El cliente no dejó un comentario.Gary S.
Customer Reviews for Calhouns Busy B's Boothtique
(U-Haul Neighborhood Dealer)
Calhoun, GA 30701
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mié.: 9 a. m. - 5 p. m.
- Jue. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
When you make a agreement in front of witnesses whether a verbal contract or written you should hold up to your end of the contract instead of just saying what you assume, and then we get hit with a ginormous charge, now it's going to have to be something we have to go through all the legal measures to correct.. this is a 100% bad business and will be advertised that way, one very disappointed customerZACH B.
Very different experience dropping the truck than picking it up. The person was very friendly, made sure everything was fine with me. I watched her assist the person in front of me as she explained the whole process and gave her paperwork for the glove box. I had received nothing when I picked up our truck the previous day from the other location in Dallas, GA.Michele T.
El cliente no dejó un comentario.Leslie W.
Staff was very friendly and helpful and worked with me to change my reservation to accommodate a change in my plansStephen S.
El cliente no dejó un comentario.James H.
Good truck and trailer rentalBryan W.
El cliente no dejó un comentario.Stuart P.
El cliente no dejó un comentario.Omer A.
El cliente no dejó un comentario.Jeffey T.
El cliente no dejó un comentario.Randy H.
Great service overall.tadia F.
El cliente no dejó un comentario.Gary W.
Truck was dirty when we picked it up, the lady had a good attitude when we were handing out money over for rental. When it came time to take the truck back, a different lady was checking us back in had a bad attitude, misquoted our refund to us, didn't even apologize or explain what the charges entailed. The truck isn't safe to drive, it shakes and sounds like the u-joint is going out on it and when we told her what was going on with the truck, she didn't seem to care, only cared about being able to get it rented back out as soon as possible.Amber P.
El cliente no dejó un comentario.Tyler L.
El cliente no dejó un comentario.Justin B.
El cliente no dejó un comentario.Johannes B.
Same thingVince A.
El cliente no dejó un comentario.Shayla P.
El cliente no dejó un comentario.Neshanta P.
Every thing was great, no complaintsKatrina B.
Customer service was awesome. We did have to return it where we picked up which was out of the waystacy H.
Trying to charge for 2 day rental returned same day paid for 1 day now trying to charge 2. Told me to drop it off in lot that was all they needed now wanting to charge another day 🤬😡Jason B.
El cliente no dejó un comentario.Patrick C.
El cliente no dejó un comentario.Matthew Reid W.
El cliente no dejó un comentario.BYRON K.
They were very respectful and courteous. They were excellent. They listened to my concerns about my trip and the truck. A call was made for service on the truck. I felt very well cared for.Donna T.
the original location I was supposed to pick up from Wasn't open and I had to change my reservation. This ended up causing me to lose a day on my rental. It was a huge inconvenience and then I even had to take the rental back to a different location that I had originally scheduled.STEPHEN B.
El cliente no dejó un comentario.Darrien M.
El cliente no dejó un comentario.VICKI A.
El cliente no dejó un comentario.Charlie R.
El cliente no dejó un comentario.STEVEN C.
They were so easy to work with. Carrie was exceptional nice and answered all my questions before hand. She also took time to explain everything about the rental agreement. I will definitely be renting from here again and also referring friends here. I called several places before making an reservation and several was rude and acted like they did not have time to talk to you. Carrie was very helpful from the first time I called her, and also we were afraid of having bad weather and she discussed it with me. When I returned it she was also very professional and very nice.Thanks Carrie for making this part of moving a great experience.ELLEN H.
El cliente no dejó un comentario.LINDSEY B.
El cliente no dejó un comentario.JOHN D.
Get the right email address and you may get a better review! We didn't rent this uhaul, we are not the Hatfields!!CHRISTINA H.
El cliente no dejó un comentario.Richard L.
They are very friendly and helpful!MICHAEL C.
El cliente no dejó un comentario.CHARLES M.
El cliente no dejó un comentario.SUBRAHAMANYAM RA N.
El cliente no dejó un comentario.Lisa B.
Their system was down and they couldn't process for a while (45 min). This happens and I am not upset over it except when they tried to call regional person to help, they were dismissive, not helpful. Eventually the lady was able to contact another manager of some sort and they pushed the payment through. I don't see comment box for U-Haul in general but this experience was awful. The people at local two places were great. I got confirmation in the e-mail for my truck. I called the day before to add auto transport and I was told that it was good I called because if I showed up the next day they would not have a truck. The lady on the phone found a truck and auto transport an hour south of where I lived. The next morning I was 10 min away when I got a call that (2nd location) does not have truck nor auto transport. I was furious. The closest place was hour and 30 min north where I picked up equipment. Then I had to drive hour and 30 back to my place. Manager did credit $200 but no one should have to go through that when they are trying to move and every hour counts. Especially when they are traveling for 10 hours. So please make your system better. If its available confirm it, if not, put not available so there is no confusion. Every other rental place, hotel and airline figured it out, you can do the same. GraciasLazar M.
Very nice lady with great customer serviceANASTASIA H.
El cliente no dejó un comentario.Eric M.
They were having problems with their internet connection causing a substantial delay in the pickup process, according to their own admission this is a normal occurrence whenever it rains, maybe improvements here will make it a near perfect experience.David A.
Rains seem to play badly but is not the pronblem do the location, but a problem with the company. I would definitely recommend this place again, I have used that location on several other occasions as well. Very friendly, knowledgeable staff.Pat R.
