Customer Reviews for Campbells Track Service LLC
(Distribuidor de U-Haul del vecindario)

171 comentarios

12971 Riley St   Holland, MI 49424

(616) 820-0258

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 2 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/21/2022 - 5/28/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(616) 820-0258

12971 Riley St
Holland, MI 49424

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 2 p. m.
  • Sáb.: 8 a. m. - 1 p. m.
  • Dom.: cerrado
Horario especial
  • 5/21/2022 - 5/28/2022: cerrado
No hay fotos disponibles
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Your software system sucks, the poor guy trying to get my rental agreement spent 45 minutes trying to get it to work. I will never be able to get back.

Steve N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charice M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

Got there just as they opened. Employee was very helpful and removed the trailer from vehicle. Sent email receipt.

SUSAN JANE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krissy K. 
Clasificación:
3.0

El cliente no dejó un comentario.

HYUK J. 
Clasificación:
5.0

Overall great experience, fast friendly and efficient

Terri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK CHARLES B. 
Clasificación:
5.0

Nothing .. Great service

MARK THOMAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE M. 
Clasificación:
2.0

Location not clearly marked with a UHaul sign, so could not find it. No employees onsite after 5pm, just a drop off box with confusing instructions. Would not recommend as an after hours drop off site.

JANE ELIZABETH T. 
Clasificación:
1.0

Had checked in on line. When I arrived to get my truck, the process took about one hour. Computer problems. So he did a paper check out. He never completed the check out later. So when returning the truck the next morning. I went on line to check out, it said I didn't check a truck out. So I couldn't return it. The place closest to me was closed for the summer and they left NO Phone to contact them. By phone it took almost 2 hours to return my rental. Very poor service, very poor web site, very poor customer service. Will NOT RENT A Truck again from U-Haul. Plus your rental rates change daily, they usually go up in Price. I have nothing good to say about my rental.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IAN MICHAEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEIL RUSSELL G. 
Clasificación:
3.0

Clean up the office interior

MARTHA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

MIGUEL ENRIQUE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danielle D. 
Clasificación:
2.0

El cliente no dejó un comentario.

ARTHUR S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Emily R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK EDWARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNDSEYW W. 
Clasificación:
4.0

After a late evening return in the dark, I needed to return the next morning to do the required photos for self check in.

Vernon H. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS ARTHUR P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW PAUL L. 
Clasificación:
3.0

The site location was closed when we arrived, but there were clear instructions on how to leave the vehicle. (Except for what to do with the moving blankets we rented...we ended up putting them in the cab and locking them there, as the back of the truck doesn't lock).

KENNETHBRYAN T. 
Clasificación:
3.0

No dolly..other than that..it was good.

stephen P. 
Clasificación:
2.0

Explain why our drop off location was different than the reservation and why we were dropping it off to a repair shop.

Louis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle E. 
Clasificación:
2.0

I ordered an appliance dolly and it was not in the truck. If a customer orders additional services, please make sure they get it! The customer service reps weren't interested in helping find a solution to the issue and tried blaming me for it.

Andrew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kurt L. 
Clasificación:
2.0

The woman who greeted me didn't seem very personable or friendly. The u haul itself, the breaks were a bit touchy and the door for where to put everything was difficult to open and close.

Autumn W. 
Clasificación:
5.0

The after hours check in/return was pretty easy. Perhaps advise future renters that it may take some time to complete the check in. I was in the lot about 20 minutes and just was not expecting that. I'm satisfied with everything except the person who called my wife to verify the 2nd phone number. Incredibly rude and abruptly hung up on her. Major turn off. Please look into this. Gracias.

Caleb B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BENJAMIN W. 
Clasificación:
5.0

Brandon was very helpful and made the experience easy.

TIMOTHYDAVID L. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL WALDEMAR F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryon S. 
Clasificación:
5.0

I was very pleased with this dealer. Courteous, professional and timely. I've already recommended the business to a relative.

Antoinette G. 
Clasificación:
3.0

Truck was filthy, had not been cleaned. I had to spend 45 mins cleaning the interior. Inside of the windows were foggy and smeared. Controls were sticky and grimy and the interior stunk like B.O. The exterior was covered in smashed bugs and filthy. Clean your trucks once and awhile.

steve K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie T. 
Clasificación:
1.0

El cliente no dejó un comentario.

