El cliente no dejó un comentario.JAMES B.
Customer Reviews for Canbar Equipment Inc
(Distribuidor de U-Haul del vecindario)
Gilroy, CA 95020
(3 DOORS SOUTH OF ROTTEN ROBBIE GAS)
Services at this Location:
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 2 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 5/31/2021: cerrado
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck was very very dirty- food and sticky substances over many of the surfaces. It did not appear to have been cleaned prior to our rental... especially for COVID sanitation. (Check-in photos available upon request.)Melanie D.
El cliente no dejó un comentario.JANICE M.
El cliente no dejó un comentario.TRACI M.
El cliente no dejó un comentario.JONATHAN T.
Originally my daughter had rented a 20' truck in Santa Cruz. After a few weeks passed she received notification that her truck had been cancelled with no explanation. Since she had to move we frantically searched for another truck. Fortunately the Gilroy location had this 17' one available. However we are still going to have to borrow a pickup to make a couple more trips as the 17' was not big enough.EMILY R.
Truck availability when needed. Price excellent, staff very helpful ðŸ'EUSEBIO R.
Customer service was excellent but the truck was not clean. Also, I was not emailed a final bill as committed at time of return.RONALD H.
They charged me twice and haven't paid me back yet and its been 3 days alreadyMICHAEL G.
La persona que atiende es muy mala.SIGIFREDO F.
El cliente no dejó un comentario.Veronica P.
Nothing really Tori and the young man there are always kind and polite. Very down to earth.THEODORE JOSEPH U.
El cliente no dejó un comentario.COREY E.
The team in Gilroy is Awesome ðŸ‘JOHN S.
El cliente no dejó un comentario.ELIZABETH V.
El cliente no dejó un comentario.LARRY S.
El cliente no dejó un comentario.CHARLES B.
El cliente no dejó un comentario.DENISE R.
The van was dirty with road grime. Also the interior was dirty. For a rig that only had about 5k miles I was surprised how dirty it was. In the past I was told that if the rig is dirty I would have to pay a 25.00 cleaning fee. With this said, I will give the lady who helped me a 9 out of 10 for being polite and friendly. I used to live in Gilroy.THEODORE JOSEPH U.
Everyone is always so friendly ! Feels like family lolJOHN W.
The lady at the front desk is very helpful and great customer serviceBOBBIE M.
El cliente no dejó un comentario.STEPHEN P.
The young guy that does my check ins is very nice, explains the whole transaction regarding milage, gas usage. Emergency services and return process. He needs a raise. Keep up the great customer service.PAULINE M.
Great people to deal with. Fast and friendly.JON V.
El cliente no dejó un comentario.BRENDALEE D.
El cliente no dejó un comentario.BRIAN H.
Truck had low tire pressure warning as soon as it was started up; had to stop and address before using it. Would be better if equipment was checked by staff before re-renting.Jonathan D.
El cliente no dejó un comentario.DANIEL G.
In and out really quick - friendly people and nice new pick up trucks :)DANIEL G.
El cliente no dejó un comentario.SANDRA R.
El cliente no dejó un comentario.DERRICK P.
El cliente no dejó un comentario.Lilian B.
El cliente no dejó un comentario.CRAIG G.
El cliente no dejó un comentario.ANASTACIO G.
El cliente no dejó un comentario.KENNETH T.
El cliente no dejó un comentario.KENNETH P.
What can I say awesome service. I have moved a couple of times in the past and always go to them.Victor Z.
Great staff, rental process was easy and accommodating thank you!BRENDA C.
I have received excellent customer service from one guy at this location i don't know his name, and he really is helpful. I would give this guy a raise he does a great job with the customer.PAULINE M.
The lady who helped me was very helpful, I didn't catch her name but she was awesomeJUAN N.
El cliente no dejó un comentario.KEVIN L.
Always had great service. Ease of pick-up and drop-off. The employees are very helpful and explain the truck rental information clearly. Great experience.Richard C.
El cliente no dejó un comentario.LAWRENCE REY L.
El cliente no dejó un comentario.Daniel G.
Excellent service âï¸ âï¸âï¸âï¸âï¸ALMA A.
The rental vehicle was not wiped down and there were sticky spots on the dash console when first picked up. Overall, a good location and helpful staff.Marcus C.
I did NOT give you this email. STOP sending me email.grace G.
The staff was helpful and friendly; the location has lots of available equipment. It was worth the drive to pickup the trailer from this location.Dale M.
El cliente no dejó un comentario.Peggy H.
El cliente no dejó un comentario.BLANCA T.
El cliente no dejó un comentario.JOHN W.
Was told truck had lift, it did not. Had no options since they wait until last day to tell you if truck you reserved two weeks ago will not be available for your move. Also did not allow one way trip so was charged more and paid for mire gas since city We moved to was over 1000 miles away.LUCY G.
El cliente no dejó un comentario.Dennis O.
Friendly, responsive staff. Efficient and easy pick up and drop off.Cesar T.
Tires needed airGABRIEL P.
Efficient, Covid Safe location. Well maintained vehicle, friendly service. I needed to rent for a whole week, and put some miles on the transit. I am very satsified w the price, and van.marcella Z.
