.JOHN O.
El cliente no dejó un comentario.Cecil A.
El cliente no dejó un comentario.tonya H.
Your supplier was unable to use your program to book the truck. We waited 30 minutes while he tried to figure it out and then he called someone â€œMichelleâ€ who booked it and sent it back to him. The truck had ice on the windshield. No scraper was included. The retailer did not clean the windshield before we picked it up. Also we had to ravel to another location to get the trailer? It would have been convenient if he just told us we could get both truck and trailer at the other location instead of having to go to both. We will not use this location again.john P.
Much more pleasent of an experience compared to last time rentingMatthew F.
El cliente no dejó un comentario.travis Y.
El cliente no dejó un comentario.matthew J.
El cliente no dejó un comentario.Tiffany S.
El cliente no dejó un comentario.lawrence B.
El cliente no dejó un comentario.Bradley C.
i think your equipment says it all. as long as you see U HAUL your in good hands.i ve rented the auto transporter before and everything worked out very well. thank you.GEORGE I.
When i picked up the transporter the guy at the grand lake road location made me wait a long time to be on my way.i had a long drive .which made me get to my residence late.i was not impressed.eric W.
Only had massive truck and I was in a pinch, cost me $200 for one day 70km. I was initially told $40 a day.rob P.
Check engine light was on. Gas tank 9/16th full. Truck didn't feel tight while driving. Customer service....not great.Jennifer R.
El cliente no dejó un comentario.dan T.
Would prefer to pay with cash instead of cc, but very pleased with the overall experience!Shauna G.
When I picked up the UHaul trailer the Agent was of very little help. While he did offer to help hook up the trailer, he was not overly enthusiastic about going out in the rain to do so. We had to watch a YouTube video to make sure we had it hooked up correctly. When we arrived home & opened the trailer, the floor was full of dead bees. Like all over the floor. No idea how they got there or why it wasn't cleaned up. I had to sweep it out myself before I loaded my cargo because I did not want dead bees stuck all over my stuff. When we loaded and were getting ready to leave a friend who was helping us noticed that one of the tires was almost flat. Upon further investigation we realized that one tire was completely bald. Like zero tread (I have a photo to prove this) And the second tire had a slow air leak. Lucky for us, I had purchased the roadside assistance for $5. The road side assistance company was excellent & got us on the road very quickly. I give them lots of credit for helping us. However I feel that the overall condition of the trailer was poor and that the UHaul agent should have known this & dealt with it prior to the rental pickup.Stephen H.
El cliente no dejó un comentario.louis C.
Flawless experience...I will be back.BILL M.
Great experience and customer service. Would definitely reccommend.stella M.
Nothing. It was a great experience.Duane D.
El cliente no dejó un comentario.Josh C.
El cliente no dejó un comentario.Earle H.
El cliente no dejó un comentario.mareen F.
El cliente no dejó un comentario.margaret M.
El cliente no dejó un comentario.todd C.
El cliente no dejó un comentario.Denise M.
The truck I rented was a 15 footer. It was big enough to do the job and worked great. Seat could have been a bit more comfortable to do a 184 mile run. Can't say that it was a pleasurable experience because moving furniture is not what I would call fun. But we got the job done and I would rent from U Haul again and have done a few times in the past.JAMES B.
El cliente no dejó un comentario.charles M.
Big lot to leave the truck with lots of space. Drop box easy to find and access after hours for drop off.Michael T.
So easy !! Didn't take too long for paperwork and then hook it up and go. The 5x9 trailer was perfect for what I needed ??cindy H.
El cliente no dejó un comentario.Angie M.
El cliente no dejó un comentario.jatin S.
Great service, friendly and fast. I will use them again.jeff W.
Would have appreciated if there was someone there to help lift the unit on & off the hitch; very heavy. BruceBruce E.
El cliente no dejó un comentario.Erin H.
El cliente no dejó un comentario.Gisele M.
Lady working at store is very ignorant and rude. Would not wait on me and my son at all. This lady cursed at me and told me to make a complaint on uhaul.com after she lashed out on me on the store. . Ive rented uhaul 3 times in last few months for myself and family. I would never recommend this place for uhaul rental. Go somewhere else trust me. She definately should not be working with the public.Paula B.
El cliente no dejó un comentario.Cody B.
El cliente no dejó un comentario.Ryan D.
The lady working here told me to "drop it off on Monday". She did not tell me that I had to drop it off by a certain time . I was one hour late and charged an extra day for this. I should not have to pay this $40. Maybe a time was on the contract, but I didn't see it.Tim M.
El cliente no dejó un comentario.Jeff D.
El cliente no dejó un comentario.sadie C.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.wayne M.
I was ripped off and charged 61.49$ for gas and a service fee because they are trying to tell me it was under where it was, but we brought it back the way we picked it up, same amount of gas. Will never use uhaul again and I will be sure to tell all my friends not too.Brian G.
nothing everything was great and very helpful and friendly staffGlen M.
never spoke with the owner of this location ,dropped it of same day on Sunday so this location was closed. happy customer uhaul is easy to do business with.shawn C.
El cliente no dejó un comentario.murray R.
Not too much gentleman was very friendly and all as self explanatory because of the way it was explained put forth thank youcynthia K.
she was pretty.GEORGE I.
El cliente no dejó un comentario.Vera B.
I was disappointed... I was told I was the only one booked for a 15 foot truck and was up graded to a much larger vehicle . No extra cost but the gas was much more it cost me $140. for a one way trip to Halifax...much more than expectedMarlene C.
El cliente no dejó un comentario.perry M.
Excellent serviceTONY M.
El cliente no dejó un comentario.sarah B.
The two stars for the location were exclusively for Marnie. The printout showing how many litres of gas to bring the truck up to original level was wildly off base. Despite showing that it would take 16 litres, we had to put in 35 to bring the truck to the correct level from 1/4. The alignment on the truck was horrible and the suspension was clearly in desperate need of immediate attention. All told, it cost us over 2x the daily rate for the truck to get the gas level from 1/4 to 3/8 and over a hundred dollars for mileage in a truck that probably shouldn't have been in the road at all.Catherine A.
staff at this location are courteous and prompt. Booking online first made things go a lot smoother.floyd B.
There is nothing to improve on the service and location was fantastic will definitely use againshaun M.
El cliente no dejó un comentario.Madelyn D.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Kirk M.
El cliente no dejó un comentario.richard C.
just dropped off vehicle and used key return, never had to speak to anyone, location was very inviting and spacious to return vehicle with ease...RICK H.
El cliente no dejó un comentario.Stuart M.
El cliente no dejó un comentario.RYAN B.
Nothing they were awesomeMargaret L.
The practice of trying to fill the gas tank to a certain level rather than bring it back full is absurd. Having to go back and forth from the gas pump and into the truck to check the levels to try and get to the level of what the meter was at pick is ridiculous. Also the gas tank had a leak and was leaking everywhere we went.Lisa M.
Agent was very knowledgeable and helpful.i was very happy with my experience with uhaul. thanksDonald J.
El cliente no dejó un comentario.SHAUN H.
El cliente no dejó un comentario.Keith C.
El cliente no dejó un comentario.Morene R.
El cliente no dejó un comentario.Patrick C.
Reservation confusion - plus, not all dealers had equipment that was pre-orderedPatrick C.
Get a manager or personal with a little more personality and friendliness. And being helpful would be nice.RON R.
El cliente no dejó un comentario.Janelle O.
El cliente no dejó un comentario.Sam A.
have the trailer on location for the time that it is booked...Clinton D.
El cliente no dejó un comentario.Melinda H.
Professional staff...very friendly..daniel C.