Comentarios de los clientes para C&J Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de C&J Storage

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

steve C.
Clasificación:

El cliente no dejó un comentario.

Todd M.
Clasificación:

Friendly and very polite, very nice location. My second time there and I wouldn't hesitate to recommend them to everyone.

Bill D.
Clasificación:

El cliente no dejó un comentario.

Travis H.
Clasificación:

Hated the return procedure on the phone. No one told me you had to be on site to do it...I had already dropped the trailer and left and had to go back.

GILBERT M.
Clasificación:

Outstanding service. Pleasant people to deal with.

CLINTON H.
Clasificación:

El cliente no dejó un comentario.

Steven W.
Clasificación:

We have spent over 15,000 with your company and most of it has come or gone out of this location and my husband and I had a miscommunication and left a couple of items in the trailer which we return over 15 hours early. They had 3 more of these trailers on their lot, instead of calling and asking if we realized the items were in the trailer they threw them away. They have called us from this location to confirm our pick up times and other items, so we know they have access to a number to call. When theY charged me a 15.00 cleaning fee I called them, as we usually wash out the truck or trailer and some times have washed the whole outside of the truck before returning it, so I didn't understand what happened. I was told there were items in the trailer and they had thrown them in the dumpster. I asked if they could be taken out of the dumpster and put aside and they made a huge deal of not putting two wire frames in their “showroom” but would leave them outside if I would come ASAP and pick them up. I volunteer usually every morning Monday through Thursday at our food pantry, we're we hand out food to homeless and people, families in need with children. I was not able to volunteer as I had to drive 30 minutes to pick up the wire frames that took up maybe 6'X 1'X 6” of their showroom. I will use this location as a very last resort in the future should we rent from Uhaul again. I will be telling people about this experience, After spending over 15,000 in approx 2 years time I find this customer service very poor and their attitude rude and very appreciated. And their behavior also reflects on Uhaul as that is the service they are providing.

VINCENT P.
Clasificación:

This one stop Storage and Uhaul Dealer is Awesome and very Helpful and Clean ! Thx's

DANIEL S.
Clasificación:

I filled out everything online and paid in advance. I did all the paperwork on line to speed up the check in process. I think the guy redid it all as it took a long time when all I should have had to do was sign and go. When he got done doing the paperwork the person said I owed $36.00. That did not make me very happy.Turns out he added insurance back in which I previously declined so he backed that out but I still owed 1.99. I still don't know why i owed even that but I paid. He said it had to do with taxes. I say somewhere somehow I got charged too much. While $2.00 wasn't worth the time to figure out it doesn't make your system look very credible.

Ledeen A.
Clasificación:

Very friendly staff, appears to be a great combo rates for storage a bit high but renting a truck was a breeze.

GEORGIA J.
Clasificación:

El cliente no dejó un comentario.

ROBERT E.
Clasificación:

U haul should pay the 100 deposit back immediately upon delivery of clean truck that's fueled up shame on the company. Your customers like their money just as much as uhaul loves theirs!!!!

Timothy S.
Clasificación:

El cliente no dejó un comentario.

Garrett A.
Clasificación:

El cliente no dejó un comentario.

Garrett A.
Clasificación:

El cliente no dejó un comentario.

Beth C.
Clasificación:

Great service! Very helpful and patiently answered my questions before I had even made a reservation for a trailer. Trailer was clean and ready to go when we arrived. Was able to return it after hours. Rented a truck previously with same results. Will definitely rent from them again if needed! Highly recommend C & J Storage!

PHILIP M.
Clasificación:

El cliente no dejó un comentario.

ALLAN B.
Clasificación:

El cliente no dejó un comentario.

LOUIS M.
Clasificación:

El cliente no dejó un comentario.

DANNY H.
Clasificación:

I was charged $45 for insurance without my permission. It took several hours to get through to your customer service, which demonstrates a lack of customer service.

JEREMY L.
Clasificación:

Very professional and helpful.

RANDY S.
Clasificación:

All smooth.

CLETUS T.
Clasificación:

El cliente no dejó un comentario.

Bernard L.
Clasificación:

We just dropped it off and the personnel guy just checked it in by computer and sent us an email. It was quick and easy,

Chuck H.
Clasificación:

El cliente no dejó un comentario.

DARREN G.
Clasificación:

El cliente no dejó un comentario.

Georgia J.
Clasificación:

El cliente no dejó un comentario.

Anthony H.
Clasificación:

Amazing Staff and Facility! Can not think of an improvement because it's great already!

Douglas L.
Clasificación:

El cliente no dejó un comentario.

Mandi C.
Clasificación:

El cliente no dejó un comentario.

Kathryn J.
Clasificación:

Great location as far as customer service is first. Let them keep doing the job they are doing. It works for U Haul.

Becky C.
Clasificación:

El cliente no dejó un comentario.

Gary and Pam S.
Clasificación:

El cliente no dejó un comentario.

Paul M.
Clasificación:

Everything with the trailer and the service was excellent. Very pleased with the overall rental experience.

Kenneth M.
Clasificación:

Had a billing problem, otherwise ok.

Janet W.
Clasificación:

El cliente no dejó un comentario.

Sherry B.
Clasificación:

El cliente no dejó un comentario.

Todd M.
Clasificación:

Very easy to drop off the trailer, very friendly staff.

Tammy H.
Clasificación:

Nothing. This is a nice established business and they are very polite and efficient. Thank you!

Robert H.
Clasificación:

El cliente no dejó un comentario.

