Comentarios del cliente para C&V Discount Tire & Brake

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de C&V Discount Tire & Brake

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ronald T. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

Nothing, everything went well. Customer service at C&V Discount very good. Thank you.

Chris J. en

Grado:

I was well accommodated at C&V. At no fault to this business, Uhaul had mistakenly allowed a double booking on a truck. When I arrived, the owner John immediately made the changes needed to accomode my moving needs; He was quite helpful. Would recommend.

Marco P. en

Grado:

It would be appreciated that when I choose a location in know that its and in town rental only and I have to bring it back to the same location nothing of the sort was told to me and it made the moving process more of a pain than it had to be also your call center people are rude beyond belief I was ignored entirely and put on hold by one person waited 40 minutes for another person to pick up only to be told I cant be helped also your Twitter help is just as useless they asked for my order number but I told them what already happened and 30 minutes later they gave me the same answer as the call center people your customer service SUCKS never using uhaul again and I will tell everyone not to use uhaul.

Keith M. en

Grado:

After a painful online experience, with minimal personal interaction for verification it was a pleasure to deal with both locations for pick up and drop off.

DUAN P. en

Grado:

VAN WAS FILTHY & DIRTY IN THE CARGO AREA, AND THE LAST RENTER LEFT A ROTTING LUNCH IN THE GLOVE BOX. SEEMS LIKE UHAUL LOCATIONS NEVER SWEEP OR CLEAN THE TRUCKS OUT. HAD TO SPEND 10 MINUTES CLEANING THE VAN OUT BEFORE I COULD GO ABOUT MY BUSINESS.

Sean M. en

Grado:

Not a good experience, and I won’t ever use C&V Discount Tire and Brake again. The cargo area of my 15’ rental truck had not been properly cleaned. It reeked of bleach, apparently from a spill by the prior customer, which turned out not to have been completely removed. As my moving crew finished their unloading, they discovered eight book boxes soaked nearly through on the bottom. I returned immediately to the dealer, explained the problem and asked for a substitute truck for the second half of my move. He dealer said there was nothing he could do. All the trucks on the lot had been rented, he said. Fridays were busy days. He said he would wipe the floor with furniture pads. This he did; then he laid down two pads to protect items for the second half of my move. He then asked me to write a good review. When I returned the truck in the early afternoon, I noticed U-Haul equipment still on the lot, the trucks and van that apparently had been reserved. I asked the dealer to credit me for the hand trucks, one of which I had not even been given, the first of which I had not used. He said he couldn’t do that and that U-Haul probably wouldn’t credit my account, either; they were strict about credits for hand trucks, he said. I then asked him to print out my contract so that I could look it over, to which he replied, “Not right now. I’m too busy. My repair business comes first. I’ll send you your receipt by email.” I’ve never concluded a transaction like this with a U-Haul dealer. He did call an hour later to leave a voice message letting me know that he had managed to obtain a credit for one of the hand trucks. I have to give this U-Haul dealer credit for being candid and honest. His repair shop comes first, and he doesn’t have time to run a U-Haul outlet. But he’d like a positive review.

Suzanne r. en

Grado:

El cliente no dejó un comentario.

Nancy I. en

Grado:

Charging me for over 200 mikes! I took a pic of the odometer- I only did maybe 20 miles!

Kurt S. en

Grado:

El cliente no dejó un comentario.

Thaddeus R. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Nothing to improve. Excellent service. Professional, helpful and friendly salesman.

Melody T. en

Grado:

El cliente no dejó un comentario.

Cornelius V. en

Grado:

El cliente no dejó un comentario.

Kyle W. en

Grado:

I rented a furniture dolly but I was given a utility dolly. This hampered my move considerably. Otherwise it was a good experience.

Frank M. en

Grado:

El cliente no dejó un comentario.

Lisa A. en

Grado:

Excellent and friendly. Will definitely use this location again

Lisa A. en

Grado:

Accommodating and friendly! Will definitely use this location again.

DiAnn O. en

Grado:

Everything went smoothly, and the van was brand new! There isn't anything you could have done better.

Timothy C. en

Grado:

Great customer service.

LORI B. en

Grado:

El cliente no dejó un comentario.

Dena P. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

CARMEN M. en

Grado:

the unit I had was squeaky when slowing down or stopping, a little embarrassing at the tolls. Other than that, once again all praises goes to John, Marc & Tommy for an above a beyond experience. First there wasn't a truck and with in the 15-20 mins I was there, John made it work for me and there was an availability (even though it wasn't on their lot), then there wasn't the price with in my budget that I could handle but some how they got me both a truck & means with in my budget!!!! I will always go to C & V discount for all of my U-Haul needs. thanks you John, Marc & Tommy

Jessica B. en

Grado:

Took a very long time to just pick up the truck. They lost the keys while we were there and took a long time for them to find them. the information they provided about the truck was incorrect, they said truck had 17000 miles but it actually had 43,000 and said tank was 1/2 full but it was actually 1/4 full

Pamela D. en

Grado:

Very friendly service.

