Customer Reviews for C&G Onsite
(U-Haul Neighborhood Dealer)

128 reviews

8906 S Octavia Ave   Bridgeview, IL 60455

(708) 422-8232

Office Hours

  • Monday - Wednesday:
    9 am - 1 pm / 2 pm - 5 pm
  • Thursday:
    9 am–5 pm
  • Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am–3 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(708) 422-8232

8906 S Octavia Ave
Bridgeview, IL 60455

Services at this Location:

Office Hours

  • Monday - Wednesday:
    9 am - 1 pm / 2 pm - 5 pm
  • Thursday:
    9 am–5 pm
  • Friday:
    9 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am–3 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Nicole Le Van 
Rating:
4.0

The guy at the desk was so helpful He was able to explain several things we didn't know and when we had a problem with checking in he assisted us until we received our truck. Thank you so much for your help.

Jasmine Clay 
Rating:
5.0

I kept the truck for 2 hrs. Great customer service and I will be renting from this location

Veronica Miracle 
Rating:
2.0

The male representative was not friendly at all. He was rude as I had completed my reservation online and decline the $26 optional insurance as he insisted to pay the additional optional insurance as he stated I agreed and I told him no I had and is declining. He didn't even guide me to tell me where the truck was parked and it was a rainy morning. Very rude.

Cynthia Garcia 
Rating:
4.0

Customer did not leave a comment.

Toby Zichterman 
Rating:
2.0

Definitely not a nice costumer service at this place

JESUS OLIVERA GARCIA 
Rating:
1.0

Disrespectful representative

James Quillin 
Rating:
5.0

Customer did not leave a comment.

KAITLYN KELLY 
Rating:
5.0

Customer did not leave a comment.

NAWAL HAMIDeH 
Rating:
5.0

Customer did not leave a comment.

Bianca Hernandez 
Rating:
5.0

Customer did not leave a comment.

Angelina Reyes 
Rating:
5.0

N/A

George Saidu 
Rating:
5.0

Everything was great! Absolutely no complaints.

Sarah Swinford 
Rating:
4.0

Customer did not leave a comment.

Joselin De la torre 
Rating:
5.0

They were wonderful! We did not bring the truck back on time and ran about a half hour over and they did not charge us! Highly recommend!

John Regan 
Rating:
5.0

The online way to get the truck was awesome. The return method was so easy to use.

Robert Brown 
Rating:
5.0

Customer did not leave a comment.

Patricia Alonzo 
Rating:
3.0

Customer did not leave a comment.

waleed sleit 
Rating:
5.0

Nothing. Cesar was awesome answering questions. Great customers service.

sandra villegas 
Rating:
4.0

Easy to find. Prices were good. Close to our home.

Dennis Floss 
Rating:
4.0

Very accommodating. Convenient location close to my home. Made my day a lot smoother.

Warren Holder 
Rating:
2.0

Was supposed to pick up from alsip Illinois location which is 1 minute from my house. They ended up changing my pick up location to Bridgeview Illinois last minute which is an extra 25 minute drive

John Sassano 
Rating:
5.0

Customer did not leave a comment.

Javier Guerrero 
Rating:
5.0

Customer did not leave a comment.

Jaroslaw Krajewski 
Rating:
4.0

Customer did not leave a comment.

Suzan Ljatifovski 
Rating:
4.0

I was satisfied with my experience which is why I only use U Haul. At least 10 times in the last 50 years. Always an easy pickup and return.

Albert Espinosa 
Rating:
5.0

Customer did not leave a comment.

Dominic Dimaggio 
Rating:
1.0

Absolutely garbage never again. I will find something else .

Jhn Rafferty 
Rating:
1.0

Starter on vehicle needs to be replaced. Turned the key and just clicks. This happened twice. Finally engine would start after multiple attempts. I am sure they were told about this but decided to ignore taking any corrective action. Vehicle was also dirty inside and out. Very disappointed

Edward Elmer 
Rating:
5.0

Customer did not leave a comment.

Mitchell Reyes 
Rating:
1.0

I don’t think the mileage was correct, and I believe we got over charged and we added 6 dollars extra on gas tank

Sandra Gaitan 
Rating:
1.0

Scheduled a 12:45 pickup. When I got there about 12:50 no one was there. I called and they said the person went to lunch and should be back later. I didn’t get my truck until 1:45. The person was in the back watching a movie when I got there.