Linda B.
Clasificación:

El cliente no dejó un comentario.

Leroy R.
Clasificación:

Overall a great experience, friendly people, normal hours, accommodating, easy peasy.

Gary M.
Clasificación:

Everything was good

Melvin W.
Clasificación:

El cliente no dejó un comentario.

Chris L.
Clasificación:

Great place to do business with!

Toby Y.
Clasificación:

El cliente no dejó un comentario.

Kenneth M.
Clasificación:

The customer service, equipment, trailer , everything was excellent. Would definitely use again & highly recommend to others. Thankyou!

Becky W.
Clasificación:

El cliente no dejó un comentario.

Paul B.
Clasificación:

El cliente no dejó un comentario.

LANCE T.
Clasificación:

Very best customer service. Everyone there was friendly and helped in every way they could. I could not have had a better rental experience! I would recommend to anyone that asks! Outstanding!

Royce R.
Clasificación:

El cliente no dejó un comentario.

Dale L.
Clasificación:

Price higher than quoted by dealer in Troy, Mo

Ivan G.
Clasificación:

El cliente no dejó un comentario.

Keith P.
Clasificación:

El cliente no dejó un comentario.

Keith P.
Clasificación:

El cliente no dejó un comentario.

SALVATORE S.
Clasificación:

El cliente no dejó un comentario.

Martin N.
Clasificación:

El cliente no dejó un comentario.

Keith P.
Clasificación:

Simplify the system

Martin N.
Clasificación:

El cliente no dejó un comentario.

Kurt P.
Clasificación:

El cliente no dejó un comentario.

Richard K.
Clasificación:

El cliente no dejó un comentario.

Ernest T.
Clasificación:

C&J handled everything well. Would recommend to others!

jim H.
Clasificación:

just maintain good service

Dee D.
Clasificación:

We have rented from this location four different times and each time they have been helpful and pleasant to do business with.

Charles J.
Clasificación:

not a thingnThanks

Trevor D.
Clasificación:

Nothing, everything went quick and was great! Thank you!

Dee D.
Clasificación:

El cliente no dejó un comentario.

Brandon W.
Clasificación:

El cliente no dejó un comentario.

William B.
Clasificación:

This location was very nice and well-maintained. The gentleman at the counter was not very pleasant though, hence the 'Average' rating.

Patricia J.
Clasificación:

El cliente no dejó un comentario.

David W.
Clasificación:

El cliente no dejó un comentario.

Donald M.
Clasificación:

El cliente no dejó un comentario.

DEE D.
Clasificación:

El cliente no dejó un comentario.

brandon R.
Clasificación:

El cliente no dejó un comentario.

MIKE V.
Clasificación:

These people are great! Friendly, courteous, and they go out of their way to be very helpful. Their storage units are very clean, and they make sure your uhaul equipment is ready to go. You will be treated right!

WARREN T.
Clasificación:

El cliente no dejó un comentario.

Jeffery W.
Clasificación:

El cliente no dejó un comentario.

frank C.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

Could not get any better. At the warsaw location. The Garden City location. Well I will just say I`ll never go back there again.

KEMNER P.
Clasificación:

Everything OK at this time

CHUCK L.
Clasificación:

El cliente no dejó un comentario.

ELLEN P.
Clasificación:

Great experience. Friendly people.

scott alan M.
Clasificación:

El cliente no dejó un comentario.

DAVID S.
Clasificación:

El cliente no dejó un comentario.

Nicholas P.
Clasificación:

Vehicle needs an alignment bad! Motor sounds like crap

DEBORAH F.
Clasificación:

I made after hours drop off so I did not have interaction with anybody but it is a very well maintained facility

JIM M.
Clasificación:

Both locations were excellent to work with in every respect. The truck I was given worked terrific and was a joy to drive. I was really impressed with the truck.

ROGER H.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

El cliente no dejó un comentario.

JEANNE D.
Clasificación:

It was all great

MIKE V.
Clasificación:

Very friendly, helpful and informative. Helped us find people to help us load and unload. Used their storage for two years

Matthew N.
Clasificación:

Very friendly atmosphere and very helpful as always. I've rented here 3 or 4 times in the past. Would definitely go here again without hesitation.

Jon L.
Clasificación:

El cliente no dejó un comentario.

IRIS N.
Clasificación:

gas tank was almost empty! and was charged for 24 hours, when only used for 5 hours. i have used this company 5 or 6 times over the last year. The older gentleman very helpful. Younger guy, very rude, and not helpful. I also have rented storage unit from them, for several months to store furniture, etc. after having fire, things purchased to replace items lost, same situation, on personal.

Gary and Pam S.
Clasificación:

El cliente no dejó un comentario.

ELISSA M.
Clasificación:

El cliente no dejó un comentario.

donald H.
Clasificación:

El cliente no dejó un comentario.

DONNIE W.
Clasificación:

El cliente no dejó un comentario.

gary B.
Clasificación:

El cliente no dejó un comentario.

Thomas E.
Clasificación:

The initial charge paid was for 4 days $165, 4 days rental with safe insurance coverage. At pick up I was told to drop it in Warsaw was close to $100 extra. Well my schedule changed and I changed to drop it off in Warsaw 2 days early which should have been enough credit to almost pay for the remote dropinstead I get an additional charge of $161 on my card which I will protest and not pay. I GUARANTEE THAT I WILL NOT CONSIDER UHAUL AT ANYTIME IN THE FUTURE

No se han enviado comentarios para esta ubicación.

Volver
arriba