El cliente no dejó un comentario.NANCY S.
Customer Reviews for C&R Supermarkets Ace Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I was told the day before that my preferred truck size at my preferred location would not be available. The â€œsolutionâ€ the regional service rep gave me was a larger truck 30min away from the requested pick up location. Due to weather, the entire town at my pick up truck location was changed to was flooded and had numerous road closures. When we told the regional scheduling service rep this she didn't care. She did not listen to our concerns or try to help us other than getting us a truck. Again, the truck was not the size we wanted and even further away. When I asked if she could find any trucks between the location that we were dropping off at in O'Fallon Illinois and our requested pick up location of Columbia Missouri, she was very quickly irritated and did not help us. She was very rude, demeaning, sassy on the phone. I do not feel as though she helped us whatsoever and was very rude in her phone conversations with us. She did not service the customer in a friendly or helpful manner. On the day that we picked up the truck at the new pick up location, we also found out that that location did not have the dolly that we requested. So not only did we have to go to a location that was further away, we do not have the truck that we originally wanted, nor did we get the supplies that we needed. I'm not sure why U-Haul wasn't able to see on the supply list that particular location did not have all of that materials we requested. It seemed as though U-Haul overscheduled they are trucks and equipment. I do not make the move easy whatsoever. I made the move worse. I will not use U-Haul again. I was very displeased with the service.KRISTEN M.
El cliente no dejó un comentario.CHRISTOPHER F.
El cliente no dejó un comentario.Nasser Y.
El cliente no dejó un comentario.doug B.
El cliente no dejó un comentario.GREGORY H.
El cliente no dejó un comentario.CAYETANO L.
Staff needs training in how to check out rentals. For the 3rd time I've rented from this location, it again took over 45 minutes for them to figure out how to use the uhaul system. Unacceptable. Check in was sure quick...kid took my key and tossed it on the counter snd said it was done. Didn't check miles or anything nor did he note the return time. Again, unacceptableMichael D.
El cliente no dejó un comentario.Art W.
Train all employees on renting Uhaul equipment.SONJA A.
El cliente no dejó un comentario.ESTILL T.
El cliente no dejó un comentario.ROSS B.
Super easy rental with great customer service!charles M.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.Erik M.
I am just thrilled to have U-Haul available in our little town. The service at ACE was great also!PATRICIA P.
El cliente no dejó un comentario.Bobby N.
Having a local source for rental really helped ease some of the moving stress. Thank you. Staff were very helpful.JOHN B.
El cliente no dejó un comentario.ron A.
El cliente no dejó un comentario.Karl W.
El cliente no dejó un comentario.Keara B.