I decided to use easy contactless pick up to have a quick process when getting our truck. However we stood in line waiting while the cashier had a personal conversation and we were told they â€œhoped the truck was readyâ€. That was surprising since she was the one loaning it to us. Upon getting the truck it was dirty, front passenger seat beat didn't work and whole truck reeked of Marijuana.Brittany G.
Tori went above and beyond to help us get a truck exactly when we needed it. Very friendly, and professional staff. The truck and equipment we rented was clean and in good working order.Wade A.
The clerk was very efficient, no complaints !JOHN P.
Great service. Nothing to change. Thank youJavier G.
El cliente no dejó un comentario.Thomas V.
Canbar folks are amazing advocates for the customer. Go with them if you can.GUNSAM K.
El cliente no dejó un comentario.Kevin T.
Customer service was good and fast. From the set up phone call to the actual pick up.CANDACE G.
Hello Peter Heck My experience is that the Manager threatened to call the Police because I asked for a one way trailer I drove from Long Beach to Soquel had a trailer scheduled I was parked at the location and he rented the trailer Right under me then said our trailer was in Gilroy So I had to drive back to Gilroy to find out this horribly nasty person running A U Haul shop I am 61 years old and I haven't been spoken to like that in ten years Please consider moving your people that shouldn't be speaking to paying customer with so much disrespect My deal with Soquel was scheduled 2 days before for a round trip trailer Soquel Uhual guy was a flake I had to bring trailer back to Gilroy as the hard to call Lady (there are other terms for what she is) threatened to call the Police I am seriously disturbed by what happened Please let me know what you are going to do about the round trip Butt hurt in Long Beach 2 sons are Fire fighters I am a yacht Captain I have never heard anything like that before Extremely rude and refused to apologise The worker helping me was embarrassed as well 562-225-7717PETER H.
El cliente no dejó un comentario.Nicolas R.
Everything was great from the reservation directly with location to pick up and drop off.SCOTT L.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.DANIEL S.
The 6X12 cargo trailer is VERY heavy when it comes to hitching/unhitching. Be sure the trailer is empty when performing either tasks. A car jack may be needed if you don't have sufficient strength or the hitch is stuck on the ball for some reason. Canbar Equipment people are wonderful the deal with. UHHaul is a bargain, especially if you rent in town (2-way).GUNSAM K.
The staff at the location was friendly, professional, courteous, and knowledgeable. I don't see room for improvement as the experience was top notch.Jessica G.
Abierto los 7 días de la semanamark L.
There should be a big label about the height of the truck.. I was thinking about getting gas, but I wasn't sure the roof over the pumps was high enough.JAMES H.
Tori the lender has terrible customer service who gave me a lot of attitude and was very rude to me during the whole check in process. Way to go UHaul for making that a terrible experience because of 3rd party lenderJORDAN D.
El cliente no dejó un comentario.Ramiro A.
Wow! Canbar provides excellent personalized and friendly service. Highly recommend.Paul P.
El cliente no dejó un comentario.GILBERT G.
El cliente no dejó un comentario.David M.
it was a quick and simple exchange. they had what i needed all ready to go.TYLER M.
The truck was muddy and smelled like marijuana. Everyone helping me move kept saying the same thing. It was so bad, every time we'd open the truck up, we'd get a strong hit in the face from the smell. My clothes I had been wearing smelled like weed the next morning, so I had to throw them away.Adam P.
El cliente no dejó un comentario.William W.
They are charging 25 for cleanning and the truck was dirty when I got it. It is a bad idea that they check the truck later and send you your final invoice because they are charging me for nothingSamuel V.
Great experience; the staff could not have been mote accommodating. This was my first experience with U-Haul, I will definitely use them again.WILLIAM S.
El cliente no dejó un comentario.Luis G.
The lady at the front counter was over the top. Great attitude and a wealth of infoSHARI L.
El cliente no dejó un comentario.joe S.
El cliente no dejó un comentario.Erick E.
Jose was excellent in customer service ! I will recommend this location BobROBERT C.
Simply process!Debbie N.
El cliente no dejó un comentario.Andrew K.
El cliente no dejó un comentario.Markus B.
Will was exceptional! He was responsive, helpful and ready to accommodate,, even wearing a mask to respect his customer. I can't say enough to thank him for his great service! Thank you, Will!Susan W.
Nothing that I can think of. The van I rented was clean, the employee was very helpful, both when I picked up and dropped off. Gracias.Valerie M.
Not this locations fault, but we were not alerted to the location switch for our U-Haul pickup. We actually had to change cities to pick up the vehicle.Brandon K.
Customer service was very poor and the attendant was rude and seemed disinterested and disrespectful. Locations like this gives Uhaul a bad name.Venantius E.
Will was one of the best: responsive, thoughtful, helpful and efficient. A great experience at U-Haul!Susan W.
El cliente no dejó un comentario.Dale K.
El cliente no dejó un comentario.RYAN W.
El cliente no dejó un comentario.YVETTE B.
Truck needed service, and not all items requested were provided, moving blankets, dollyIGNACIO P.