The owner in Laurens where truck was picked up was out of town but helpful in getting me through what was the worst experience ever. In all, I talked with 5 different people before getting to drive away after 1 hour & 20 minutes! Nothing should be this hard! The 1st person I talked to had very little she could have done so I was switched to a guy that said the truck I was to rent had to be brought back to the same location. That's not what I signed up for. He said he was finding another location for me to get another truck. He switched me to â€œreservationsâ€. The 3rd said I needed to talk to the owner where I was. He was closedâ€¦out of town. I told her this!! So, she called his number anyway & an answering machine came on & she wasn't on the line any longer. So I called the owner on his cell & he gave me a person in Greenwood to call. This guy did help with getting a code & getting the back open to get the ignition key. He said that the man was not right about the 2-way, that I could leave in Greenville. We only drove the truck about 45 miles but ended up being one of the worst afternoons of my life. I'm still mad about it today!!! There needs to be more qualified & knowledgeable people when calling 800-Go-Uhaul. There was definitely not any yesterday! I will think LONG & HARD before renting another vehicle and/or recommending your company.Cheryl K.
Customer Reviews for C&W Equipment & Auction Sales
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Angela R.
Better Communicationjoseph W.
El cliente no dejó un comentario.BESS M.
First u pay me to westing my time. Then u improve for next customerNILESHKUMAR P.
El cliente no dejó un comentario.Tommy S.
Very professional and customer focusedJim S.
El cliente no dejó un comentario.Sandra H.
El cliente no dejó un comentario.Taylor B.
El cliente no dejó un comentario.Willem M.
El cliente no dejó un comentario.BRIANT H.
I can't think of anythingTimothy D.
El cliente no dejó un comentario.Mark H.
It was hard to get in contact with the guy in charge of Uhaul. More contact info would be helpful.SETH W.
El cliente no dejó un comentario.Tim D.
very nice gentleman took care of us. Talked with him on phone days earlier and he got the truck in for me. easy to get in and out.Very nice personality..helpfulRita Trent L.
El cliente no dejó un comentario.Stephanie H.
Bigger signs or more direction for key drop off. Difficult to find when dropping off at night.Darrell M.
Mr. Campbell and the rest of the staff were communicative, timely, and extremely helpful!jacqueline C.
El cliente no dejó un comentario.Christine A.
El cliente no dejó un comentario.brandelyn A.
Make sure the key is located where it is supposed to be located instead of being hidden in some random spot on the truck. The online app said the key would be in the left corner of mom's attic, and after an exhaustive 20 minute search, the key was found hidden behind a rail as far away from miles attic as it could be.Regina E.
I have used U-Haul and the U-Haul service at this location numerous times over many years. The truck I was rented yesterday was the worst ride I've ever experienced. That truck needs to be either â€œput out to pastureâ€ or put out of its misery.Cassie H.
El cliente no dejó un comentario.Deandre G.
Great customer care experience ever JC had the greatest personality I felt I had known him my entire life.Mattie H.
Great Experience with this U-Haul dealer... World Class Customer Service.Jimmy C.
The pick up location was excellent with great customer service. Jerry Campbell went out of his way to ensure we got the size we needed and everything was in working order before we rented. I couldn't have asked for better customer service. It was a pleasant experience.julie R.
Don't bill another customer for trash and dirt that was left from other recent rental sSharel S.
Easy to deal with and had me on My way quickJoseph C.
El cliente no dejó un comentario.Edwin O.
Equipment is parked in a field with high grass, about twisted my ankle twice walking through uneven high grass. Poor lighting at night, had to work in the light from my headlights, hard to move around area. No drop box, outside the city limits. Much cleaner location in town with asphalt parking area.mark S.
Thank you for use of the truck.Terita G.
El cliente no dejó un comentario.Cassie H.
El cliente no dejó un comentario.Nancy P.
