When I went to the original location that I received via email,my rental wasn't there. The associate working at that location helped me locate where my rental was located. I that started me off with a negative opinion. Through the help of the associate both on the phone and at that location, things got better.Nelson C.
Customer Reviews for C&G Onsite
(Distribuidor de U-Haul del vecindario)
Bridgeview, IL 60455
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
10 a. m. - 1 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All employees i was helped by were very serviceable, knowledgeable, very helpful. Thank you for having great employees ðŸ¥³ðŸ'ORALIA M.
El cliente no dejó un comentario.SHAWN B.
El cliente no dejó un comentario.CORRISSA R.
I was suppose to have a Truck at 7 am at another u haul location! They didn't have my truck and sent me to this location to get a truck at 9 am! This made me 2 hours late in my move and I had to hold off my labor 2 hours! I booked 48 hours in advance and was not happy!jerrold B.
El cliente no dejó un comentario.Laura M.
El cliente no dejó un comentario.TANYA W.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.Mario A V.
Just a lot of dog hair left in the front of the cab from the previous renter. Good thing we weren't allergic to dogs.Devon G.
El cliente no dejó un comentario.REINALDO H.
very nice guy, helpful ,Peter M.
El cliente no dejó un comentario.Terry J.
El cliente no dejó un comentario.Kevin F.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Patrick C.
El cliente no dejó un comentario.William S.
Have someone at the location. If they are open, then they should have someone there, seems like it would make sense. Amazing that the pick up and drop off location both were during normal business hours when they are â€œsupposeâ€ to be open and neither place had anyone around. Seemed like a bad joke came to life.Gary L.
The experience was much better than expected. The trailer was in great condition. The office opened on time. Their after-hours return policy made for a stress-free day. Thank you, Gabriel !!!MIKE D.
El cliente no dejó un comentario.Josh R.
No one was there when I arrived. I had to wait 10 to 15 minutes. No sign was displayed indicating the staff would return.Rupert G.
Excellent customer servicepamela H.
It was a perfect with exception that snow accumulated in the roof of the truck and changed to watering furniture. Thanks anywayWilliam L.
Windshield washer fluid was frozen. It was snowing, couldn't see the street thru the windshield. Will never rent from U-Haul again.Hussein A.
El cliente no dejó un comentario.dawn W.
Worker was never in when we needed help. Sent emails, texted, and called but never returned a response. It was clean and well maintained equipment but service was less than adequate.Aiste D.
Was very helpful. Helped load up trailer. Very accommodating.Vincent C.
El cliente no dejó un comentario.ray T.
Need to have sign to locate the entrance of location. Couldn't find at first. Hard to locate.Balbino A.
Gabe was super nice and made for such a pleasant experience.Danielle P.
The rep at this location made everything very easy and was professional.EZEQUIEL V.
The location wasn't my first choice but it was close enough. The truck was ready and waiting and the attendant explained everything I needed to know. Very satisfied.Allen G.
Thank you!!Rodelo A.
Find closer drop off locations that are not 45 minutes the opposite direction that someone is going.Randy K.
Gabe was very helpful and friendly. Very easy to work with.Jim M.
Outstanding performance by this locationmatt G.
El cliente no dejó un comentario.Tom P.
My experience was perfect, the staff was friendly and helpful. The vehicle was clean and everything was in order.Robert G.
Gabe was very courteous and professional. Explaining everything as we went through hook up.wojciech S.
Very nice . Explained clearly. Smooth transaction.linda C.
El cliente no dejó un comentario.David M.
Real nice guy at this location.QUINCY I.
Nothing My experience was great Personel was great and informative and good customer serviceDanny R.
First your computer failed to send through an online order of boxes to the location specified. I had to purchase again on site and then just today go back to that location to sign for a refund. Now? Now the truck rental i did way in advance for pick up where we live in Blue Island IL is not available. We have to drive all the way to Bridgeview IL to get it. And we will get stuck paying for the extra mileage! I will NEVER use your online system again and plan to share this experience all over social media. This is a horrible experience and we hadn't even started moving boxes. Our reservation number is 22004304.Julie C.