Nicolas Summers 
Rating:
4.0

Customer did not leave a comment.

Anthony Gioiosa 
Rating:
5.0

Professional employee since I call until I hook to it Great service

AHMAD HAMAD 
Rating:
5.0

very friendly and helpful personnel highly recommend this location

robert thomsen 
Rating:
5.0

Customer did not leave a comment.

Dale Gordon 
Rating:
5.0

Customer did not leave a comment.

JOHN PACE 
Rating:
5.0

Customer did not leave a comment.

MARILYN LANGYS 
Rating:
2.0

I got lights on the dashboard also the right rear light is not working either brake light or the signal light

Mustafa Shafout 
Rating:
5.0

Customer did not leave a comment.

OTIS PRICE 
Rating:
5.0

Perfect

Matasem Makhlouf 
Rating:
3.0

Customer did not leave a comment.

MARIO FARIAS PONCE 
Rating:
3.0

Truck worked well but cab was dirty with dog hair all over.

Laverne Purchase 
Rating:
5.0

Customer did not leave a comment.

MARINA GAYTAN 
Rating:
4.0

Great service

Michael Gilliam 
Rating:
4.0

When I went to the original location that I received via email,my rental wasn’t there. The associate working at that location helped me locate where my rental was located. I that started me off with a negative opinion. Through the help of the associate both on the phone and at that location, things got better.

Nelson Cook 
Rating:
5.0

All employees i was helped by were very serviceable, knowledgeable, very helpful. Thank you for having great employees 🥳👍

ORALIA MONTANEZ 
Rating:
5.0

Customer did not leave a comment.

SHAWN BREEN 
Rating:
5.0

Customer did not leave a comment.

CORRISSA RODRIGUEZ 
Rating:
5.0

I was suppose to have a Truck at 7 am at another u haul location! They didn’t have my truck and sent me to this location to get a truck at 9 am! This made me 2 hours late in my move and I had to hold off my labor 2 hours! I booked 48 hours in advance and was not happy!

jerrold burke 
Rating:
5.0

Customer did not leave a comment.

Laura Marszalek 
Rating:
3.0

Customer did not leave a comment.

TANYA WILLIAMS HUDSON 
Rating:
5.0

Customer did not leave a comment.

John Holtz 
Rating:
5.0

Customer did not leave a comment.

Mario A Villalobos 
Rating:
3.0

Just a lot of dog hair left in the front of the cab from the previous renter. Good thing we weren't allergic to dogs.

Devon Griggs 
Rating:
5.0

Customer did not leave a comment.

REINALDO HERNANDEZ 
Rating:
5.0

very nice guy, helpful ,

Peter Mincik 
Rating:
5.0

Customer did not leave a comment.

Terry Jones 
Rating:
1.0

Customer did not leave a comment.

Kevin Farley 
Rating:
5.0

Customer did not leave a comment.

Brian Sheehan 
Rating:
4.0

Customer did not leave a comment.

Patrick Coughlin 
Rating:
5.0

Customer did not leave a comment.

William Stroud 
Rating:
1.0

Have someone at the location. If they are open, then they should have someone there, seems like it would make sense. Amazing that the pick up and drop off location both were during normal business hours when they are “suppose” to be open and neither place had anyone around. Seemed like a bad joke came to life.

Gary Lemke 
Rating:
5.0

The experience was much better than expected. The trailer was in great condition. The office opened on time. Their after-hours return policy made for a stress-free day. Thank you, Gabriel !!!

MIKE DALESSIO 
Rating:
5.0

Customer did not leave a comment.

Josh Ramos 
Rating:
2.0

No one was there when I arrived. I had to wait 10 to 15 minutes. No sign was displayed indicating the staff would return.

Rupert Graham 
Rating:
5.0

Excellent customer service

pamela henry 
Rating:
5.0

It was a perfect with exception that snow accumulated in the roof of the truck and changed to watering furniture. Thanks anyway

William Lisiak 
Rating:
5.0

Windshield washer fluid was frozen. It was snowing, couldn’t see the street thru the windshield. Will never rent from U-Haul again.

