The front headlight on the passenger side was falling out. The rep Chris at the station helped secure it and got me going. He took the time to address the issue and assugaed me that theer woudl be no issues at return. Chris is really good with customers. Thanks Chris!
Karthik S.
Customer Reviews for Cane Island Storage LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Worst rental truck experience. No tools pre-booked; we have to go at another location to rent it and lose 2 hours for that on our moving plan… The truck had no light and warning; super dangerous. No straps inside the truck.so,,, we have to manage without… honestly I will never come back at this location
Gregory G.Great service and answer phones quickly. The associates give complete information and are well versed on procedures etc. I have rented trucks here on multiple occasions and the pickup and drop off is quick and a smooth transaction.
Leisha Z.Very friendly and ready to help you. Very pleased with the customer service here.
JUDY C.The guy in the office was excellent and very helpful but the equipment was old and dirty. There was tons of trash and dirt inside the unit when I opened it. We had to sweep and clean the uhaul truck before we could even start moving.
Keandall G.Efficient customer service and rental!
SHIRLEY R.I found your surge pricing, 1.09 vs 0.89 a for weekends disingenuous.
ROBERT M.I didn't catch the fellow's name who was working at this location. I was in a hurry and distracted. However, he came out and helped me hook the trailer up and did a great job. He was very helpful in getting me on my way in a timely manner.
Sean B.Great service
JUAN A.excellent experience!
PETER B.No
Carnaldo H.Excellent customer service
ROBERT M.Outstanding customer service - Chris is an asset to the organization!
PETER B.Excelente
JESUS M.My whole order wasn't there. I had to find the dollies.
MURRAY D.Check the tires. One on our trailer was leaking. Had to get fixed on my time.
JAMES T.Christopher was very helpful!
Philip W.Have agent available when pickup is scheduled. I had to wander around looking for him.
CATHERINE T.Great customer service.
JORDAN T.excellent help, thx
Prakash P.Engine services
ALEX P.Super helpful and wonderful staff. Will definitely rent again from this location.
MELISSA H.Very easy to tent and return.
Oran G.Personnel was excellent and very helpful! 10/10
JOSHUA A.The steps for online u-haul return should be made clear ahead of time, just in case customers return keys after hours and locked the vehicles before knowing that they need to take pictures confirming odometer and cleanliness
BAO N.The person I dealt with was knowledgeable, professional and courteous. I think if someone from U-Haul regional was to come and look, you would find that the store could do even more business with some pointers. Would be worth the effort
Glenn R.Excelente camión está en perfecto estado balanceado, alineado. Muy bien todo.
roberto R.Very smooth. Good location. Very nice place.
PATRICK D.The staff at Cane Island was very professional, helpful, positive. This place is a 10!
JASON N.Professional, courteous, friendly and pleasant to work with.
BILLY H.Chris was very helpful and provided easy and fast service
ALDO B.They completed drop off paperwork quickly and efficiently! Thanks......
BILLY H.The employee on duty as super awesome
Sherry L.Bad road to entry.
LISA F.Quick and easy drop off. Chris was very kind and helpful. 10/10
Chris C.My reservation was cancelled without notifications
GENE M.The customer service is almost too good.
Chris C.I had an issue ( my fault) with the equipment and needed some help. Bit was handled well.
KEITH A.Please make check out process quicker for repetitive customers. I rent the same trailer several times a month and I have to go through lengthy check out process. I am sure there is a way to make it in and out for proven good customers. Gracias.
VASILY G E.Solid location 10/10
Chris C.Great service and fast check out.
Bret B.The App was frustrating to use and wasn't as easy as I thought it would be during the process. The odometer was messed up and not calibrated the right way, and I was told I couldn't change the odometer on the app - which was a bit shady. Customer service was great at the store though.
Brian L.