Customer Reviews for Canes Automotive LLC
(Distribuidor de U-Haul del vecindario)

298 comentarios

1201 Locust   Quincy, IL 62301
(Locust)

(217) 228-3248

Horario

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(217) 228-3248

1201 Locust
Quincy, IL 62301
(Locust)

Services at this Location:

Horario

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Great

Jonathan S. 
Clasificación:
3.0

Canes is closed on Sunday's so customers are asked to scan a barcode on the lock box when returning. I returned on time with key put in box. I scanned the barcode numerous times it was not working. I tried to call uhaul and waited over a half hour to talk to someone before hanging up. (Never did get to talk to someone and their is no call back option.) So I was charged and extra $10 today for I don't even know what. Overall I was not impressed with the return process at all. It was ridiculous. I will be sure to never return a uhaul when the business is closed.

Sarah D. 
Clasificación:
5.0

Extremely helpful and accommodating

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

They are the nicest people and they give great service every time.

Nancy A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirby W. 
Clasificación:
4.0

El cliente no dejó un comentario.

terrie P. 
Clasificación:
5.0

Customer Service was excellent!

Patrick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Michelle was just awesome explaining things and finding the best deal even if it's not at her location

Reaine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalton B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg B. 
Clasificación:
5.0

Inside of truck was dirty and it needed an oil change. But everyone was nice and made it easy to pick up and drop off.

Karena D. 
Clasificación:
5.0

Vehicle was clean and in good running condition. I was waited on promptly and the people was courteous. Would go there again

Bob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

The entire crew at Cane's was great. Very friendly, helpful and professional. I was in and out in less than 10 min. Thanks!

john W. 
Clasificación:
5.0

Very helpful

Rose B. 
Clasificación:
5.0

We were very happy!

Stephen W. 
Clasificación:
5.0

Everything was great staff was very helpful

Antoinette L. 
Clasificación:
5.0

My Brother used it just a week after me. Very well run Business??

Bruce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rheana F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORNA G. 
Clasificación:
4.0

Thank you my experience was a good one

Jeffrey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
4.0

Simple forms.

Angie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

Guys were was kind & vary understanding but I probably will never rent for uhaul again! Grate service there at canes

Jimmie L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chloe N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
5.0

Great customer service exp with these guys. Helpful and understanding.

STEVE G. 
Clasificación:
4.0

Did a great job getting us in our way. Had everything we ordered.

Patricia P. 
Clasificación:
5.0

Mike and team are awesome

Shannon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
3.0

We dropping off after their normal hours. Where they wanted it parked I was glad I was raised on a farm to be able to get it into this tight spot. Otherwise the trailer was fine and in above average condition.

Gary S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Two R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika D. 
Clasificación:
5.0

This is the best place in Quincy to rent from, they will always get mu bussiness

Tommy K. 
Clasificación:
5.0

Exceptional experience. Thanks!

Grant H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

tamara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

david W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

The woman at your scotty's fun spot is not a friendly person. She acted like I was bothering her. The canes location the people were friendly and helpful

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Beth G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
4.0

It wouldn't accept my debit card that's backed by Mastercard because it's from an online bank and not a local bank. Frustrating because I've never had any issues with this card and have used it to rent a uhaul before in other cities. There's no reason it shouldn't have worked and if it weren't for my friend letting me use their debit card, I wouldn't have been able to rent it. Seems like an outdated problem to have in today's technologically advanced society. Update your credit card machine.

Christa B. 
Clasificación:
5.0

positive experience and i can think of nothing to improve it

Stephen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald V. 
Clasificación:
5.0

Very helping and friendly Location!! Moving help link online was great service!!

Vishal J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

While I had zero problems with Cane's--in fact, they went above and beyond, calling after my reservation was cancelled and offering to stay past their closing time to make sure I was able to pick up the truck--the online check in experience was a complete failure. Despite being told I was pre-checked in for the truck, there was no way to complete basic steps, like uploading a picture of my driver's license or a headshot, before I was physically in the lot. Plus there was something called a Shape Test that had no instructions--it was just 4 rectangles, each with 3 shapes in it. I never did figure out what I was supposed to do with the shapes. After waiting for some sort of instructions, I just tapped on the screen to make sure it hadn't frozen up. And apparently that was a reflex test and I failed it, so Uhaul was unable to complete my reservation and cancelled my truck. The chat assistant online was unable or unwilling to tell me why I was being denied the rental and my initial email to Uhaul through their website has yet to get a response. I had taken time off and had to coordinate rides to get the truck the first time. The next morning, I tweeted about how the online check-in was an utter failure and the @UhaulCares twitter handle responded immediately and gave me the phone number for a regional manager, who was able to re-reserve a truck for me at the same location. However, I had to wait until 4:30 in the evening to get it, so I lost a day off my planned move and had to scramble to find another ride. So this location was great--again, he didn't have to call and offer to stay late (after 5 pm) to make sure I was able to get my truck, but I really appreciated that he did (I was able to get there before closing time). And Patty, the regional coordinator I spoke with, was also incredibly helpful. Even @UhaulCares responded promptly and got me to the person who could actually help. But I cannot recommend the 24/7 online check-in to pick up a truck and contacting Uhaul through their website will not get you a prompt reply. I lost a day of work because of the system failures.

Sarah A. 
Clasificación:
5.0

drop off was good no problems there

donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

george P. 
Clasificación:
5.0

used Hhaul before at Canes Automotive, Quincy, IL

Laura C. 
Clasificación:
5.0

The people were very friendly and helpful

Wayne B. 
Clasificación:
3.0

The truck was covered in bugs needed exterior wash. Interior was clean.

Nancy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger F. 
Clasificación:
5.0

Nothing.

Lynette L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
4.0

Processing not take as long.

Amanda J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

Trailer was in great shape, worked very well, friendly staff at Canes Automotive Quincy IL

ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark R. 
Clasificación:
5.0

No troubles at all,everything worked perfectly

rod W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
5.0

I dropped it off a day early and they were closed but happened to pull in a tow. They were really helpful even though it was not his job. Extremely friendly.

Darla B. 
Clasificación:
5.0

Canes automotive is a great place for you to rent a uhaul.

Staci T. 
Clasificación:
4.0

El cliente no dejó un comentario.

joel P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
3.0

They didn't know trailer was coming and insisted it went to a different location.

Barbara P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sam R. 
Clasificación:
5.0

Absolutely nothing. The staff was courteous and very helpful. Really made the rental experience easy. Gracias.

al S. 
Clasificación:
5.0

I dropped off on Sunday when the business was closed.

CHRIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan G. 
No se han enviado comentarios para esta ubicación.

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