Customer Reviews for Canton-Waleska Self Storage
(U-Haul Neighborhood Dealer)

101 reviews

5439 Reinhardt College Pkwy Unit 180   Waleska, GA 30183

(470) 863-2406

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(470) 863-2406

5439 Reinhardt College Pkwy Unit 180
Waleska, GA 30183

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Clean the front office. It's very cluttered and appears dirty.

BOBBIE C. 
Rating:
5.0

Customer did not leave a comment.

Scott R. 
Rating:
1.0

Customer did not leave a comment.

DAVID L. 
Rating:
3.0

The interior of the truck was not cleaned, swept before picking it up.

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

Penny S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIA S. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Sabdra L.  |  Overall Experience 
Rating:
5.0

Great experience!

FRED V. 
Rating:
5.0

Have the truck I requested at the location I requested. I think this deserves a $50 refund as ur website promises???

Ursula W. 
Rating:
5.0

I was sent from Canton, who seemed to be a very confused group of individuals to Waleska. Cameron staid 10 minutes past closing to help rent us the trailer that we needed. He was helpful, understanding and very professional.

JOSEPH D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
1.0

We reserved 2 Trucks to pick up at 9am. None arrived until 9:30am. Only 1 truck was there. The 15' truck we were told had to be picked up at a different location. The person was not helpful explaining or helping find another truck. We ended up having to drive 30 minutes away and were over 90 minutes late for our paid moving helpers.

EDMUND V. 
Rating:
5.0

Customer did not leave a comment.

Todd A. 
Rating:
5.0

Customer did not leave a comment.

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
1.0

Have a professional personal appearance. And make sure the cabin of the truck is immaculate. I made a point to get out of the cabin and let the proprietor know the inside of the cabin was disgusting. He just nodded and said ‘OK'. What should have happened was either a new truck that was clean or a insistence that they clean the truck before I leave. There was spilled soda all over the dash and cigarette ashes all over the seats and floor. Hands down my worst U-Haul customer service experience. Truck worked fine.

STUART A. 
Rating:
5.0

Nothing

VALENTINE B. 
Rating:
5.0

Everyone there went out of their way to make my trip ready, and I didn't have to do anything except get in the truck and drive off in the end, and it worked very well. The young man at the front counter thought of everything and was very knowledgeable in his job. Thank you again...

WALTER C. 
Rating:
2.0

The employees were nice and helpful; however, Uhaul's program has many flaws. I booked my reservation weeks in advance for a 26' truck at 7am. Two days before pickup, I was notified the truck would not be available until 10:30 that morning, which was a big disappointment, because we had a strict time schedule for the day. The day of the reservation we attempted to call Uhaul- with no answer. We showed up to the uhaul place in Peachtree City and they had no truck for us. We were told there was one in Canton, Ga. We drove to the location in Canton. They said there was no truck there for us. We were told there was a truck in Waleska, Ga. We drove to Waleska. The system was down and we waited there an hour before we could get the truck. We did not get a truck until 1pm that day. Kody in Canton was very helpful and apologetic, but Uhaul needs to get it together. We still had to pay over $130 for this truck. This was unacceptable.

Cayleigh W. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE Y. 
Rating:
5.0

The price was not what I was told, for 3 days it should have been 60.00. Final tab came in at 90.00, not really a good thing to do, didn't complain about it cause it's just not worth it

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
1.0

I was ripped off at this location- he charged me for an extra 50 miles that I did not drive. I would never use this location again and I might be done with U-haul in general after this. I really hate being ripped off.

BRIAN A. 
Rating:
3.0

Thank you is always a preferred way to send a customer off, instead of "There you go!"

JOHN H. 
Rating:
5.0

Could not do on line drop off but employee answered after hours and was very helpful

MICHAEL T. 
Rating:
5.0

all good

Mark D. 
Rating:
5.0

The Waleska guys are always fantastic.

Ronald T. 
Rating:
4.0

Service was quick and friendly

Ed K. 
Rating:
5.0

Patrick is so nice and helpful. I appreciate his positive attitude and courteous nature. Two Thumbs Up!