John H. 
Clasificación:
1.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY DAWN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL ENRIQUE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

luis R. 
Clasificación:
4.0

El cliente no dejó un comentario.

linda B. 
Clasificación:
5.0

I especially liked the online rental, pickup process. It saved time. The individual who assisted me was courteous and helpful, and helped hook up the trailer even in the rain. There was some fender damage that was unmarked, but we took care of that. One marker light was not working, and replacing a bulb did not fix, but I wasn't charged with that at drop off.

Michael D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick M. 
Clasificación:
5.0

You did great! It was quick and easy.

MARIA C. 
Clasificación:
3.0

Make sure that the uhal is actually swept after the last customer. Had bunch of dirt and dust, and fake Christmas tree pins all over

Ashleymarie L. 
Clasificación:
5.0

Very helpful and thorough.

Terry L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandler B. 
Clasificación:
4.0

There was a problem with the trailer door being difficult to open. We all assumed it was working, but didn't test or open it up at Campbell's before leaving - I should have checked it myself. Aside from that, the operator at Campbell's was very nice and helpful. He attached it to my car, tested the lights, and was very pleasant and a positive agent for haul.

Donald G. 
Clasificación:
3.0

El cliente no dejó un comentario.

eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

craig P. 
Clasificación:
5.0

Staff was great

henry M. 
Clasificación:
1.0

Listed hours online and on their door were M-F 9-5, however when we arrived at 1:30PM on a Wednesday the door was locked and there was no one there to receive the vehicle. Very unprofessional.

Lincoln C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandonjames D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Drew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
2.0

No one available, even though the information said they were open until 2.

Raymond T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

The guy who checked me in was very friendly and personable. I would rent from this location again.

Rick F. 
Clasificación:
5.0

I didn't go in The sign to not put keys in the drop box should be by the key drop hole not on the flap. Your eye is drawn to the drop key here sign first

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter R. 
Clasificación:
3.0

$6.00 fuel charge for incorrect fuel level is wrong. before i left i took picture of fuel level it was at 5/8 tank..first stop it was still at 5/8 level..on contract it claims level at 11/16..this was faults...before turning in truck i put in 2.0 gallons gas which put it back to 5/8 ..looks like a scam to me..also rt mirror was loose and moved position all the time

andrew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bounthien V. 
Clasificación:
5.0

Your man there took care of me at 2 Saturday afternoon at his closing time he went the extra mile thank you!!

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene B. 
Clasificación:
4.0

No issues, easy process, good people.

Shawn H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carolyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luz Patricia G. 
Clasificación:
4.0

Don't charge the gas penalty when vehicle is returned with correct fuel amount.

Danial B. 
Clasificación:
4.0

I was transferred to a second location and the blankets I originally ordered were not available when I picked up the trailer. Otherwise it was a good experience.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
1.0

UHAUL SUCKS THE PIGS ASSHOLE! I would never again use this criminal organization's equipment or trucks. Their trucks are total junk. Their customer service is total bull. Prepare to be hit with hundreds of dollars of inexplicable fee at there whim! I will tell everyone, whether I know them or not, DO NOT USE UHAUL!!!!!

Dana W. 
Clasificación:
3.0

My issue is with U-Haul, my rate was more than double a year ago, as you all decided on a minimum 2 day one-way rental. Customer service admitted rates had more than doubled. So after many many years of loyalty to U-Haul, I will go elsewhere for my rentals. Sorry, probably a nice margin enhancer, but really made me mad enough to go elsewhere.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

pam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
3.0

Closed at 5pm. Like better hours. Trailer.very heavy to lift off the car

David O. 
Clasificación:
1.0

Very disappointed that UHaul doesn't enforce NO smoking in their vehicles!!! I am confused why a Uhaul representative wouldn't take care of a smoke filled cab when they are checking it in?! Next time I will most definitely be looking at other moving truck options!!!

CHAD B. 
Clasificación:
2.0

The check in process was a mess there. There was no breakdown of what we should expect. The receptionist ended up messing up our reservation and it caused headaches because we were charged for additional days because of what she did. She also did not tell us to fold the blankets when we were done or we would get charged for a cleaning fee.

Christopher T. 
Clasificación:
4.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

The truck was covered in snow and not ready for the customer to drive away in. There was no snow brush available in the truck to clean it off. Removing snow from the vehicle so it is ready to go would be a plus for your customers.

Marie U. 
No se han enviado comentarios para esta ubicación.

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