Comentarios de los clientes para Campus Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Campus Storage

Clasificación general:

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DALVIN A.
Clasificación:

I will never use U-Haul again .

Billy W.
Clasificación:

The destination drop off process was a complete debacle! At my assigned drop off location (Skyland Blvd), an employee was quick to tell me I could not turn in the trailer there, even though my contract advised that was my preferred and assigned drop off location. When I asked her what I was supposed to do, she told me to call U Haul. She did not offer to provide any assistance and she advised finding an alternate drop off location was not her job. I was finally able to get a secondary drop off location assigned, only to get there and find the place closed. When the U Haul employee arrived to reopen, I was forced to unhook and drop the trailer with no assistance or post operation inspection to identify any damages. U Haul, generally speaking, needs a lot of work on customer service!

Jerry N.
Clasificación:

El cliente no dejó un comentario.

CORISA D.
Clasificación:

Thieves

Daniel D.
Clasificación:

El cliente no dejó un comentario.

Kristy C.
Clasificación:

El cliente no dejó un comentario.

Justin M.
Clasificación:

Drop off after hours. Did not interact with staff.

SUMMER V.
Clasificación:

Uhaul should not be selling equipment at locations that it is not available (dolly). This is not necessarily the location's fault, it is the fault of U-Haul as a company. Furthermore, it is truly absurd that uhaul's policy is to not confirm pick up time or location until the evening before. I will go out of my way to ensure I do not use Uhaul in the future because of the complications this policy caused.

THOMAS J.
Clasificación:

El cliente no dejó un comentario.

Ethan C.
Clasificación:

Have a drop off box

Devlyn J.
Clasificación:

It was just not a good pick up location for me.

SOLANGELELENA M.
Clasificación:

El cliente no dejó un comentario.

JAMES M.
Clasificación:

El cliente no dejó un comentario.

Oliver R.
Clasificación:

I ordered and was charged for having a appliance dolly but only recorved a utility dolly. There was no one present to help solve the problem so I moved my washer and dryer with the utility dolly. I emailed your customer service two weeks ago to dispute the bill but I still have not heard back. I would like some assistance.

Van W.
Clasificación:

Got charged for Safemove even though I didn't select this option.

Yuanwei L.
Clasificación:

El cliente no dejó un comentario.

August M.
Clasificación:

However, scheduling team should be aware all equipment is not available at this location, I.e., appliance dolly unavailable although website confirmed on reservation.

jeff C.
Clasificación:

I thought I rented a 15 foot truck and when I got to pick up some 12 foot lumber and I had turn the lumber sideways to make it fit

Payden W.
Clasificación:

There was no key in the drop box. I then had to wait 45 min for the store manager to arrive so I could actually get keys to use truck. This delayed my entire day

Lykenderick B.
Clasificación:

I was charged for furniture dolly but they didn't have one in and neither did the location on Skyland Blvd which I was referred to. The service a customer service representative or associate Tracyy Norris was very helpful.

Ed R.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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