CARMEN M. en

Grado:

El cliente no dejó un comentario.

CARMEN M. en

Grado:

When i went to pick up from c & v discount tire & breaks the email i recieved the day b4 from uhaul wen i called to make reservation did not have a confirmation number. So wen i got to p/u they had no info and had to re do reservation. Thank goodness they had a 10ft truck available. Many thanks to those at c & v discount tires. If i could work directly w them in the future it would make my experience so much better.

AMY B. en

Grado:

El cliente no dejó un comentario.

DULCE C. en

Grado:

Very good service

EUGENE Y. en

Grado:

I was charged for insurance and I declined it. Please check your records and refund the $28.00 insurance fee.

Anthony P. en

Grado:

El cliente no dejó un comentario.

Travis B. en

Grado:

Great service

charles s. en

Grado:

haven't rented in six months and the service is still as good as ever.

Ghazal M. en

Grado:

The guy almost lost my debit card claiming he gave it to me. It was behind him on the floor under his foot!! First time we passed by that location and the person inside said they didn’t know how the U-Haul rental worked. Second time we went to a different U-Haul to end up picking up the truck from the first location and didn’t tell me they closed early on Saturdays, I almost lost the chance to get the rental. They charged me way too much!! I didn’t want the insurance and I’m ultimately sure they charged me for it because they didn’t discuss anything other than tax, the 19.95 for the truck and the .99 cents per mile. I shouldn’t have had to pay $162+!!! For a 24 hr rental driving one way 100 miles!!!!! Plus it overdrafted my acct by waiting a week to charge me!!! I should’ve only paid close to $130! THEY RIPPED ME OFF. The pick up location was C&V auto in Wappingers falls. The drop off location was closed when we dropped off the truck

Paul P. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

El cliente no dejó un comentario.

Cathy M. en

Grado:

Everything worked out perfectly. Thanks

Michelle F. en

Grado:

El cliente no dejó un comentario.

Patricia S. en

Grado:

Owner was very helpful in assisting me to reserve the vehicle.

Amy H. en

Grado:

El cliente no dejó un comentario.

Gerard C. en

Grado:

El cliente no dejó un comentario.

andre l. en

Grado:

They provided a Drop Box for easy return of Truck. Very Convenient.

Orlando M. en

Grado:

El cliente no dejó un comentario.

EDDIE B. en

Grado:

El cliente no dejó un comentario.

PAUL P. en

Grado:

El cliente no dejó un comentario.

Paul B. en

Grado:

The location where I picked up my rental were very friendly would use them again in the event I need that type of equipment. Just wish the location that is closer to me would’ve had what I needed.

James D. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Brett G. en

Grado:

El cliente no dejó un comentario.

Joshua R. en

Grado:

Fast, prompt, great service. Courteous and helpful owner and employees. Highly recommend this location to rent a U-Haul. Patrick was extremely knowledgeable and helpful.

Kevin B. en

Grado:

Truck was dirty inside and had uncleared snow on top of it. Also had a noisy exhaust.

Antonio G. en

Grado:

El cliente no dejó un comentario.

Tamara p. en

Grado:

El cliente no dejó un comentario.

bruce a. en

Grado:

El cliente no dejó un comentario.

Todd V. en

Grado:

El cliente no dejó un comentario.

Qiong Z. en

Grado:

Truly wonderful experience with this rental place, John and Mike made us feel home-coming with their exceptional and friendly service. Highly recommend to check out this place!

JEFFREY F. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Taveres W. en

Grado:

No need to improve on anything,also I would like to add that the gentleman who helped me made the process delightful and fast.

ALEX G. en

Grado:

John the repair shop manager was terrific. Will use his location again for sure

John m. en

Grado:

El cliente no dejó un comentario.

Douglas L. en

Grado:

Great personal service.

Michele T. en

Grado:

Decrease per mile cost. Otherwise a great experience with John at C & V. Would definitely recommend them.

Keith G. en

Grado:

John was amazing, He went above and beyond to make sure a very stressful day was not made worse. Kudos to him and his staff.

Judith A. en

Grado:

I will NEVER RENT FROM UHAUL AGAIN AND I WILL BE POSTING ON EVERY SOCIAL MEDIA AVENUE EXACTLY HOW I WAS TREATED LIKE A CRIMINAL BY YOUR DISTRICT MANAGER.