Hussein Awad 
Rating:
3.0

Customer did not leave a comment.

dawn watson 
Rating:
3.0

Worker was never in when we needed help. Sent emails, texted, and called but never returned a response. It was clean and well maintained equipment but service was less than adequate.

Aiste Drukteinyte 
Rating:
5.0

Was very helpful. Helped load up trailer. Very accommodating.

Vincent Cryns 
Rating:
5.0

Customer did not leave a comment.

ray thompson 
Rating:
4.0

Need to have sign to locate the entrance of location. Couldn't find at first. Hard to locate.

Balbino Aseves 
Rating:
5.0

Gabe was super nice and made for such a pleasant experience.

Danielle Pellegrino 
Rating:
5.0

The rep at this location made everything very easy and was professional.

EZEQUIEL VELAZQUEZ 
Rating:
5.0

The location wasn’t my first choice but it was close enough. The truck was ready and waiting and the attendant explained everything I needed to know. Very satisfied.

Allen Gallardo 
Rating:
5.0

Thank you!!

Rodelo Abelo 
Rating:
3.0

Find closer drop off locations that are not 45 minutes the opposite direction that someone is going.

Randy Kellmann 
Rating:
5.0

Gabe was very helpful and friendly. Very easy to work with.

Jim McKean 
Rating:
5.0

Outstanding performance by this location

matt glynn 
Rating:
5.0

Customer did not leave a comment.

Tom Powers 
Rating:
5.0

My experience was perfect, the staff was friendly and helpful. The vehicle was clean and everything was in order.

Robert Gleason 
Rating:
5.0

Gabe was very courteous and professional. Explaining everything as we went through hook up.

wojciech sikora 
Rating:
5.0

Very nice . Explained clearly. Smooth transaction.

linda cabrera 
Rating:
5.0

Customer did not leave a comment.

David Malhosky 
Rating:
5.0

Real nice guy at this location.

QUINCY ILME 
Rating:
5.0

Nothing My experience was great Personel was great and informative and good customer service

Danny Rivera 
Rating:
1.0

First your computer failed to send through an online order of boxes to the location specified. I had to purchase again on site and then just today go back to that location to sign for a refund. Now? Now the truck rental i did way in advance for pick up where we live in Blue Island IL is not available. We have to drive all the way to Bridgeview IL to get it. And we will get stuck paying for the extra mileage! I will NEVER use your online system again and plan to share this experience all over social media. This is a horrible experience and we hadn't even started moving boxes. Our reservation number is 22004304.

Julie Carlson 
Rating:
3.0

Customer did not leave a comment.

Joe Solcani 
Rating:
5.0

Customer did not leave a comment.

Jordan Lovrich 
Rating:
5.0

Had a little difficulty since I paid in advance and in full. They called someone and we were on our way

Andrew Buralli 
Rating:
3.0

Location was easy to find. Person was friendly and had me out of there in 1/2 hour. Place was not very clean or orderly.

Thomas Voegele 
Rating:
4.0

Customer did not leave a comment.

Noelani Hoeppner 
Rating:
3.0

Company was not open when my schedule pick up was made, I had to call my haul rep that called the company manager... He came right away to release vehicle

Kathy August 
Rating:
2.0

The equipment was not checked, the left turn signal was not operational so I could not take the 6 x 12 cargo trailer. I ended up taking a smaller one and had to return it because it would not fit the items I needed to move. This is typical for a drop off location, I would never use a drop off location again. I ended up going to Charlie's in Villa Park, he was awesome.

john kosiek 
Rating:
3.0

WENT TO PICK UP AT 530 THEY CLOSED AT 530 HAD TO PICK UP NEXT DAY AT 930

MICHAEL CALLIS 
Rating:
4.0

The staff at this location were very friendly and customer oriented. They made renting this trailer seem hassle free and I would go there again with no hesitation.

DALE NEHRING 
Rating:
5.0

Customer did not leave a comment.

KRISTINA LEDET 
Rating:
5.0

Very friendly and helpful. In and out in no time at all!

PAUL HANSON 
No reviews have been submitted for this location.

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