Customer Reviews for C&C Garage
(U-Haul Neighborhood Dealer)

76 reviews

140 Moneyhill Rd   Chepachet, RI 02814

(401) 568-2051

Office Hours

  • Mon-Fri: 7:30 am–4 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(401) 568-2051

140 Moneyhill Rd
Chepachet, RI 02814

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–4 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Arrived for pick up; the vehicle was covered in snow and the area wasn't plowed. I requested the vehicle be cleaned prior to pick up! After I personally removed snow from the vehicle I couldn't get it out of it's parked location. The vehicle had to be pushed out via Skid Steer vehicle. The inside was dirty and trash left behind from the previous user. The next morning the vehicle wouldn't start. I had to charge the battery. I returned the vehicle and cleaned it out as it should have been. I should be completely refunded for this terrible experience.

JAMES LAMBERT 
Rating:
1.0

Customer did not leave a comment.

JOSE CLAROS 
Rating:
5.0

Customer did not leave a comment.

CHARLES SHRADER 
Rating:
1.0

We arrived to pick-up our equipment at this location at appointment time. The location was locked and the U-haul representative was not there. We had to call customer support in order to get the trailer dispatched.

Janette Watson 
Rating:
5.0

Customer did not leave a comment.

Cheryl Blaisdell 
Rating:
1.0

You charged me for gas used when it was returned at the level I got it at. Seriously, never renting again. The entire process was a nightmare and anything but contact free

casey mondoux 
Rating:
5.0

Service was fast and professional, very pleased

Timothy Byrne 
Rating:
4.0

Customer did not leave a comment.

michael leonard 
Rating:
4.0

Customer did not leave a comment.

BOGDAN MEDENICA 
Rating:
5.0

Customer did not leave a comment.

John Falco 
Rating:
4.0

Great experience

TRACY BIAGETTI 
Rating:
5.0

Customer did not leave a comment.

danielle kinnel 
Rating:
4.0

Customer did not leave a comment.

Leah Lopes 
Rating:
5.0

Customer did not leave a comment.

Alex DePetrillo 
Rating:
5.0

Customer did not leave a comment.

DAVE SACCOCCIO 
Rating:
4.0

Customer did not leave a comment.

Caleb Soderberg 
Rating:
3.0

I was charged $6 extra for 1.5 gallons of gas. Mind you I put $20 in to get it to the half mark which it was in when I picked it up. That’s a little petty on U Hauls part in my opinion. Jim Lapierre

Jim Lapierre 
Rating:
5.0

It was an easy pick up

Mark Ferreira 
Rating:
5.0

Customer did not leave a comment.

gerald martin 
Rating:
4.0

Great experiance

Ted Walker 
Rating:
5.0

Customer did not leave a comment.

Robin Duhaime 
Rating:
5.0

Customer did not leave a comment.

Rachel Miller-Duprey 
Rating:
1.0

Do not charge people for fuel and fuel surcharges when vehicle fuel tank was already low to begin with.

Victor Rosa 
Rating:
4.0

Customer did not leave a comment.

Patricia Dicks 
Rating:
1.0

Battery was dead when I picked up and dies if you shut it off for more then 20mins

Cory Landi 
Rating:
4.0

Be prepared for pick ups at certain times, the order was supposed to be ready for an hour ahead of time and we didn't even end up getting the truck until a half hour past pick up time.

LORINDA BRADBURY 
Rating:
4.0

Customer did not leave a comment.

gretchen ross 
Rating:
5.0

This was quick - He was expecting me. We went outside and he suggested I move it to another space. That involved backing up and that always made me nervous. I said....um no...but you can! He smiled and pulled it over there :)

MARGARET BENSON MCCARTHY 
Rating:
4.0

Customer did not leave a comment.

Seth tilley 
Rating:
5.0

Customer did not leave a comment.

Megan Cedar 
Rating:
4.0

No problems. Cell Phone service a bit lacking in the area. Not UHauls fault thou

Mark Baker 
Rating:
5.0

Customer did not leave a comment.

Neil Laird 
Rating:
2.0

Have the vehicle available where it was requested.

Thomas Moon 
Rating:
5.0

Customer did not leave a comment.

tom glose 
Rating:
1.0

The facility was dirty and uninviting. The requested extra items (hand truck and pads) were not there even though I had called prior to pickup and confirmed my request. Had to go get them from another U-Haul facility. I would never rent from this place again.

Brian Falvey 
Rating:
5.0

Didn't know about the .99 mileage charge. Till I looked at the bill. Quite a surprise.

DONNA PONTE 
Rating:
5.0

Overall clean, but did notice cigarette ashes in the cab on dash. Smoking is prohibited.

John DiCamillo 
Rating:
5.0

Customer did not leave a comment.

LISA COEN BYRNES 
Rating:
5.0

Customer did not leave a comment.

DANIEL M DUPUIS 
Rating:
5.0

Very easy to access for an after hours drop-off, and great to know they are so close to home!