Armand H. en

Grado:

Location great, that's why I'd recommend it. Truck wasn't very clean at pickup- maybe because I was there a few minutes early. Food debris and a folding chair left in cab. Cargo area was not swept out. I didn't raise an issue because place was so busy, and I was in a hurry. Wanted to rent at 09:00, but was called and told earliest I could was 10:00.

sheldon c. en

Grado:

This was my first visit to c&v discount tire&brake. There were 3 guys in the shop and they saw when i drove in yet i had to go into the bay to speak to them. Then Patrick the guy who I believe made the lease agreement came out on the phone speaking to a customer about his car and his body language and tone immediately was a turn off. After hanging up, he remarked to his coworker about that customer which was not friendly remarks. I asked him if any of the 4 trucks were available and he said I have no idea. As it turned out they were all available. After being there for 5 minutes during our interactions, I said to myself, what a poor service and unfriendly interactions. I would never bring my car or recommend his service station to anyone. One of his last conversations to me before I left his shop was I will make your return time 245 pm as if you bring it back after 3pm after having it for the 2 days I rented the truck, you will be charged an extra day which I understood. Little did I know that come the day the truck was due back that I would have received a phone call from Patrick him stating that he told me he needed the truck back as he had it rented and he told me that at the start. That was the start of our contention . Then , my question is, if at the time I rented the truck they were all available, how come 2 days later he needed the truck and he had told me at time of rental that he told me he had rented the truck for that Fruday my return day. Its now crystal clear that one of us must be lying. Also, there was little gas in the truck. U have photo proof of the little gas in the truck that I had to go to a fuel station to put in fuel. Very poor customer service. I certainly hope this had nothing to do with my race.

JOE P. en

Grado:

El cliente no dejó un comentario.

NICK F. en

Grado:

I had a problem with the online reservation process. I entered all the required information. Then it asked me to start all over again. Apparently your computer program has issues that make it very time consuming for a potential customer. Also, I believe charging an environmental fee is not right, fair, ethical, or legal.

Lisa F. en

Grado:

El cliente no dejó un comentario.

Tom C. en

Grado:

Great service, quick rental pickup. Would use this location again.

morgan p. en

Grado:

El cliente no dejó un comentario.

LAURA F. en

Grado:

I would definitely use this location to rent again in the future. Very friendly and accommodating.

Lindsay S. en

Grado:

Spent two seconds at this location. The next customer just finished checking out when I handed the uhaul clerk the keys. He didn't make us fold the moving blankets which was nice especially after having to climb a narrow steep staircase with 18 steps to our new apartment for five hours all while handling all of our stuff. Would recommend it because it was quick and easy. Thanks!

laura leigh A. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

El cliente no dejó un comentario.

Eve C. en

Grado:

El cliente no dejó un comentario.

David K. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

this is the only UHaul location where I haven't had problems

Jason T. en

Grado:

El cliente no dejó un comentario.

PAT L. en

Grado:

John goes out of his way to help customers rent Uhaul trucks ..vans..personal touch.. ...best in the hudson valley rental service Ck my records ive rented alot thru the years ..and im sticking with CV ..ty pat

charles s. en

Grado:

El cliente no dejó un comentario.

MARCUS J. en

Grado:

That was the best experience, in and out then on my way... it couldn’t have gone any better...

charles s. en

Grado:

El cliente no dejó un comentario.

Jeff S. en

Grado:

John is friendly, helpful and professional. I enjoyed working with him.

ROBERT S. en

Grado:

I was under assumption I was paying 19.95 for day n .69 a mile that’s what I looked up at your site instead u charged me diffently which came out to more money I think your agents should go over price before renting!!!

charles s. en

Grado:

El cliente no dejó un comentario.

Eliseo U. en

Grado:

Outstanding Professionalism. Customer service at its top notch. Am loving Uhaul more because of this location. Am def coming back soon !

damian c. en

Grado:

El cliente no dejó un comentario.

Javier L. en

Grado:

The employees were kind and informative. Made my experience seamless and wonderful. Thank you!

William Z. en

Grado:

C&V. Needs retraining for the employees who do the rental

charles s. en

Grado:

El cliente no dejó un comentario.

Patricia O. en

Grado:

El cliente no dejó un comentario.

KEN T. en

Grado:

May be to show in the vehicle where to fill the gas back to, specially when is between the marked lines. When giving the key; Mr. Toledo let me point to you where the gas level needs to be when you bring the vehicle back. Just a thought.

charles s. en

Grado:

El cliente no dejó un comentario.

charles s. en

Grado:

business as usual