Kathleen W. 
Rating:
5.0

Everything went smoothly and no recommendations.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

Carla T. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE T. 
Rating:
5.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
3.0

The person did not seem to know how to use the computer system. Had to pay cash for some moving blankets. He couldn't add them to My rental.

MARY S. 
Rating:
5.0

quick and easy

Kenneth S. 
Rating:
5.0

Great service.

Patrick C. 
Rating:
5.0

Quick, easy service. Great location!

Rob S. 
Rating:
5.0

Gentlemen here was prompt in doing my checkout and I was on my way with a printed & email receipt in no time. He asked if I had experienced any problems with the equipment, which I had not.

Edward K. 
Rating:
5.0

Friendly and helpful

Gary P. 
Rating:
3.0

Customer did not leave a comment.

Tyler H. 
Rating:
5.0

Customer did not leave a comment.

JOHN L. 
Rating:
3.0

The truck cabin was extremely dirty it smelled like a wet dog and was covered in dog hair. I paid for and reserved the truck but was not able to drive it until after the location was closed. It was disgusting!

Shar R. 
Rating:
5.0

Customer did not leave a comment.

Alaina P. 
Rating:
5.0

Customer did not leave a comment.

luther S. 
Rating:
5.0

The attendant at the storage facility, Cameron, was extremely friendly and helpful. I had to switch units to a larger unit at the last minute, and he accommodated this happily and with no issues.

HENRY S.  |  Reservation 
Rating:
1.0

Customer did not leave a comment.

Autumn B. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
5.0

very nice and professional

Peggy W. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
4.0

Customer did not leave a comment.

Carson C. 
Rating:
4.0

Customer did not leave a comment.

STEVEN Y. 
Rating:
5.0

Professional and friendly

Cherryl Lynn D. 
Rating:
5.0

It was great. That particular truck sounded like it may have transmission issues but regardless it was a great experience. Thank you for being there.

John D. 
Rating:
3.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

I did not return the truck as I was not the driver. However, I am sure all was well or I would have heard by now.

Patricia E. 
Rating:
2.0

Customer did not leave a comment.

HERMAN H. 
Rating:
5.0

Nothing !! I love the convenience and will be renting from their again.

John H. 
Rating:
3.0

When reserving I was understanding the trailer would be in canton, but upon arriving there was sent to Waleska. I was later contacted about whether or not I was going to pick up the trailer which I was currently using. The organization and communication was a little less than desired

Dave S. 
Rating:
5.0

Great Customer Service. The UHaul was ran smoothly and was clean. I'll refer this location to everyone and if I need another Uhaul, I'll be back.

Holley N. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Brand new climate controlled units are very nice

MATT B. 
Rating:
5.0

Patrick and Matt are great

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Bernard O. 
Rating:
5.0

Customer did not leave a comment.

norm G. 
Rating:
5.0

The staff at the storage facility we're extremely helpful. They took their time to show me the facility and made my move one of the best I could have. Thank you.

JEROME W.  |  Reservation 
Rating:
4.0

Everything went smooth and would rent from them again

anthony B. 
Rating:
4.0

Customer did not leave a comment.

Sheri S. 
Rating:
1.0

When I arrived the man behind the counter refused to help me hook the trailer up. He told me that unless I could get someone to come help me he would not rent me the trailer. Because I am a women he said I would be unable to hook up the trailer myself and needed to call someone to come help otherwise he would not let me rent the trailer. I had to call my dad to had to leave his job to come hook it up. I had to wait an hour for him to get there. The guy behind the counter did not even bother to check to make sure it was hooked up correctly or inspect the trailer to ensure it was safe. All around it was a horrible experience and cost my dad, myself and everyone helping me move a significant amount of time and money. This is unacceptable and I felt personally attacked.

Evangeline T. 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Brady C. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Great service

Lane D. 
Rating:
5.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

The place was great!

CHRIS C. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

The gentleman at this location was very helpful. He was friendly and courteous. I had seen his location while driving by but it did not show up on my google search for UHAUL locations Only during my actual search for the specific truck size was I able to see his store info.

Susan T. 
No reviews have been submitted for this location.

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