Comentarios del cliente para Camano Plaza Ace Hardware
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Camano Plaza Ace Hardware
Jack G. en
Perfect rental. Quality van
Debbie G. en
El cliente no dejó un comentario.
Laurie L. en
FYI your website says the location opens at 10:00 am, but it is open about 2 hours before that. You might want to update your info.
Danielle T. en
Made reservation online, went to pick up with phone, took over a HALF HOUR and five customer service phone reps to get through the final screen. Two days prior it was fine, this time.... terrible.
JIM C. en
Was charged for insurance without my knowledge. Wasn't notified until I returned the truck and then was told it is charged anyway. I have full coverage insurance that covers a rental why do I have to pay for insurance again? Also had to go through the checkout process 4 times they seem to keep losing the info. And a couple hours after picking up the truck I teceove a call from u haul asking when I was going to pick up the truck. I would sure like to be reimbursed for the insurance I paid for that I didn't need.
MARY M. en
the personnel at ACE location were very helpful. it is the internet service that caused all the issues. i could not connect to your website via my phone app to complete my pick up from the parking lot. Tiffini ended up having to call the rep and have him complete the P/U from his car. She went above and beyond trying to complete the transaction. then when i received my email, even though i was not able to leave til after 11. the time still showed as 10:30. the drop off was much faster but still had to be done inside at register.
Brad B. en
The App did not fully work on my phone, the Van needed a front end Alinement super bad was very scary to drive as the van tried to wander all over the road. The Cruise control was inoperative Also.
Kelly B. en
The location was great and the manager was super helpful. The app, however, needs work!
Christopher B. en
The only negative that I could put a finger on was that the fact that the whole process was new to this location, employees still getting used to the whole thing. But with that said, the young lady that assisted me, Tiffini, was very nice and worked very hard to get me in and out quickly.
steven K. en
Seemed like the employees didn't know what was going on. From my understanding, having the uhaul trucks there is a new thing. They were under the impression we could not drop the truck off there, it was a little frustrating to be stressing out about where to drop the truck off at, especially after a day of moving.