Customer Reviews for Singleton Collision Service
(U-Haul Neighborhood Dealer)

111 reviews

6669 Canyon Dr   Amarillo, TX 79110

(806) 553-1923

Office Hours

  • Monday - Friday:
    8:30 am - 12:30 pm / 1:30 pm - 5:30 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(806) 553-1923

6669 Canyon Dr
Amarillo, TX 79110

Services at this Location:

Office Hours

  • Monday - Friday:
    8:30 am - 12:30 pm / 1:30 pm - 5:30 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    Closed
Special Operating Hours
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great customer service. I will definitely recommend them.

cherie moore 
Rating:
5.0

Customer did not leave a comment.

Quinn Black 
Rating:
4.0

Customer did not leave a comment.

eFRAIn Lopez 
Rating:
3.0

Customer did not leave a comment.

Gary Sorensen 
Rating:
4.0

Was charged a $6 cleaning/missing fee and wasn’t explained why. Support ticket sent to UHaul.

Bryce Burton 
Rating:
3.0

Delivered in the evening and nobody was around. No keys to return. No dedicated lot, just parked on the edge of the property

Brent Schwarzkopf 
Rating:
5.0

Most awesome service. Good peeps there!

John Heidelberg 
Rating:
5.0

Customer did not leave a comment.

Michael Fleming 
Rating:
3.0

Small local shop. Friendly and while they don’t have everything or know several things they were quick to find out for us.

Dean Alling 
Rating:
5.0

Customer did not leave a comment.

Lois Bray 
Rating:
4.0

None

JOSEPH GORDON 
Rating:
3.0

Melanie and staff were very accommodating, friendly and helpful.

Melanie Harsh 
Rating:
5.0

Customer did not leave a comment.

Daniel Boschen 
Rating:
5.0

Customer did not leave a comment.

Steven Shanks 
Rating:
5.0

Customer did not leave a comment.

Keith Mathis 
Rating:
5.0

The uhual dealers provided excellent service and beyond. They helped me with connecting lights to get me on the road

Jesus Lugo 
Rating:
2.0

The establishment was closed. They had a stupid sign on the wall that said “press here for service,” but it was a hoax. Not helpful at all. No instructions on the door on what to drop off etc. Terrible customer service. No thanks.

Stephen Nash 
Rating:
5.0

Customer did not leave a comment.

Molly Hawn 
Rating:
5.0

Customer did not leave a comment.

Gary Marr 
Rating:
5.0

Customer did not leave a comment.

karl Stressman 
Rating:
3.0

Customer did not leave a comment.

Robert Powell 
Rating:
3.0

Customer did not leave a comment.

Christopher Ochoa 
Rating:
4.0

Customer did not leave a comment.

James Rogers 
Rating:
5.0

Customer did not leave a comment.

COURTNEY ANN WEBB 
Rating:
3.0

Customer did not leave a comment.

Son Le 
Rating:
4.0

Customer did not leave a comment.

Bobby Erdman 
Rating:
2.0

Unsure if this is still a U-Haul 3rd party

Matthew Scott 
Rating:
5.0

None

justin langenbacher 
Rating:
3.0

Customer did not leave a comment.

Kendell Pitts 
Rating:
3.0

Customer did not leave a comment.

Brandt Lacey 
Rating:
5.0

Customer did not leave a comment.

John Moriarty 
Rating:
5.0

Customer did not leave a comment.

RENE SCOTT 
Rating:
5.0

We were stood up by a moving company and Melanie saved the day for us. We picked a very clean truck up 30 minutes later and was able to complete our move. This was a great experience, I Highly recommend U-Haul on Camp Lane in Amarillo.

David Bell 
Rating:
4.0

Customer did not leave a comment.

Jeannie Thomas 
Rating:
5.0

Customer did not leave a comment.

Morgan Booth 
Rating:
4.0

Customer did not leave a comment.

PHIL FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

mark cosgrove 
Rating:
5.0

Customer did not leave a comment.

Trashauna Oates 
Rating:
3.0

Customer did not leave a comment.

George Faris 
Rating:
5.0

Customer did not leave a comment.

