Customer Reviews for Campbells Auto Service
(U-Haul Neighborhood Dealer)

51 reviews

311 W Broad St   New Bethlehem, PA 16242

(814) 275-1290

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(814) 275-1290

311 W Broad St
New Bethlehem, PA 16242

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–4:30 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

It would’ve been helpful if the truck had been backed in to the parking space. It was late at night and dark backing up the 26 foot truck was a challenge in a tight space

RYAN MCANINCH 
Rating:
4.0

owners responded well to call about site and how to drop off truck. owner also called me back when I left lock on truck before he cut it off. friendly service

Scott Hansford 
Rating:
5.0

Customer did not leave a comment.

Philip Anderson 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
5.0

Customer did not leave a comment.

patsy SIMON 
Rating:
4.0

Customer did not leave a comment.

Jodi Mechling 
Rating:
4.0

Customer did not leave a comment.

Dorothy Seastedt 
Rating:
5.0

Customer did not leave a comment.

Troy Mong 
Rating:
5.0

Customer did not leave a comment.

ROBERT J DICK Jr 
Rating:
5.0

they went out of their way to be helpful!!!!

BRECKINRIDGE armstrong 
Rating:
5.0

Customer did not leave a comment.

gary boyer 
Rating:
5.0

Customer did not leave a comment.

CLINTON BURNS 
Rating:
1.0

did not have the stuff they said that would be in the uhail was hard to get in to lock was frozen

jason ramsey 
Rating:
5.0

Don't charge extra for gas when it's returned at same level it left at

Daniel Millis 
Rating:
5.0

Customer did not leave a comment.

Troy Mong 
Rating:
5.0

It wasn’t the location that was bad cambells was great it was UHAUL that did awful!!!!!!! They charged me too much with being a shit Tom of probs from The start. I was scheduled to get a 27 foot truck….. end up going to the location and the guy told me he didn’t take cards or cash!!!??? I then called UHAUL on hold for 2 hours finally got through and then it was a messs trying to find another U haul….. finally they found a 15ft one in new Bethlehem which is not what I wanted but we had to take it because we had to be moved out then…. I then rent it…. Had all the problems I’m the world renting it then on hold another hour and a half…. Then I get into the truck and their is cigarette butts in the cup holder!!! On top of that I had to renew it for a day extra…. When I did that I got a phone call from a lady from UHAUL and she literally was teeming me out because she said there was another customer that needed the UHAUL!!!!!!! Okay??? So have them Drive somewhere else like I did!!!!!!! I flipped and she finally then said whatever I’ll just tell the other customer we ain’t got one today……. Ok??? So why did you call? I already paid!!!! Then on top of that I couldn’t get your website to work to checkout. I’ve always used you guys and I will never use you guys again! $29.99 a day for a 15ft truck is false advertising also. Prob should change that.

Britany Hoover 
Rating:
5.0

Customer did not leave a comment.

Randell Page 
Rating:
5.0

Customer did not leave a comment.

Corwy Shumaker 
Rating:
5.0

Very fast and good

Alan hinderliter 
Rating:
5.0

Customer did not leave a comment.

jill colangeli 
Rating:
5.0

It was disruptive that the truck was not available at our booked and confirmed location and that we were notified so close to our departure. The alternative location team was excellent and was very helpful in ensuring a positive experience.

Sheldon Pentz 
Rating:
5.0

Customer did not leave a comment.

Austin AND Jo Guptel 
Rating:
5.0

Customer did not leave a comment.

Jennifer Reid 
Rating:
5.0

Customer did not leave a comment.

Mike Tremba 
Rating:
5.0

Improve the inventory system for moving blankets. They were not available with my truck and I was sent to another location by customer service and that location had zero available.

Joseph Rupp 
Rating:
5.0

Customer did not leave a comment.

Michael Harrigan 
Rating:
3.0

Customer did not leave a comment.

PATRICIA VAN HISE 
Rating:
5.0

No complaints about the pickup location

Josh Lenart 
Rating:
5.0

Mr. Campbell was a very nice person and provided excellemt service. I would highly recommend them.

KIMBERLY GUNTRUM 
Rating:
5.0

Customer did not leave a comment.

Gregory Nolf 
Rating:
4.0

Customer did not leave a comment.

jennifer marino 
Rating:
4.0

We had a issue with damage done to my Volvo while we where renting a truck . It was by no fault of the owner operator of Campbels Auto it's a insurance issue the damage was done 7/19 it is now 7/28 and still have not heard from Uhaul ins. provider and have not had the use of my Volvo .

Michael Mansfield 
Rating:
5.0

Customer did not leave a comment.

William Oppenheimer 
Rating:
3.0

Customer did not leave a comment.

Tonya Hockenberry 
Rating:
5.0

I left a good review but not certain it went threw .

Michael Mansfield 
Rating:
3.0

No issues whatsoever with the pick up point, however the online registration was cumbersome and slow! Required a phone call to another person to varify my identity! Really? You had my drivers license, phone #,... etc. way too much for the mileage rate, couldn't opt out of the insurance policy, required fuel to be replaced and a high mileage rate! BS. Advertised rate 19.95 per day, cost me 80 instead! Will rethink your company next time!! Unsatisfactory!!

Patrick Ruby 
Rating:
5.0

Customer did not leave a comment.

Todd Maines 
Rating:
5.0

Very nice truck, equipment was available, nice dealing with the pickup and drop site, no issues

RANDY REBOSKY 
Rating:
5.0

Customer did not leave a comment.

james waldenville 
Rating:
3.0

Customer did not leave a comment.

Frank Parmigiani 
Rating:
5.0

these people were the greatest. Explained exactly to the gallon on how much as to replace and everything. They even made sure the doly that was left in the unit when we picked it up was noted and such so we would not have any problems. The pick up site were unaware of it being in the back of the unit rolling around. Campbells excellent on their work!

Elizabeth Buterbaugh 
Rating:
5.0

Customer did not leave a comment.

Scott Evans 
Rating:
5.0

Customer did not leave a comment.

Scott Evans 
Rating:
5.0

Got great service would definitely recommend to a friend.

Holly Wiant 
Rating:
5.0

Customer did not leave a comment.

Chris Foster 
Rating:
5.0

Customer did not leave a comment.

melissa nale 
Rating:
5.0

Customer did not leave a comment.

James Myers 
Rating:
5.0

Dropped off truck when they were closed so no interaction with anyone.

Alice Lawrence 
Rating:
5.0

Customer did not leave a comment.

ron frankhouser 
Rating:
5.0

Customer did not leave a comment.

Lori Legg 
Rating:
3.0

I dont believe it was this places fault since UHal did not notify the day before of our appointment to pick up at this location. The Truck was dirty - I couldnt see out of window (had to clean it to see out) 4 ways didnt work when you hit the brake. Interior light did not come on. Back of truck light did not come on both times.

Melissa Farneth 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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