El cliente no dejó un comentario.Joe S.
El cliente no dejó un comentario.Jordan L.
Had a little difficulty since I paid in advance and in full. They called someone and we were on our wayAndrew B.
Location was easy to find. Person was friendly and had me out of there in 1/2 hour. Place was not very clean or orderly.Thomas V.
El cliente no dejó un comentario.Noelani H.
Company was not open when my schedule pick up was made, I had to call my haul rep that called the company manager... He came right away to release vehicleKathy A.
The equipment was not checked, the left turn signal was not operational so I could not take the 6 x 12 cargo trailer. I ended up taking a smaller one and had to return it because it would not fit the items I needed to move. This is typical for a drop off location, I would never use a drop off location again. I ended up going to Charlie's in Villa Park, he was awesome.john K.
WENT TO PICK UP AT 530 THEY CLOSED AT 530 HAD TO PICK UP NEXT DAY AT 930MICHAEL C.
The staff at this location were very friendly and customer oriented. They made renting this trailer seem hassle free and I would go there again with no hesitation.DALE N.
El cliente no dejó un comentario.KRISTINA L.
Very friendly and helpful. In and out in no time at all!PAUL H.
El cliente no dejó un comentario.ROBERT J.
Very Nice people to deal with. Very Accomdating. Even let me keep my car on their property while I used the rental. GraciasJOSEPH C.
The man there did a great jobmichael D.
Drop off with key box. IMPORTANT: Attendant at the pickup location reported a 1/8 amount of gas in the tank increase than was given to me. This cost me $7 on the return because I refilled the tank to the part that was in the tank originally. He gave me no chance to dispute this because he rushed back into the office after giving me the truck. This really upset me after seeing the charge on the other end.DANIEL C.
El cliente no dejó un comentario.RICK S.
El cliente no dejó un comentario.monica C.
El cliente no dejó un comentario.MARK W.
El cliente no dejó un comentario.DAWN P.
Very nice peopleKimberly R.
El cliente no dejó un comentario.Joe D.
Attendant could have help with the adjustment of the rear view mirror on the passenger side. I had to get out of the truck 4-5 times in order to do this myself.DONNA F.
El cliente no dejó un comentario.Ebony D.
Nice,service!!!!next time I decide again!!!!ANDRZEJ C.
Waited for 20 minutes for a sales rep to get a real drop off location - then the call was dropped. Call 2 got a drop off location emailed to us but the link was invalid because of a problem on the uhaul web site. call3 - Person 3 was able to sent the actual new drop off address. Thanks khrystana eppright!!!MARY H.
Great customer service, clean truck.Belinda B.
El cliente no dejó un comentario.Kaitlin S.
I will never use Uhaul anymore. My first reservation the place was closed no one showed up. The second reservation I had to wait an additional 30min after waiting over 30 min at first location. It put my schedule behind and very unprofessional.Elice D W.
Be open or available when the truck has to be returned to your location, otherwise the experience went well.STELLA J.
El cliente no dejó un comentario.Diego S.
El cliente no dejó un comentario.JEREMIAH V.
El cliente no dejó un comentario.ROSE MARY B.
make sure that the reserved items are on site.i reserved a cargo van, which the website said was going to be there, but it was not. the renter was kind enough to give me a 10" truck for the same price of a cargo van.ALEXANDRU C.
El cliente no dejó un comentario.KELVIN M.
great experience.Brian M.
El cliente no dejó un comentario.BRANARA ZAMBRAN A.
If you reserve your u-hal online please call the day before to confirm, mine online order was never processed, i called corp and everything was corrected, I had to pickup the u-hal from another location futher than the requested one, u-hal took care of the extra miles, what could have been a bad experience turned out to be ok. Please call the day ahead to confirm.LISA C.
I booked online over a month in advance an even call the week before and the day before to confirm my reservation. On the day of my move, I was told there was no truck and had to drive an hour out of my way to get one. I WILL NEVER RENT FROM UHAUL EVER AGAIN and plan on telling all of my family and friends about my horrible experience.JENNIFER K.
El cliente no dejó un comentario.HARRY O.
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