Patrick Supon 
Rating:
5.0

Very nice lady who helped me.

ripal patel 
Rating:
3.0

Customer did not leave a comment.

darla West 
Rating:
4.0

Customer did not leave a comment.

Dale Esser 
Rating:
5.0

Customer did not leave a comment.

Edmond Farley 
Rating:
4.0

Better signage to find office

Robert DuPriest 
Rating:
5.0

Customer did not leave a comment.

MELANIE SINGLETON 
Rating:
5.0

We picked one of the few days out of the year that it raised in Albuquerque to move. The 20 foot truck had a small leak. One piece of furniture was wet in one small place and a box and a few blankets were wet. We pointed out the leak to the Uhaul location. No damage for us. Otherwise the experience was excellent.

Randal Jentzen 
Rating:
5.0

Customer did not leave a comment.

Melissa Richey 
Rating:
2.0

Clean truck. Smelled like wet dog n freshner to coverup, ash tray full cab wasnt wiped down, no fluid in windshield wipers less than a quarter tank of gas.shopped combined with auto garage dirty smelly auto garage .i really thought i had called the main uhaul on western n i27..they are a few blocks apart..

BETH HELM 
Rating:
1.0

Close this location. It is 1950s old gas station unorganized mess. Nothing has been cleaned for a long time. The person doing the paperwork etc did not seem to care.

ted swenson 
Rating:
3.0

Customer did not leave a comment.

George Rasor 
Rating:
5.0

The personnel met me before I entered the location and unhooked the trailer. She checked the trailer in on her phone therefore I didn't go into the location.

THOMAS NOVAK 
Rating:
5.0

First of all the location was great. The people were friendly and very helpful. When I plugged in the trailer I noticed that one of the tail lights was out. This was not the owners fault as she did not have the resources available to fix it, so I kindly took the trailer to the main uhaul location to have it repaired. The guy standing outside the main uhaul took out the rivets and looked at the light. You could tell when he was working on it that there was a short in the wiring, but nevertheless with some banging on it he “sorta” got it to work. He went to look for a light bulb to replace it, but he didn’t have any. I looked over and saw that there were two of these tow Dolly’s sitting on the side of the building and I figured that I would receive one of those as a replacement while they moved the other one in to get serviced, but I was wrong. Instead the guy said that if I really wanted to get it fixed then I could take it to the shop on the other side of town to see if they had what was needed to fix it. So I again drove this tow dolly around town illegally to get it looked at. When I arrived at the shop the guy looked at it and it was working. In my mind I figured that he would be like it might have a short so let me give you another and I’ll work on this one, but he tugged on the electrical cord and said this happens all the time. At this point I was just ready to go because I had used up one hour of my 6 hour rental to try and fix their equipment. You would think with a company this big that they would have a way to better maintain their equipment so that there customers do not drive unsafely and illegally. Luckily for me I was driving during the day time and not at night when I would’ve been either pulled over or been a hazard on the road. I just want to reiterate that the rental location was great and I would highly referred them to a friend. As for the company itself I am disgusted with the mismanagement of the maintenance of their vehicles.

Kale Ferguson 
Rating:
5.0

great place

MELANIE SINGLETON 
Rating:
5.0

Don't know if the cust Serv rep on phone changed the charges her and I discussed but I've been charged approx $100 more than I should have. Don't think it was lo cation faukt. Have spoke to Uhaul cust Serb since to file a claim. Not happy at all.

Simon ward 
Rating:
5.0

Great service

Lance Burk 
Rating:
3.0

Truck needed front end alignment and the dome lights and cargo lights did not work did not find out until on the trip

NELSON NEWBURN 
Rating:
5.0

Customer did not leave a comment.

Brent Hinkle 
Rating:
5.0

Customer did not leave a comment.

MELANIE SINGLETON 
Rating:
5.0

Customer did not leave a comment.

MELANIE SINGLETON 
Rating:
5.0

Nice lady here!

Mike Lipham 
Rating:
1.0

Had so much difficulty locating a trailer. Had to bring the vehicle to the facility before I could rent a trailer so the larger one I needed was no longer available by the time I could get there. The trailer I got had a extention that lifted it to the point that the ground clearance in the rear was 4 inches!!! WORST EXPERIENCE EVER!!

debra vaughn 
Rating:
5.0

Customer did not leave a comment.