I had to be directed to 3 different locations before I was able to find one that was open. I started at 7am and finally got a truck at 3rd location at 10am.Alexander K.
El cliente no dejó un comentario.BOBBY R.
Super experience!Teresa A.
the internet was slow and there where wipe site errorsPhilip A.
El cliente no dejó un comentario.Brandon L.
El cliente no dejó un comentario.Diane C.
El cliente no dejó un comentario.sharron L.
El cliente no dejó un comentario.Billie R.
El cliente no dejó un comentario.Larry L.
Owner was really nice got us in and out!Cynthia M B.
El cliente no dejó un comentario.CASSIE H.
El cliente no dejó un comentario.chris F.
Customer service was great. The owner went out of his way to make my move easier . I would use this location again and recommend it for anyone who is in the area of Lauren's countyMELODY Y.
El cliente no dejó un comentario.Byron P.
I will continue to do business with C & W in the future. The owner was very helpful with my needs of renting the u-haul trailer.kelly J.
El cliente no dejó un comentario.JOSEPH O.
El cliente no dejó un comentario.Joel K.
El cliente no dejó un comentario.erica F.
El cliente no dejó un comentario.JOHN H.
Very good experience.TERRY H.
No issues. Great experience.Tony B.
El cliente no dejó un comentario.CHUCK B.
El cliente no dejó un comentario.HEATHER B.
Everything was great!KIM O.
Located Jerry Campbell and C&W online through U-haul.com. Jerry was very friendly as well as helpful. I suggest anyone in the Laurens area looking for a U-haul try C&W first.rebecca E.
YOUR LOCATION WAS CLOSE. THE TRUCK WAS CLEAN AND WELL MAINTAINED. I WILL RECOMMENDED YOUR COMPANY TO OTHERS. AGAIN, I WANT TO SAY THANK YOU.Colleen D H.
YOUR JOB IT MUST BE NICE TO LEAVE UHAULS LINE UP TO BE CHECKED AND I CAN'T BELIEVE YOU WHAT TO SEND ME A BILL CAUSE YOU WAS TO LAZY TO DO YOUR JOB THATS IS THE POOR CS SKILLS AND I WILL BE IN TOUCH WITH THE BBB THANK YOU IF YOUR SMART DONT GET A TRUCK HERE PEOPLEKIMBERLY S.
The attendent was very helpful in unloading the dolly from my SUV. Helping me contact U-Haul concerning wrong information given to me by F&R Auto Repair. The attendent here made sure my bad experience was corrected.JOHNNIEMAE P.
El cliente no dejó un comentario.TOM B.
El cliente no dejó un comentario.BRETT G.
This location and staff was by far the best that I have experienced. I have used U-Haul a total of five times.REBEKAH M.
El cliente no dejó un comentario.DORI D.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.Angelia H.
El cliente no dejó un comentario.TASHA A.
He didn't ask me to do an inspection and the truck did not appear to be swept out.JOEL H.
El cliente no dejó un comentario.CRAIG M.
El cliente no dejó un comentario.KERI H.
This was the second location I was told to drop off the truck. The first location was at 220 Hillcrest drive. That one did not have a key drop off. The only thing I would suggest is to make sure the customer service representative knows the correct location of the drop off station.CYNTHIA F.
El cliente no dejó un comentario.Michelle V.
Truck was 6,000 mi past oil change.JOHN B.
El cliente no dejó un comentario.Edgar T.
I was well taken care of,Thanks.CURTIS H.
all locations should be this nice and the people as friendlyMICHAEL M.
The gentleman that helped me was very friendly and asked if I needed any other items with my rental. Hooked up the trailer and showed me exactly what he was doing so if I had to remove the trailer I knew how to hook it back up myself. I would recommend this location to anyone.PATRICIA R.
Very friendly stuff. We needed to broom the trailer though.JONAS H.
El cliente no dejó un comentario.CAROLYN H.
El cliente no dejó un comentario.