Your self check-in absolutely sucks.... Especially when it is raining. Loading photos into a slow website is not the best Idea I am sure this is a great option off of a PC, but from a cell phone you add another level of connection complexity... You need to minimize the information that needs to transmit to make this work.John Douglas W.
El cliente no dejó un comentario.Michael H.
The older lady working at the front desk was super rude and awful. Pretty sure even racist since i'm hispanicPAOLA D.
Allow more space to hook up or point the car carriers toward the exitBrady G.
El cliente no dejó un comentario.Teresa R.
El cliente no dejó un comentario.AMY G.
They found a very favorite pair of my shoes and called me to tell me. They are awesomeCasey W.
This location worked out SO easily for me. The lady there I believe her name was Pam, was really knowledgeable and fast. I will definitely go here if ever in the need for a truck again.THOMAS T.
El cliente no dejó un comentario.WAYNE G.
El cliente no dejó un comentario.Mark R.
El cliente no dejó un comentario.BARBARA M.
The lady was rude and got offended when I ask if I would get any free miles.ANTHONY H.
El cliente no dejó un comentario.TAMMERLY M.
Nice people very friendlyJORGE R.
El cliente no dejó un comentario.JONATHAN B.
El cliente no dejó un comentario.LARRY B.
I adjusted my reservation three different times. The lady at this location was extremely helpful and kind. She did not once complainDenzil S.
El cliente no dejó un comentario.JOHN W.
El cliente no dejó un comentario.VICKI A.
Returned after hours. Easy to find. Parking was easy to access. Return on smart phone was easy and straightforward.WILLIAM D.
The woman that checked us in was very sweet and helpful.ANGELA S.
I asked for consideration of the cleaning fees because the truck was dirty when we got it. The store location was incorrect on GPS so we were late getting there. I have photos of both.Erin B.
I completed all necessary reservations and payments online to speed up the process and it still took over an hour to get the keys and truck which totally negated taking the time online.Matthew B.
El cliente no dejó un comentario.WALTER M.
El cliente no dejó un comentario.JONATHAN R.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.MICAH A.
El cliente no dejó un comentario.PAT R.
Have the appropriate mileage on the paper work and let customers know upfront if they need to take pictures of anything. When there is a mistake on their end be responsible and take care of the customer instead of trying to get more money from them. Very dissatisfied with this company and will will not use them again.Bridget R.
Took over an hour to get the the truck! The 2 elderly women at Busy Bees did not know what they were doing, were frustrated, unprofessional and rude! One accussed me of being on my phone canceling what she was doing. She finally walked away, needing a cigarette smoke, they could not get Uhaul to help them on the phone, after 50 min, got in touch with someone who worked it all out in 5 minutes. Truck reeked of cat urine and have to ride with Windows down!!MICHAEL C.
El cliente no dejó un comentario.GARY W.
El cliente no dejó un comentario.SCOTT B.
El cliente no dejó un comentario.Blake W.
El cliente no dejó un comentario.MICHAEL B.
Had to change first location due to it no longer being a UHual drop off site. I was pretty upset that we had to drive even farther after dealing the rude employee at the original drop off site that was no longer being used. Would have been nice if you kept your website updated so I wasn't assigned an improper drop off point. After this annoying setback I rushed dropping off the UHual at the new site and locked my personal keys in the UHual and had to pay over $400 for a pop a lock that took over two hours to get to us which was way longer than the estimated time. Would have preferred that a UHual employee just unlocked the key return box even if I had to pay a fee, which I'm sure would have been much less. Pickup was easy, truck was in great condition, drop off on the other hand needs some serious work. The second place was not at fault for this though drop off there was very clear and easyKAILA S.
El cliente no dejó un comentario.SHANE F.
El cliente no dejó un comentario.PHILIP C.
El cliente no dejó un comentario.JOHN A.
El cliente no dejó un comentario.KRISTY D.
El cliente no dejó un comentario.MAREK P.
Great people!EDDIE H.
El cliente no dejó un comentario.Guadalupe C.
El cliente no dejó un comentario.Evan H.
I was told that if I turned the truck in early the rate would be prorated but ai WAS CHARGED FOR THE WHOLE 4 DAYSRichard F.
El cliente no dejó un comentario.Claudia G.
El cliente no dejó un comentario.Stosha R.
You can take care of customer. My husband rented truck and it broke down 4 miles down road. Waited on side of road for 4 hours. All due to person renting out Uhaul not maintaining proper maintenance. We have still not been refunded from this experience. My husband called back today and was assured it would be taken care after being on phone over an hour, only to find out our card was charged again! We were unable to move in a timely manner and was given a replacement truck 6 hours after our scheduled pick up time and it was so small our furniture would not fit. We should not be charged ANYTHING for the inconvenience this caused. Will never use Uhaul again and will encourage any person I know not to rent from you guys. The boutique in Calhoun has no business renting out Uhaul! Worst experience from moment we arrived at store.ALEXANDER D.
El cliente no dejó un comentario.JOHNNY M.
El cliente no dejó un comentario.Kyle B.
El cliente no dejó un comentario.JESUS G.
El cliente no dejó un comentario.Hoi C.
I am no authority on this. I have only rented vehicles 2-3 times in my life. I never thought about it. Satisfied though.Pat R.
El cliente no dejó un comentario.Gerhard B.