Customer did not leave a comment.Kyrah B.
Customer Reviews for C&C Financial Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
First location: W. Service Rd. I reserved it clearly. They cancelled the reservation and told me I reserved for the wrong date which I did not. Then manager made me wait 10 minutes, then was very condescending and rude to his employee in front of us, was rude to another customer on the phone, told me to go to CNC and when I expressed frustration about driving the truck on a busier road that was farther away he was condescending to me that driving it should be easy, it shouldn't be a big deal to go to another location and get the truck an hour later at another place than I had reserved. CNC: Required another person's cell number and name which is rude and unacceptable since I am single. I need a reference? Absolutely unfair to have to provide someone else's information. Required!!!! Me to use my phone to upload my license. I provided my license to them. Having a smart phone should not be a requirement to rent a UHAUL. I was never told in my reservation process that a smart phone was required. This is a violation of my privacy. Other than that, everything else with this location and the truck rental was perfect so I would recommend CNC to others.HOLLY B.
Super friendly and professional. Would rent from this location since I now live in Mobile :)MELANIE T.
I've rented a van from 2101 airport blvd location , the van is stinks really really bad , the smell was very very strong and i asked u-haul to replace it for me they said they only can do refund , but i didn't accept this because i can't wait couple days to get my money back â€œ3-5 busniess daysâ€ I don't have problem with uhaul! It's a great company , but this location and the guy over there is just too bad!JOSEPH A.
Ensure the cleanliness of the vehicle.Erika T.
Customer did not leave a comment.Cherry W.
Customer did not leave a comment.Kathyleen L.
this location is mostly a high-end used car sales business. no one showed up after 6pm to assist driving my car onto the auto transporter. if you are a dealer you should support make every effort to insure common folks like myself do the connection right!MICHAEL F.
Customer did not leave a comment.William O.
Customer did not leave a comment.LONNIE C.
Could use a key drop box Was confused as to where to put the key when we dropped the u haul when they were not open. Other then that it was all greatCassie R.
Don't be complaining that you are to early to pick up your rental. I was told when I reserved the u haul to pick it up at 10:00 am. It was a few minutes after 10:00 am when I arrived. Did not appreciate listening to complaining about pick up.JERRY W.
Customer did not leave a comment.KATINA C.
Little oil on straps roll assemblyMULLOY R.
The process was very smooth.HEIDI H.
Awesome .....Andy and David are the best !!DAVID N.
My problem was with customer service, he was somewhat helpful but I couldn't hardly understand him because he was breathing so hard and loud in the phone, I eventually got the problem solved myself.DANNY A.
Customer did not leave a comment.Colin C.
Customer did not leave a comment.Sisley J.
Awesome guysCHARLIE E.
Same as above, locations great and friendly the truck was lacking.Thomas J.
Customer did not leave a comment.Joel M.
Simple drop off and friendly staffJason H.
Customer did not leave a comment.Tiffani W.
Everything was greatCalvin R.
Night drop off, dont knowGabriel A.
Customer did not leave a comment.Kristin E.
My debit card was charged twice and I only signed one receipt.Mylena P.
Keep up the excellent customer service.Edwin V.
Friendly and good customer serviceGlynis M.
Customer did not leave a comment.TOMONICA G.
Have better customer service skills and realize if you don't like dealing with the public find a new jobEmmanuel B.
When u turned on the lights the truck it would short out the windshield wipers and the lights wouldnt work.Harold W.
Customer did not leave a comment.trayon W.
Customer did not leave a comment.KENNETH G.
Customer did not leave a comment.SHANADA H.
I had no problems, the lot was full which parking a challengeJames D.
Customer did not leave a comment.Terelle S.
Nothing, the service was amazing the owner personally help us out with the experience and help us connecting the trailer and checking our lights before going out, I recommend this uhaul location to everybody... will come back for surepedro L.
Customer did not leave a comment.sayl P.
Everything went well. The Uhaul truck worked well. We received excellent customer service.Bobby B.
Customer did not leave a comment.Leslie H.
Customer did not leave a comment.jim S.
I've rented from uhaul numerous times never had a rental this expensive for two daysApril H.
Customer did not leave a comment.Karen J P.
Customer did not leave a comment.beth W.
The first U-HAUL location I went to was also in Mobile next to the Grewyhound station. The clerk (Coach?) was very rude from the time we came in, and then accused my friends (one of which is in the army) of doing drugs. I work in a daycare and my other friend is in the army so obviously we don't. But it was a very upsetting situation and because of it, I most likely won't be using U-Haul again and I will be letting my friends and family know as well. I'm mainly upset because I move so much that I use U-Haul at least once or twice a year and I now have to find another company.Jeanette B.