Dan belvin 
Rating:
5.0

They called looking for the truck on Sunday. Told her Chepachet, as per my paperwork. She told me not to worry, she would take care of it. Very efficient. Very professional.

LINDA BARNES 
Rating:
5.0

Customer did not leave a comment.

CHRIS WHITE 
Rating:
5.0

Customer did not leave a comment.

Ira Vinett 
Rating:
4.0

Very fast and easy dropoff

Melissa StGeorge 
Rating:
5.0

Nothing to improve on very happy thank you

TOM CORSE 
Rating:
2.0

Customer did not leave a comment.

Thomas Warnick 
Rating:
5.0

Customer did not leave a comment.

Angeline Brochu 
Rating:
5.0

Very friendly, efficient and helpful.

Richard Shuster 
Rating:
3.0

Customer did not leave a comment.

Jenna Berube 
Rating:
3.0

Customer did not leave a comment.

Michael Merchant 
Rating:
5.0

I would like Uhaul to be more attentive to the engine maintenance on their truck rentals. The truck I drove was clean and kept and up to date but the engine was making noises that I know it shouldn't be. The brakes worked perfectly. Other than that the ride was good.

Jeannette Taillon 
Rating:
5.0

Customer did not leave a comment.

Jeffery Blanchard 
Rating:
4.0

Customer did not leave a comment.

Megan Lasher 
Rating:
5.0

Customer did not leave a comment.

Zachary Cote 
Rating:
4.0

Have more furniture pads in stock

Rafael Garcia 
Rating:
5.0

Customer did not leave a comment.

John Miecielica 
Rating:
4.0

The location and service at this UHaul dealer were great. Very pleasant folks. I am disgusted with the regional manager and the people who answer the phones when you dial into the regional area to schedule your truck rental. I have an e-mail confirming a 17 ft truck at this location GUARANTEED and there was no such truck there. I was left a message that I could have a 15 FT AFTER the GUARANTEE and they gave that away too. I was stuck moving a 4 bedroom house with a 10 ft truck. I have left 2 messages for STEVE the area manager and have heard nothing from him. I am guaranteed $50......big deal......they charged me over $350 for the extra time that I needed the 10 ft truck plus all of the miles that I had to put on the darn thing making many more trips than necessary. Plus another $40 in gas to fill it back to where they want it returned. Not to mention that I only had a moving crew for 1 day. Try moving a house that big with 3 people. It's absolutely horrible.

KIM WHITTAKER 
Rating:
4.0

Customer did not leave a comment.

PATRICIA DEFRANCESCO 
Rating:
3.0

The location was closed by the time we dropped the truck off that is why I gave it an average rating. However, I followed up with them this morning (October 5) to ensure that everything was all set. The gentleman with whom I spoke was very helpful and professional. Having the drop box was very convenient and easy.

APRIL MAY 
Rating:
5.0

Customer did not leave a comment.

RAYMOND PERRY 
Rating:
5.0

The only drawback to the UHaul cargo trailer is its not high enough for a 6' plus man. Can't tell you how many times I hit my head. Other than that, the experience is top shelf.

KENNETH ANDREWS 
Rating:
5.0

Excellent location to deal with!! ????????????

REGINALD BOUDREAU 
Rating:
3.0

Customer did not leave a comment.

RONALD TALBOT 
Rating:
3.0

see above

ISLANNDIA ARELLANO 
Rating:
4.0

More accessories available to upsell.

Stephen Smith 
Rating:
5.0

Great staff at garage. Very pleasant and helpful

jonathan montecalvo 
Rating:
4.0

Staff was very friendly and the move went perfect!! The truck was clean and easy to handle...will definitely use this location again.

Mary Ann Simoneau 
Rating:
3.0

The key i had had a large tag that did not fit in the drop off box

Lucy Milazzo 
Rating:
3.0

Maybe a key drop off box?

David Marble 
Rating:
5.0

Customer did not leave a comment.

spencer hardy 
Rating:
3.0

Customer did not leave a comment.

EDWARD S RIBEIRO 
Rating:
2.0

UHaul-trained personnel were not available at the time of pick-up. On-site personnel were very helpful, but the process was slow and required considerable phone coaching. Individual doing the check-out was also busy with customers (auto-repair) at the same time.

Bruce Curran 
Rating:
4.0

Customer did not leave a comment.

kimberly reilly 
Rating:
5.0

Customer did not leave a comment.

CANDUS REYNOLDS 
Rating:
2.0

The u haul wasn't ready when we got there. Then it took almost 45 minutes to get the information through the computer which made us late. And when we got to our destination the sliding door was frozen shut and it took us an extra half hour trying to open it.

meghan caron 
Rating:
5.0

1800uhaul got my truck sizefrom a 26 ft to a 17 ft truck witch made my move more difficult this was not the locations fault it was 1800 go uhaul

MICHAEL LUCHUK 
No reviews have been submitted for this location.

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