MELANIE SINGLETON 
Rating:
3.0

Customer did not leave a comment.

Cynthia Kingston 
Rating:
5.0

Customer did not leave a comment.

darla clark 
Rating:
4.0

Customer did not leave a comment.

Dan Epley 
Rating:
3.0

THE GUY THAT HELP HUCK UP THE TRAILER DIDNT TIGHTEN THE HITCH UP ON THE TRAILER AND WHEN I GOT HOME AND DROVE THE VEHICLE THAT I WAS MOVING TRAILER HITCH CAME OFF RAISED UP AND RIPE A 6 TO 8 INCH PLACE ON MY TAILGATE. NOT SURE ON REPAIR COST YET BUT SURE IT GOING TO BE MORE THAN COST OF TRAILER RENTAL. PLAN TO GET ESTIMATE ON REPAIRS TODAY.

Darrell Hicks 
Rating:
5.0

Nothing to be improved upon. Very friendly, easy to find and excellent customer service.

Tyler Barnett 
Rating:
2.0

Customer did not leave a comment.

rob fowler 
Rating:
5.0

Customer did not leave a comment.

Tricia Hepler 
Rating:
5.0

Customer did not leave a comment.

Mark Ellis 
Rating:
4.0

Great customer service. Quick and easy.

Justin Branden 
Rating:
5.0

Customer did not leave a comment.

MELANIE SINGLETON 
Rating:
5.0

Customer did not leave a comment.

Ron Tripp 
Rating:
5.0

Great job!

dean self 
Rating:
5.0

Great job!

dean self 
Rating:
5.0

Customer did not leave a comment.

Diana Salcedo 
Rating:
3.0

Customer did not leave a comment.

Paul Barthel 
Rating:
4.0

Customer did not leave a comment.

Brad Clark 
Rating:
4.0

Customer did not leave a comment.

diana lopez 
Rating:
5.0

Customer did not leave a comment.

BRANDON EDMINSTER 
Rating:
1.0

Customer did not leave a comment.

JAMES ANDERSON 
Rating:
5.0

Awesome fast and very kind will rent from them next time I need a truck

LARRY LOPATA 
Rating:
4.0

all was well

LYDON GLAESMAN 
Rating:
3.0

Customer did not leave a comment.

BILLY ADKINSON 
Rating:
5.0

Customer did not leave a comment.

BALDOMERO POMPA 
Rating:
5.0

Customer did not leave a comment.

JEFF SHARROCK 
Rating:
3.0

N/A

DON HENDRIX 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Evans 
Rating:
5.0

Always get great service from this location. Great staff and will recommend

SEAN HUGHES 
Rating:
5.0

Customer did not leave a comment.

STEVE SCHNEIDER 
Rating:
5.0

Customer did not leave a comment.

KEN NEELEY 
Rating:
4.0

Ver good experience in and out.

Greg Glenn 
Rating:
1.0

They couldn't get the lights working on the trailer so I had to go to the U-Haul on Western Street and those people were awesome!! Wish I had rented from them instead, and will go back if I need to do this again!

cynthia towery 
Rating:
5.0

Very friendly and helpful.

james simpson 
Rating:
3.0

My flight was cancelled called agent and they reserved it for the next day. I was not notified that the truck was at another location. When I arrived the store was closed and it was snowing. I called the number of the owner and he came to the office and we finally located the truck on the other side of town. Took a cab to the location needless to say I was very upset and cold. I was enroute from los angeles to Amarillo when the location of the truck was changed. Thank you UHAUL

PEDRO SALVATIERRA 
Rating:
5.0

Extremely helpful staff, wonderful experience

RODNEY ANDREWS 
Rating:
3.0

Customer did not leave a comment.

DAVID SCHRADER 
Rating:
5.0

Customer did not leave a comment.

SAM PEARSON 
Rating:
3.0

Customer did not leave a comment.

BRANDON THRASHER 
No reviews have been submitted for this location.

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